Darrin Kennedy | Page 2

Darrin was communicative, helpful, genuine, and responsive. We waited 10 months for our vehicle and he kept in touch and up to date the whole way. I've never been a huge fan of car salesman, but responsive. We waited 10 months for our vehicle and he kept in touch and up to date the whole way. I've never been a huge fan of car salesman, but Darrin broke the mold. Thanks for your help!!! More

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Hannah was the associate that closed the deal on my 10 + month search for a new vehicle. She was well versed with information and the process. month search for a new vehicle. She was well versed with information and the process. More

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The dealership was different than what I had experienced at another dealership. The staff that I was working with were determined to make this experience better than the last. Darrin and Chris were very hel at another dealership. The staff that I was working with were determined to make this experience better than the last. Darrin and Chris were very helpful during this process and I didn’t feel any pressure to buy the vehicle. They were thorough with everything throughout this process. More

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Darrin was good to work with ,personable and considerate. Things did not go smoothly so he was put in a difficult position. I appreciate his efforts after the sale. Things did not go smoothly so he was put in a difficult position. I appreciate his efforts after the sale. More

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Darrin was a professional and committed salesperson. He kept us notified all along the process and there was never any sales pressure. He is very thorough and responsive. We wouldn't hesitate getting He kept us notified all along the process and there was never any sales pressure. He is very thorough and responsive. We wouldn't hesitate getting a new car through him and White River Toyota again. More

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Darrin made purchasing a new car seamless. I went into the dealership knowing exactly what car I wanted (2023 Corolla Hybrid LE AWD), and Darrin met my requests with expediency. We immediately I went into the dealership knowing exactly what car I wanted (2023 Corolla Hybrid LE AWD), and Darrin met my requests with expediency. We immediately had an order placed without Darrin trying to sell me anything I didn’t request, he answered clearly any questions I had, and he made me copies of everything I signed. I left the dealership with his contact and promise to communicate in the weeks proceeding the car’s arrival. Darrin consistently updated me in the weeks to follow about the status of my order, flexibly tailoring his communication methods to fit my schedule (text/email). When the allotted car started being built with a different specification than what I preferred (the dealership can request so-and-so, but Toyota orders aren’t a guaranteed exact match), Darrin was able to request a change request to Toyota to build it with my preferred interior. Once the car hit the lot, I went into WRJ Toyota about three hours before they closed for the day, and I left with my keys in hand. Darrin sold at MSRP without any market adjustments like so many other dealerships do these days. (I did try to negotiate down from MSRP—which wasn’t possible—and I wasn’t able to remove mudguards that I didn’t order, but Darrin took off half of the price.) Darrin explained all of the car’s features, and he seemed to genuinely care about my customer experience even after I signed all the paperwork and walked out the door. He helped clear out my trade-in vehicle and set-up my new account/profile in my Corolla. He also followed up after my purchase offering his help in figuring out my new car and its features. I went into WRJ Toyota expecting the worst because I’m a flat-lander familiar with big-city salesmen exploiting consumers. But I had the total opposite experience with Darrin (Chris in Finance was also wonderful). The entire process was transparent, low-stress, and efficient. More

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Excellent all around! Thanks for making this so easy. I'm loving my new Tacoma! Thanks for making this so easy. I'm loving my new Tacoma! More

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Everyone was friendly and helpful. I liked the way I was given feedback on when my car would arrive courteous and willing to listen to what I wanted in a car. I felt that the trade in I liked the way I was given feedback on when my car would arrive courteous and willing to listen to what I wanted in a car. I felt that the trade in allowance on my trade in was fair. I would recommend white river Toyota to my friends and family. I love my new car More

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Darrin has a special gift of kindness. Being a senior citizen my wife and I find it’s rare to have a devoted and kind man like Darrin waiting on us. Not any time we felt a salesman pressur Being a senior citizen my wife and I find it’s rare to have a devoted and kind man like Darrin waiting on us. Not any time we felt a salesman pressuring us which was refreshing. Yes we felt relaxed as we purchased a vehicle. More

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The team at White River Toyota was a pleasure to work with. The dealership is bright , clean and accommodating. The staff has a take care of you like family approach. While we were there they offered with. The dealership is bright , clean and accommodating. The staff has a take care of you like family approach. While we were there they offered us snacks and drinks to help us feel comfortable during the entire process from finding the right vehicle to securing great financing. Dylan took the time to explain all of our options and walked us around the lot until the perfect vehicle was found. He was patient and understood my wants and needs in a new purchase. At this time we’ve been driving our new Toyota for about two weeks and I can honestly say that I have absolutely no regrets and several pleasant surprises. I highly recommend taking your business to White River Toyota for both the quality of the Toyota lineup and dedication their team delivers. More

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