Darren Sneddon
Darren Sneddon at Cortese Ford Lincoln

Darren Sneddon | Page 22

Business Manager

Cortese Ford Lincoln

2452-2500 West Henrietta Road
Rochester, NY 14623

Contact Me
4.6
297 Reviews

Celebrating 15 Years of With Ford on June 20th. 1996 R.I.T. Bachelor of Applied Science Ford Ford Certified Business Manager since 2005, AFIP Certified

Dealership Experience

12 yrs, 3 mos

Industry Experience

22 yrs, 4 mos

4.6

297 Reviews

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297 Reviews of Darren Sneddon

June 20, 2019

Dealership Rating
Employee Rating

very pleasant and oganized The people that I dealt with at Cortese were very friendly, helpful and polite. It ran like a well oiled machine. I haven't dealt with service yet, More

by ik55nn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phil Valenti , Shane Chapin

Jun 21, 2019

Cortese Ford Lincoln responded

Hello, thanks for your praise and kind comments about our team! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Samantha Cortese Customer Relations Manager 585-277-3214

June 20, 2019

Dealership Rating
Employee Rating

Thanks! Darren was great to work with. My scheduled service started on time and was completed at the expected time. I was made aware of a recall I did not kno More

by akburns8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 21, 2019

Cortese Ford Lincoln responded

Hello, thank you for your great comments about Darren! We're glad we could be of service to you. We regret any breaks in communication during your experience; if you will reach out to the number below we will be happy to address your concerns. Take care! Samantha Cortese Customer Relations Manager 585-277-3214

June 14, 2019

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Employee Rating

These guys are awesome!! From the time we first walked in the doors,our experience was first rate. Vic was extremely knowledgeable about f150s. We purchased a lariat which wil More

by bobc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Victor Bay, Patrick Zimmerman

Jun 18, 2019

Cortese Ford Lincoln responded

Bobc, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Please let us know if there is ever anything else we can do for you! Safe travels! Samantha Cortese Customer Relations Manager 585-277-3214

June 14, 2019

Dealership Rating
Employee Rating

Efficiency and Personality Victor Bay was great in making this deal happen. He's personality was great and he was very helpful with any advice that he gave me to the point that More

by Mido
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Victor Bay

Jun 18, 2019

Cortese Ford Lincoln responded

Mido, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care! Samantha Cortese Customer Relations Manager 585-277-3214

June 11, 2019

Dealership Rating
Employee Rating

Repair of airbag recall Scheduling service was easy and they were able to get me in quickly. Work was done to the time period they gave and I was kept updated via text about More

by Sarah T
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jun 14, 2019

Cortese Ford Lincoln responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Samantha Cortese Customer Relations Manager 585-277-3214

June 10, 2019

Dealership Rating
Employee Rating

Darrin (Service Rep) Understood my issues worked with me He understood that my truck was a used vehicle (2007) and did not attempt to treat it as if it were a 2017 wi More

by Governorjervon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2019

Cortese Ford Lincoln responded

Governorjervon, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Please let us know if you have any additional questions about services you received and thank you again for choosing Cortese Ford Lincoln, Inc.! Samantha Cortese Customer Relations Manager 585-277-3214

June 03, 2019

Dealership Rating
Employee Rating

These guys exceeded my expectations I worked with Jack, he took care of setting up my appointment and made my experience very pleasant. I worked with Darren behind the scenes. Through em More

by cgiehl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jack Hawes

Jun 12, 2019

Cortese Ford Lincoln responded

Cgiehl, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit! Samantha Cortese Customer Relations Manager 585-277-3214

May 20, 2019

Dealership Rating
Employee Rating

Very thorough! Cortese Ford service department is always very thorough. They always have my car ready on time. with out any surprise pricing. Darren, who is my serv More

by trishh22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 12, 2019

Cortese Ford Lincoln responded

We are happy we could make your experience a positive one! At Cortese Ford Lincoln, Inc., we value our customers and we look forward to seeing you on your next visit. Take care! Samantha Cortese Customer Relations Manager 585-277-3214

May 08, 2019

Dealership Rating
Employee Rating

Very good buying experience I had been looking for a specific truck for a long time and Cortese had exactly what I wanted. I dealt with Victor Bay, very nice guy and went out of More

by eaharvey93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Victor Bay, Shane Chapin, Monifah Duvall

Jun 12, 2019

Cortese Ford Lincoln responded

Eaharvey93, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if you have any additional questions about services you received and thank you again for choosing Cortese Ford Lincoln, Inc.! Samantha Cortese Customer Relations Manager 585-277-3214

May 06, 2019

Dealership Rating
Employee Rating

Exceptional Service Both Gene and Darren are extremely friendly, attentive, thorough, and knowledgeable. I feel comfortable with recommending Cortese solely on my exper More

by Andrew
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Christiano, Gene Ake

Jun 12, 2019

Cortese Ford Lincoln responded

We are happy we could make your experience a positive one! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels! Samantha Cortese Customer Relations Manager 585-277-3214

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