Darren Schwartz | Page 18

As most peoplewill tell you, buying a vehicle can be a frustrating and overwhelming process. As I live in Boston, I began my search for a new car online using sites such as cars.com, auto trader and, of c frustrating and overwhelming process. As I live in Boston, I began my search for a new car online using sites such as cars.com, auto trader and, of course, craigslist. Truth be told, i cannot imagine the process before the ability to search online to find the car that you are looking for especially for someone as picky as myself. Luckily for me, this online search led me to a dealership named Northwest Hills Chrysler Jeep Dodge Ram in Torrington, CT. I contacted the dealership and began communication with a salesman named Jeff Cormier. From my first conversation with Jeff, I felt that this is my kind of salesman as I felt he was genuine in our conversations and truly interested in assisting me in finding the perfect vehicle for me. Being in sales myself, I know that there is a fine line between being persistent, and being too pushy to the point where you feel he only cares about the sale, and not my interests. He was able to answer any questions that I had and was always readily available; whether he took my phone call or quickly returned my call. Being over 100 miles from the dealership, most of the conversations we had were over the phone, but when I finally met Jeff in person, I felt like we were old friends. Not only was he easy to work with, but he was very helpful during all the steps in the process. In conclusion, I would not only recommend Jeff, but also Neil (the GM and Darren, the finance guru) also assisted me in the purchase of my vehicle. All three individuals wer very nice, a pleasure to work with and helped me understandeverything iwas signing, and made me feel comforatble and confident in the decision I was making. I would go back to them in a heartbeat and would recommend them to any family member or friend. More

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I had a very good experience with this dealership. The people were friendly and helpful. I got a beautiful pre owned charger, and they gave me a reasonable amount for my trade in. people were friendly and helpful. I got a beautiful pre owned charger, and they gave me a reasonable amount for my trade in. More

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Excellent customer service from Tim from test drive to completion of sale! Very knowledgeable with my compass I bought! Tim understood what I was looking for in a suv and didn't try to "up sell" me to som completion of sale! Very knowledgeable with my compass I bought! Tim understood what I was looking for in a suv and didn't try to "up sell" me to something else! Now I'm trying to get my fiancé to talk to Tim about trading in his jeep srt8 for a new one!! I already know it will be a great buying experience! Thanks again Tim for the great attention More

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I was treated like family and i fully enjoyed the whole experiance from start to finish. It seemed like every bent over backwards to get me into my very fist brand new car. i couldnt be happier with the ex experiance from start to finish. It seemed like every bent over backwards to get me into my very fist brand new car. i couldnt be happier with the experiance and my new jeep!! i will deffinately reccommend your dealership to friends and family! More

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