Darrin Kennedy | Page 8

Darrin made purchasing a new car seamless. I went into the dealership knowing exactly what car I wanted (2023 Corolla Hybrid LE AWD), and Darrin met my requests with expediency. We immediately I went into the dealership knowing exactly what car I wanted (2023 Corolla Hybrid LE AWD), and Darrin met my requests with expediency. We immediately had an order placed without Darrin trying to sell me anything I didn’t request, he answered clearly any questions I had, and he made me copies of everything I signed. I left the dealership with his contact and promise to communicate in the weeks proceeding the car’s arrival. Darrin consistently updated me in the weeks to follow about the status of my order, flexibly tailoring his communication methods to fit my schedule (text/email). When the allotted car started being built with a different specification than what I preferred (the dealership can request so-and-so, but Toyota orders aren’t a guaranteed exact match), Darrin was able to request a change request to Toyota to build it with my preferred interior. Once the car hit the lot, I went into WRJ Toyota about three hours before they closed for the day, and I left with my keys in hand. Darrin sold at MSRP without any market adjustments like so many other dealerships do these days. (I did try to negotiate down from MSRP—which wasn’t possible—and I wasn’t able to remove mudguards that I didn’t order, but Darrin took off half of the price.) Darrin explained all of the car’s features, and he seemed to genuinely care about my customer experience even after I signed all the paperwork and walked out the door. He helped clear out my trade-in vehicle and set-up my new account/profile in my Corolla. He also followed up after my purchase offering his help in figuring out my new car and its features. I went into WRJ Toyota expecting the worst because I’m a flat-lander familiar with big-city salesmen exploiting consumers. But I had the total opposite experience with Darrin (Chris in Finance was also wonderful). The entire process was transparent, low-stress, and efficient. More

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Excellent all around! Thanks for making this so easy. I'm loving my new Tacoma! Thanks for making this so easy. I'm loving my new Tacoma! More

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Everyone was friendly and helpful. I liked the way I was given feedback on when my car would arrive courteous and willing to listen to what I wanted in a car. I felt that the trade in I liked the way I was given feedback on when my car would arrive courteous and willing to listen to what I wanted in a car. I felt that the trade in allowance on my trade in was fair. I would recommend white river Toyota to my friends and family. I love my new car More

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Darrin has a special gift of kindness. Being a senior citizen my wife and I find it’s rare to have a devoted and kind man like Darrin waiting on us. Not any time we felt a salesman pressur Being a senior citizen my wife and I find it’s rare to have a devoted and kind man like Darrin waiting on us. Not any time we felt a salesman pressuring us which was refreshing. Yes we felt relaxed as we purchased a vehicle. More

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The team at White River Toyota was a pleasure to work with. The dealership is bright , clean and accommodating. The staff has a take care of you like family approach. While we were there they offered with. The dealership is bright , clean and accommodating. The staff has a take care of you like family approach. While we were there they offered us snacks and drinks to help us feel comfortable during the entire process from finding the right vehicle to securing great financing. Dylan took the time to explain all of our options and walked us around the lot until the perfect vehicle was found. He was patient and understood my wants and needs in a new purchase. At this time we’ve been driving our new Toyota for about two weeks and I can honestly say that I have absolutely no regrets and several pleasant surprises. I highly recommend taking your business to White River Toyota for both the quality of the Toyota lineup and dedication their team delivers. More

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Darin took over for Maegan when I came in spontaneously looking for a substitute for the Seder hybrid Corolla which wasn’t going to be in until the fall. He helped me to find a sort of substitute, and deal looking for a substitute for the Seder hybrid Corolla which wasn’t going to be in until the fall. He helped me to find a sort of substitute, and dealt with the trade-in, the deal, and I got my car the same day. A good person and good at his job. More

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Darrin was great to work with when purchasing my used Rav4 hybrid -- listened, was accessible and answered questions, provided clear information and options. Happy to recommend him to other car shoppers Rav4 hybrid -- listened, was accessible and answered questions, provided clear information and options. Happy to recommend him to other car shoppers. More

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We worked with Darrin on the purchase of a new 2023 Toyota Corolla Cross Hybrid. Darrin helped us join the waitlist back in January, and despite the 6-month wait for our car to finally arrive, Darrin k Toyota Corolla Cross Hybrid. Darrin helped us join the waitlist back in January, and despite the 6-month wait for our car to finally arrive, Darrin kept us up-to-date with communication throughout the many months. Even thought there was really nothing to update, we greatly appreciate the call just to say "hey, we haven't forgotten about you but we are still waiting for a car." It was a great feeling to know we weren't forgotten! When the car was finally set to arrive, we talked regularly about how and when to get our test drive scheduled and official purchase made. Darrin was really great to work with -- super professional, polite, also funny! He made the whole process (despite all the waiting) very positive! More

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Great dealership always a pleasure to work with, we have bought several Toyota’s from White River Toyota. bought several Toyota’s from White River Toyota. More

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It was great working with Darrin on the purchase of our new RAV4. What we wanted wasn't in stock, so we put down a deposit to be placed on a waiting list. Darren kept us informed along the way, and when a new RAV4. What we wanted wasn't in stock, so we put down a deposit to be placed on a waiting list. Darren kept us informed along the way, and when a vehicle became available he made the purchase process easy. On delivery he went through all the vehicle options and gave instructions on how everything works. More

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