57 Reviews
Write a ReviewDealership Experience
22 yrs, 9 mos
Industry Experience
23 yrs
57 Reviews of Darryl Kwock
July 30, 2018
Service for Recall Items Excellent customer service. Darryl promised to return my vehicle at the time I requested. Would definitely recommend family and friends to visit the Excellent customer service. Darryl promised to return my vehicle at the time I requested. Would definitely recommend family and friends to visit the dealership for service. More
July 27, 2018
Very good, 0rganized. Pleasant experience. Well organized. Daryl Helped me A lot. He explained everything and promised to update to me about the car. Very friendly and fr Pleasant experience. Well organized. Daryl Helped me A lot. He explained everything and promised to update to me about the car. Very friendly and friendly service. More
July 26, 2018
Good service They took are of the items needed in a timely fashion with good customer service. The issue I had returned for with video of they were finally able to They took are of the items needed in a timely fashion with good customer service. The issue I had returned for with video of they were finally able to resolve. More
Other Employees Tagged: Dan Grammer
July 25, 2018
Recall service done on a 328i BMW. done in half a day. My oil level wasn't topped off. and my oil light was still on my dashboard after I would drive car. Recall work done in same day as drop off. My oil level wasn't topped off. and my oil light was still on my dashboard after I would drive car. Recall work done in same day as drop off. More
July 13, 2018
Recall handled as expected. Service handled as agreed. Very costly service. No wonder customers avoid dealerships. Brake fluid and oil service were double whaT I paid at an independent shop, who also use Very costly service. No wonder customers avoid dealerships. Brake fluid and oil service were double whaT I paid at an independent shop, who also used genuine BMW parts. More
July 08, 2018
Excellent service Oscar, my technician was absolutely amazing and Darrell was very helpful and efficient. They made i got in and out quickly and that I had a leaner pri Oscar, my technician was absolutely amazing and Darrell was very helpful and efficient. They made i got in and out quickly and that I had a leaner priced to be. More
June 27, 2018
Great service. Darryl was fabulous from the moment he greeted me at my car all the way through the process. He is a service gem and highly recommend the dealership Darryl was fabulous from the moment he greeted me at my car all the way through the process. He is a service gem and highly recommend the dealership as well as Darryl! More
June 25, 2018
Excellant Service I enjoy seeing and working with the service adviser Darryl Kwock and Sale Rep Eddie Ramos, they both work hard to take care of their customers. I hav I enjoy seeing and working with the service adviser Darryl Kwock and Sale Rep Eddie Ramos, they both work hard to take care of their customers. I have been a customer for 12 years. I will always refer friends and family to South Bay BMW. Darryl has always been a pleasure to see and work with. If everyone had wonderful skills like Darryl we would have less amount of problems in the world. Thank you! More
Other Employees Tagged: Eddie Ramos
June 22, 2018
Daryll was great! Darryl is a valuable asset to South Bay BMW. Give him a raise. Service was fast and friendly. Facility was clean, well let and everyone was welcoming. Darryl is a valuable asset to South Bay BMW. Give him a raise. Service was fast and friendly. Facility was clean, well let and everyone was welcoming. More

