Darrell Taylor | Page 3

Darrell Taylor was great. He took his time and explained how everything worked. As far as picking out a vehicle or buying the car. He took his time and explained how everything worked. As far as picking out a vehicle or buying the car. More

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Such a positive experience working with McLarty Honda! Personally worked with Reece Hancock, Kevin Berry, Darrell Taylor, Derrick Anderson. Wonderful, knowledgeable, did not pressure, just helped me to Personally worked with Reece Hancock, Kevin Berry, Darrell Taylor, Derrick Anderson. Wonderful, knowledgeable, did not pressure, just helped me to find what I wanted. Highly recommend the team at McLarty Honda, you will be treated like a friend! More

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Had a lot of issues with my bank and Darrel and Kevin both were extremely helpful. Great car buying experience. Would recommend this dealership for sure. both were extremely helpful. Great car buying experience. Would recommend this dealership for sure. More

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Sales people need better sales skills NEVER EVER BUY FROM MCCLARTY!!! I will NEVER buy or REFER anyone to buy from McClarty.. I was McLarty Honda on Saturday July 4th looking to trade in m NEVER EVER BUY FROM MCCLARTY!!! I will NEVER buy or REFER anyone to buy from McClarty.. I was McLarty Honda on Saturday July 4th looking to trade in my ridgeline to go back to CRV. I was wanting cheaper price, cheaper insurance and better gas mileage. So I have excellent credit 700, and shouldn’t haven’t made such a hasty decision. But I salesman Darrell Taylor) kinda pressured and wasn’t fully forthcoming with all Information. My last CRV was EX and sunroof, power lift gate, lane departure, back up camera, garage opener in car everything, top of the line. So when I looked at this one it was CRV EX sunroof, lane departure, back up camera, and I thought everything, but It didn’t have power lift gate, garage opener. So I text Darrell right then hadn’t even been gone from the dealership more than an hour and he said there was no other CRV available. So I told him I would bring it back and get my truck back, he said once a deal is processed then the dealership has no return policy. I thought the buyer had 3 business days. But I think since it was July 4th on Saturday, nothing was going to be processed till Monday anyway. So I am very unhappy with the decision. He did say he had a White EXL come off the truck but was going to be way out of my price range. He said well I am getting ready to go home you can check back on Monday. I emailed the general manager and he stated that he was out on Monday, but told me to speak to Steve Brooks. When I first spoke with him I knew from the beginning this was going nowhere he was young arrogant guy, that didn’t care about my feelings. I told him if I had a guy sitting next to me his tone would be much different. I just wanted my truck back so I could go somewhere where I was treated with respect. The salesman told me the white EXL they had was with ivory interior well he didn’t even look, he all the others they have been getting in have had black leather interior so I could stay with the vehicle I had or take the vehicle with black leather interior which I didn’t want because it gets super hot, but no that was not an option. Well if the salesman had been forthcoming with all the information to begin with I would have not bought the car in the first place. More

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Awsome dealership They are a very honest and fair at the dealership. They offer at all the dealers they have and can get you the vehicle you are seeking They are a very honest and fair at the dealership. They offer at all the dealers they have and can get you the vehicle you are seeking More

by april_smith2000 Verified Customer Verified Customer

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Service was performed promptly and satisfactory. Part was ordered and ready the next day. The plastic button in gear shifter shattered making it next to im was performed promptly and satisfactory. Part was ordered and ready the next day. The plastic button in gear shifter shattered making it next to impossible to shift gears, had to use a screw driver to aid in shifting gears in order to drive. More

by srgriff1031 Verified Customer Verified Customer

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Excellent service Friendly excellent service with top notch inventory! Sales personnel were very professional and helpful without pressure to buy. They were knowledgeab Friendly excellent service with top notch inventory! Sales personnel were very professional and helpful without pressure to buy. They were knowledgeable and enthusiastic about their vehicles. I felt we were treated with honesty and respect. This was a great dealership with amazing employees. More

by kbkuntz Verified Customer Verified Customer

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Caring Employees I was upside down in my trade due to my engine blowing up and was still able to get into a brand new Accord. Darrell was great to work with. I was upside down in my trade due to my engine blowing up and was still able to get into a brand new Accord. Darrell was great to work with. More

by crystalnicolemeek Verified Customer Verified Customer

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Yes Sir Top notch dealership. Darrell is a superb sales man. He walked around the lot with us looking at cars in the rain. Helped us find the perfect car. Top notch dealership. Darrell is a superb sales man. He walked around the lot with us looking at cars in the rain. Helped us find the perfect car. More

by jonathenfloriani Verified Customer Verified Customer

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Purchased a certified preowned Honda Mr. Darrell Taylor and Zach Jones did a good job assisting with my purchase and displaying good customer service. They made sure to assist with all qu Mr. Darrell Taylor and Zach Jones did a good job assisting with my purchase and displaying good customer service. They made sure to assist with all questions/concerns I had and were very knowledgeable. I was definitely disappointed with the customer service I received from Caleb and Seth. It was as if they could care less and they wanted to rush through the process and had better things to do. The service department was phenomenal! I ended up having to go back in to get a camera replaced and they immediately took care of it. If it wasn't for Darrell, Zach and me liking the vehicle I would've definitely purchased from somewhere else. I would definitely recommend better customer service from beginning to end. More

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