Darnell Riley
Darnell Riley at BMW of Ocala
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Darnell Riley

Client Advisor

BMW of Ocala

5145 SW College Rd.
Ocala, FL 34474

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4.8
33 Reviews
4.8

33 Reviews

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33 Reviews of Darnell Riley

July 04, 2023

Dealership Rating
Employee Rating

Our buying experience at BMW of Ocala was heads above the rest. You are not just a customer, you become a member of the family. More

by Vanguardmom
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jul 05, 2023

BMW of Ocala responded

Thank you so much for the 5 star review and welcome to the BMW of Ocala family!

April 13, 2023

Dealership Rating
Employee Rating

Hi Review is submitted Overall the purchase was relatively easy and the dealership was nice, clean and organized More

by erictech67@outlook.com
Recommend Dealer
Yes

Other Employees Tagged: Darnell Riley

March 19, 2023

Dealership Rating
Employee Rating

Everyone, especially Vitaley was Awesome. It was a pleasant purchasing experience. I am loving my BMW! More

by d_bizzaro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Gray , Mohammad Jaber, Vitaliy Krutchenko

Mar 21, 2023

BMW of Ocala responded

Congratulations on your new BMW! We are so glad you had a good experience with us, Vitaley is truly an asset to our team!

December 22, 2022

Dealership Rating
Employee Rating

Took 8 months to receive the car. During that time the price of the car went up the trade in was reduced more than $3000 under the black wholesale book price. The dealership make no e More

by goldsboroughb
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Mohammad Jaber, Mansger

Dec 26, 2022

BMW of Ocala responded

Your feedback is very important to us, we appreciate you taking the time to let us know your concerns. We apologize it took so long for you order to arrive. The value of the trade car came down over the eight months. We tried to lessen the loss as much as we could, but used car values have fallen over the last eight months. If there is anything we can assist you with or do to create a better experience for you in the future please feel free to reach out to our team.

Dec 26, 2022

goldsboroughb responded

Did not expect a real answer

December 02, 2022

Dealership Rating
Employee Rating

Malcom provided detailed information and guidance with the purchase of my new BMW. He readily answered all my questions. More

by Don
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Malcolm Stewart

Dec 06, 2022

BMW of Ocala responded

We are so glad you have a good experience with us, thank you for the 5 star review!

October 09, 2022

Dealership Rating
Employee Rating

First class all around! Sales, service, parts all around can't be beat, this is a team that takes great pride in their mission 👏. Have been a customer for ten years now a More

by johnson.hannelore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2022

BMW of Ocala responded

Thank you so much for your loyalty! We are so glad you have had such great experiences with our team. Congratulations on your new BMW!

October 08, 2022

Dealership Rating
Employee Rating

Have purchased several cars over the years from this dealership. We have always been impressed with every aspect of the store. More

by beckhold
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mohammad Jaber, Bobby Watts

Oct 10, 2022

BMW of Ocala responded

Thank you for the 5 star review, we appreciate your loyalty!

October 08, 2022

Dealership Rating
Employee Rating

Professional, courteous, extremely helpful to my needs. Not pushy at all. I’ve recommended them to 3 other people. More

by iworktomuch999
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2022

BMW of Ocala responded

Thank you so much for the amazing review, we appreciate your business!

October 05, 2022

Dealership Rating
Employee Rating

Muchas gracias a Darnel por su excelente trabajo consiguiendo y entregando mi nuevo Porsche estoy realmente agradecido por todo. More

by Gabriel escobar
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Weetley Leonvil, James Niedermayer, Brandon Gray, Malcolm Stewart , Mohammad Jaber, Ludwig "Lou" Tatar, Brad Waller, Lucas Wyland

September 14, 2022

Dealership Rating
Employee Rating

No pressure, great people, and stress free buying experience. I will be back for sure. More

by Missbecky13
Customer Service
Friendliness
Recommend Dealer
Yes
Sep 21, 2022

BMW of Ocala responded

Congratulations on your new BMW! Thank you for the review and welcome to the BMW of Ocala family.

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