Darrin Kennedy | Page 7

Polite, efficient and professional describe Darrin and the whole team at White River Toyota. Highly recommend. the whole team at White River Toyota. Highly recommend. More

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Darrin provided very helpful information in a timely manner, and was able to ask questions that allowed us to find a good fit. He listened well to us and what we were looking for. He was a joy to work manner, and was able to ask questions that allowed us to find a good fit. He listened well to us and what we were looking for. He was a joy to work with. More

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Straight forward, no nonsense, and respectful. Darrin and WRJ Toyota made buying my new Tacoma easy and exciting. I’m the fourth in my family to do business with these guys and can’t recommend the Darrin and WRJ Toyota made buying my new Tacoma easy and exciting. I’m the fourth in my family to do business with these guys and can’t recommend them enough. More

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Darrin was communicative, helpful, genuine, and responsive. We waited 10 months for our vehicle and he kept in touch and up to date the whole way. I've never been a huge fan of car salesman, but responsive. We waited 10 months for our vehicle and he kept in touch and up to date the whole way. I've never been a huge fan of car salesman, but Darrin broke the mold. Thanks for your help!!! More

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Hannah was the associate that closed the deal on my 10 + month search for a new vehicle. She was well versed with information and the process. month search for a new vehicle. She was well versed with information and the process. More

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The dealership was different than what I had experienced at another dealership. The staff that I was working with were determined to make this experience better than the last. Darrin and Chris were very hel at another dealership. The staff that I was working with were determined to make this experience better than the last. Darrin and Chris were very helpful during this process and I didn’t feel any pressure to buy the vehicle. They were thorough with everything throughout this process. More

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Darrin was good to work with ,personable and considerate. Things did not go smoothly so he was put in a difficult position. I appreciate his efforts after the sale. Things did not go smoothly so he was put in a difficult position. I appreciate his efforts after the sale. More

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Darrin was a professional and committed salesperson. He kept us notified all along the process and there was never any sales pressure. He is very thorough and responsive. We wouldn't hesitate getting He kept us notified all along the process and there was never any sales pressure. He is very thorough and responsive. We wouldn't hesitate getting a new car through him and White River Toyota again. More

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Darrin made purchasing a new car seamless. I went into the dealership knowing exactly what car I wanted (2023 Corolla Hybrid LE AWD), and Darrin met my requests with expediency. We immediately I went into the dealership knowing exactly what car I wanted (2023 Corolla Hybrid LE AWD), and Darrin met my requests with expediency. We immediately had an order placed without Darrin trying to sell me anything I didn’t request, he answered clearly any questions I had, and he made me copies of everything I signed. I left the dealership with his contact and promise to communicate in the weeks proceeding the car’s arrival. Darrin consistently updated me in the weeks to follow about the status of my order, flexibly tailoring his communication methods to fit my schedule (text/email). When the allotted car started being built with a different specification than what I preferred (the dealership can request so-and-so, but Toyota orders aren’t a guaranteed exact match), Darrin was able to request a change request to Toyota to build it with my preferred interior. Once the car hit the lot, I went into WRJ Toyota about three hours before they closed for the day, and I left with my keys in hand. Darrin sold at MSRP without any market adjustments like so many other dealerships do these days. (I did try to negotiate down from MSRP—which wasn’t possible—and I wasn’t able to remove mudguards that I didn’t order, but Darrin took off half of the price.) Darrin explained all of the car’s features, and he seemed to genuinely care about my customer experience even after I signed all the paperwork and walked out the door. He helped clear out my trade-in vehicle and set-up my new account/profile in my Corolla. He also followed up after my purchase offering his help in figuring out my new car and its features. I went into WRJ Toyota expecting the worst because I’m a flat-lander familiar with big-city salesmen exploiting consumers. But I had the total opposite experience with Darrin (Chris in Finance was also wonderful). The entire process was transparent, low-stress, and efficient. More

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Excellent all around! Thanks for making this so easy. I'm loving my new Tacoma! Thanks for making this so easy. I'm loving my new Tacoma! More

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