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Darrick Shaw
Darrick Shaw at Greg Lair GMC

Darrick Shaw | Page 6

Service Advisor

Greg Lair GMC

16200 Interstate 27
Amarillo, TX 79015

4.8
81 Reviews
4.8

81 Reviews

Write a Review

81 Reviews of Darrick Shaw

March 26, 2026

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Employee Rating

Great service as always. Service department is amazing. This is the best dealership I’ve ever been to for customer care and communication More

by geneferris61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Braddock

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Mar 27, 2026

Greg Lair GMC responded

Thank you so much for your kind words, Gene! We’re thrilled to hear that you had a great experience with our service department at Greg Lair Buick GMC. Providing excellent customer care and communication is our top priority. We look forward to seeing you again soon! Best, The Greg Lair Buick GMC Team

March 24, 2026

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Did not listen to customer and customer complaint. Very dismissive of customer. This was very rude. Diagnosis of problem was wildly inaccurate. More

by cbc74
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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March 23, 2026

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I always get great service here, Terry explained what was needed in easy to understand terms. Thank you guys More

by rnahodg
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Morrison, Terry Green, Jay Hendricks, Britin Morrison, Terry Braddock

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Mar 24, 2026

Greg Lair GMC responded

Thank you for your fantastic review! We’re thrilled to hear that you consistently receive great service at Greg Lair Buick GMC and that Terry was able to explain everything clearly. We appreciate your kind words and look forward to seeing you again soon! Best, The Greg Lair Buick GMC Team

March 23, 2026

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Employee Rating

Fast service. Great Communication. Courtesy ride back to work was a plus! Darrick listened to all my concerns and addressed them all. More

by dkeeton0
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 24, 2026

Greg Lair GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with us at Greg Lair Buick GMC. It’s fantastic that Darrick was able to listen to your concerns and provide you with fast service and great communication. We appreciate your feedback and look forward to assisting you again in the future! Best, The Greg Lair Buick GMC Team

March 21, 2026

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The entire team at Greg Lair dealership and service department is amazing. They’re always polite, knowledgeable, friendly, and helpful. More

by lauriminton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Green, Abby Lair, Terry Braddock

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Mar 22, 2026

Greg Lair GMC responded

Thank you so much for your feedback, Lauri! We appreciate your recognition of our amazing team at Greg Lair Buick GMC. It's our goal to provide polite, knowledgeable, and friendly service to all our customers. We look forward to seeing you again soon! Best, The Greg Lair Buick GMC Team

March 19, 2026

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I made 3 trips in one day to get my car fixed. I got my oil changed, tires rotated, and was told I had to submit pictures in order to get my windshield chips fixed. Next I was told to come back th More

by kskimberley1
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Terry Green, Terry Braddock

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March 18, 2026

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Excellent timely well done friendly look up questions I had pickup returned clean seat not repositioned More

by kekecw005
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Braddock , William

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Mar 18, 2026

Greg Lair GMC responded

Thank you for your fantastic review! We appreciate your kind words about our timely service and friendly staff at Greg Lair Buick GMC. We're glad to hear you had a positive experience with your pickup and return. If you have any other questions or need assistance in the future, feel free to reach out. We look forward to seeing you again! Best, The Greg Lair Buick GMC Team

March 16, 2026

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Great service at a reasonable price every time! All employees I have dealt with have been friendly and helpful. More

by mdmerrill5457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Green, Terry Braddock

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Mar 17, 2026

Greg Lair GMC responded

Thank you for your kind words! We’re thrilled to hear that you consistently receive great service at a reasonable price and that our employees have been friendly and helpful. We appreciate your support and look forward to assisting you again in the future! Best, The Greg Lair Buick GMC Team

March 14, 2026

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Employee Rating

Always friendly and accommodating. My wife’s oil change did take well over 2 hours. Disappointed in that More

by zurick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Green, Terry Braddock

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Mar 15, 2026

Greg Lair GMC responded

Zurick, thank you for your feedback regarding your experience at Greg Lair Buick GMC. We’re glad to hear that you found our team friendly and accommodating. However, we understand your disappointment with the oil change timing. Our team appreciates your input and will work to improve in this area. Please feel free to reach out to us directly if you have any further concerns or suggestions. We hope to see you and your wife again soon! Best, The Greg Lair Buick GMC Team

March 13, 2026

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Employee Rating

Helpful, patient with my questions, and timely as they always are. Thank you for all you do. More

by purceaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Green, Terry Braddock

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Mar 13, 2026

Greg Lair GMC responded

Thank you for your wonderful review! We greatly appreciate your kind words about our team at Greg Lair Buick GMC. It's our pleasure to assist you, and we're glad to hear that you found us helpful and timely. We look forward to serving you again in the future! Best, The Greg Lair Buick GMC Team

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