Jack Hawes

I have been a customer for over 26 years. I my 2018 Ford Fusion Hybrid towed to the shop as my power steering failed. Ultimately, the found that the steering assembly/rack was in need of rep I my 2018 Ford Fusion Hybrid towed to the shop as my power steering failed. Ultimately, the found that the steering assembly/rack was in need of replacement. Zach kept me informed of all the steps that were being taken and worked with the warranty company to insure all issues were covered under the contract. He then arranged to have my car delivered to my home when it was ready. This current service visit simply reinforced the reason I have worked with Cortese Ford of all these years More

by dexterwinter Verified Customer Verified Customer

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I am always treated ell. My time is respected. Even the technician who worked on my car (2020 Shelby GT500) takes the time to tell me what he did with my car. I appreciate My time is respected. Even the technician who worked on my car (2020 Shelby GT500) takes the time to tell me what he did with my car. I appreciate having such a high quality dealerships where I live. I always have a complete understanding of my repair bill before I pay, no unpleasant surprises, ever. More

by gilhale Verified Customer Verified Customer

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Was very nice, respectful and helpful and learn much more about my truck and didn’t take long for service about my truck and didn’t take long for service More

by MARSHALL.JONES68 Verified Customer Verified Customer

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Being in the transportation industry and owning a courier business has had me bringing my vans in for service plenty of times. Every time I have been to this location I have been met with nothing but friendl business has had me bringing my vans in for service plenty of times. Every time I have been to this location I have been met with nothing but friendly faces, attentive technicians, and an overall good experience. Would recommend for anyone looking for fair and transparent service More

by dawitahutter Verified Customer Verified Customer

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I had a New York State inspection done this week. It was very quick and easy. The waiting room was very comfortable and even had a space for setting up a laptop to do work. One of the Service guys It was very quick and easy. The waiting room was very comfortable and even had a space for setting up a laptop to do work. One of the Service guys buffed out a small scratch in my door too and didn’t even charge me. I was so happy. More

by Sremelt Verified Customer Verified Customer

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The work was completed expeditiously with attention to detail and the staff was very knowledgeable. detail and the staff was very knowledgeable. More

by Rdearcop Verified Customer Verified Customer

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The service department really takes care of their customers. I dropped off my truck and they took me back to work and then dropped off my vehicle back to my work. Joe coon called me later for paymen customers. I dropped off my truck and they took me back to work and then dropped off my vehicle back to my work. Joe coon called me later for payment. Now that is service at its finest. Cortese #1 Luke More

by luke.rotunno Verified Customer Verified Customer

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Did major work on my F550 was very pleased with the work and done in a timely manner for what they had to do. and done in a timely manner for what they had to do. More

by retsof176 Verified Customer Verified Customer

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From top to bottom the Cortese family always goes above and beyond for local service and response time. John Jr. and Daren continue to help our local business fleet on a recurring bases time and again. and beyond for local service and response time. John Jr. and Daren continue to help our local business fleet on a recurring bases time and again. More

by josh@empiremachineryNY.com Verified Customer Verified Customer

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Sales person cordial , not pushy, dealership very clean, service department helpful ,business office helpful getting the best rate service department helpful ,business office helpful getting the best rate More

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