Darren Adams | Page 2

Staff are very friendly and nice. Knowledgeable about my car. Told me I had 2 recalls that I was unaware of. Offered to wash my car. Overall a great experience. Knowledgeable about my car. Told me I had 2 recalls that I was unaware of. Offered to wash my car. Overall a great experience. More

by ursdnurse Verified Customer Verified Customer

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Serra Kia Trussville is conveniently located and its employees are always helpful and friendly. We were happy to learn about its Saturday walk-in option for oil changes. employees are always helpful and friendly. We were happy to learn about its Saturday walk-in option for oil changes. More

by rachaelheadley Verified Customer Verified Customer

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I would give zero stars if that were an option. The rude lady in the service department gave us an appointment to come in for service on new years day. We drove over an hour to get there on time fo The rude lady in the service department gave us an appointment to come in for service on new years day. We drove over an hour to get there on time for our appointment only to find that they were closed due to the holiday. Then when I called back she refused to put my call through to the service manager. I was told they called and couldn't get an answer which was a lie, we had no missed calls. Then they told my son that their automated phone system was supposed to call us but it didn't work. They don't care how they treat people. More

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The customer service people was very nice and I think I will return to have a front end alignment and the oil change in my car and thank you for your service will return to have a front end alignment and the oil change in my car and thank you for your service More

by watkinshenry136 Verified Customer Verified Customer

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I had a wonderful experience! Everything went great! I loved how well they communicated and had my vehicle ready early! Everything went great! I loved how well they communicated and had my vehicle ready early! More

by ashley308 Verified Customer Verified Customer

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This visit was different. More organized I was given an estimate on when my car would be ready and offered a car wash. It was far more pleasant. I felt like I knew what was go More organized I was given an estimate on when my car would be ready and offered a car wash. It was far more pleasant. I felt like I knew what was going on. More

by Chapman Verified Customer Verified Customer

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Fast friendly put me at ease with my cars needs Thanks for all you did. for all you did. More

by forbussamantha69 Verified Customer Verified Customer

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We are very pleased with the service provided by Serra Trussville Kia. They were prompt and completed all necessary work in a little over an hour. The customer waiting area was very clean and the staff we Trussville Kia. They were prompt and completed all necessary work in a little over an hour. The customer waiting area was very clean and the staff were friendly. I definitely recommend this dealership. More

by sisson205 Verified Customer Verified Customer

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The staff was respectful and honest. They took time to explain the issue my vehicle was experiencing They took time to explain the issue my vehicle was experiencing More

by Tdwillia Verified Customer Verified Customer

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I have been taking my cars to Kia for years and have always been treated really well! always been treated really well! More

by tremehandal Verified Customer Verified Customer

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