Emma Lutz
Emma Lutz at Marlow Ford

Emma Lutz

Finance Manager

Marlow Ford

1021 US-211 West
Luray, VA 22835

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5.0
21 Reviews
5.0

21 Reviews

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21 Reviews of Emma Lutz

June 06, 2026

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Always great to work with. Front door service picking up our vehicles with a loaner is very important for our personal and business relationship. More

by Lanetechinc
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Recommend Dealer
Yes

May 30, 2026

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Great dealership and team! Highly recommend Anthony. Could not ask for an easier and more seamless experience. More

by david@comfortsourcehvac.com
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Lineweaver

Jun 04, 2026

Marlow Ford responded

David, thank you for the wonderful review and thank you for choosing Marlow Ford. We’re delighted to hear your experience was easy and seamless from start to finish. Anthony will appreciate your recommendation and your kind words about the service he provided. Building long-term relationships starts with making the buying process simple and enjoyable, and we’re glad our team delivered that experience for you. Thank you again for your trust and support. We look forward to assisting you again in Luray whenever you need us.

May 22, 2026

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Easy hassle free buying experience. JW and his team are always a pleasure to work with. We were not able to order our expedition but JW found us one like we were looking for. Highly rec More

by jrmysee85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 04, 2026

Marlow Ford responded

Thank you for the wonderful review and thank you for choosing Marlow Ford. We’re glad to hear JW and the team made your buying experience easy and hassle-free. While we weren’t able to place the exact Expedition order you wanted, it’s great to know JW was able to locate one that fit what you were looking for. We also appreciate your recognition of Emma and the smooth, efficient financing experience she provided. Thank you again for your recommendation and for your trust in our team. We truly value the relationship and look forward to helping you with your future vehicle needs in Luray.

May 01, 2026

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Always timely and courteous. I never have. Any complaints and would recommend them. The pickup of the cars is so helpfully. More

by NOEMAIL39
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Recommend Dealer
Yes
May 08, 2026

Marlow Ford responded

Thank you for your continued support, We’re glad to hear our team has consistently provided timely and courteous service during your visits to Marlow Ford. It’s especially great to know our vehicle pickup service has been helpful and convenient for you, as we know how important it is to make servicing your vehicle as easy as possible. We truly appreciate your recommendation and look forward to continuing to serve you in Luray.

April 30, 2026

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Made us feel like family. Mr. Miller was very considerate, and knowledgeable about the vehicle. More

by lcwc
Recommend Dealer
Yes

Other Employees Tagged: Bucky Miller

May 08, 2026

Marlow Ford responded

Thank you for the thoughtful review, Making our customers feel welcomed and comfortable is very important to us, and we’re glad to hear Mr. Miller provided a considerate and knowledgeable experience during your visit. We truly appreciate your kind words and your trust in Marlow Ford, and we hope to continue serving you like family whenever you’re in Luray.

April 29, 2026

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Very very helpful and attentive in my interests and after making my decision on which vehicle explained in detail the functions of that vehicle which was very much appreciated. More

by Susan
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Bucky Miller, Evan Simmons

May 08, 2026

Marlow Ford responded

Thank you for the wonderful review, Susan. We’re so glad to hear our team was helpful and attentive throughout your vehicle search and took the time to make sure you felt confident and comfortable with your decision. Explaining the features and functions of your vehicle in detail is an important part of the experience, and we’re happy to know it was appreciated. Thank you again for choosing Marlow Ford in Luray, and we look forward to being here whenever you need us.

February 28, 2026

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Evan & Bucky were awesome. Definitely the right men for the job. You will sell a lot of vehicles with these two! More

by allen.barnes76
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Recommend Dealer
Yes
Mar 24, 2026

Marlow Ford responded

Thanks so much for the great review! We’re glad to hear Evan and Bucky made such a strong impression—they’ll really appreciate the shoutout. We’re lucky to have them on the team. Thanks again for your support, and we hope to see you again down the road!

May 30, 2025

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This dealership is a wonderful place to do business from buying to service top notch. More

by timwilliams0
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Recommend Dealer
Yes

Other Employees Tagged: Virginia Ridgeway , Anthony Cox

Jun 30, 2025

Marlow Ford responded

Thank you so much, Tim! We truly appreciate your kind words and the 5-star feedback about your experience with both sales and service at Marlow Ford in Luray. It’s incredibly rewarding to know that you consider us a top-notch dealership—we’re committed to exceeding expectations at every step by delivering honest, dependable service and building lasting relationships. Thanks again for your trust and support, Tim—we’re always here when you need us!

May 19, 2025

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Love Marlow Ford in Luray! We get all our service done there. Darrel is great. So are Virginia, Anthony and the rest of the crew! More

by BENNBRENDA
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Recommend Dealer
Yes

Other Employees Tagged: JW Painter, Darrell Greer, Virginia Ridgeway , Anthony Cox

Jun 30, 2025

Marlow Ford responded

Thank you so much for the wonderful review! We truly appreciate your loyalty and are thrilled to hear how much you love Marlow Ford in Luray. It means a lot to know you trust us with all your service needs, and we’ll be sure to share your kind words with Darrel, Virginia, Anthony, and the rest of the team—they’ll be so glad to know they’ve made a positive impact. Thanks again for your continued support—we look forward to serving you for many years to come!

April 19, 2025

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Great experience, shout out to Emma for explaining the paper and finishing promptly.and professionally More

by randyhawkins
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Lineweaver, JW Painter , Anthony Cox

Apr 22, 2025

Marlow Ford responded

Thank you, Randy, for the fantastic review and the kind shout-out to Emma! We’re so glad to hear that your experience at Marlow Ford was a great one. Emma takes pride in making the paperwork process smooth and professional, and we’re thrilled she left a positive impression. Thank you again for your support—we truly appreciate it and look forward to helping you again in the future!

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