Daut Marmullak | Page 15

Mile High Honda responded

Thank you for the fantastic feedback and for the 5‑star rating. Great to hear Daut was so accommodating, took time to explain all of your concerns, and made it easy by providing the receipt at the desk so you did not have to search your email later. The team truly appreciates your trust in our service department, and looks forward to assisting you again on your next visit.

Mile High Honda responded

Thank you again, Noelle, for sharing another 5‑star experience with us. The team is pleased that you were treated well and that everything was completed quickly for you. Your continued confidence in our service department is appreciated, and we are always here whenever you need us.

Mile High Honda responded

Thank you for the excellent 5‑star review. Bryson and the team are glad you feel he is a considerate, competent employee who provides the important information you need to make repair and maintenance decisions. Your confidence in our service department is greatly appreciated, and everyone looks forward to assisting you again.

Mile High Honda responded

Thank you, Jim, for taking the time to share this feedback. Apologies for the initial misunderstanding about the start/stop switch and warranty coverage, and appreciation for your understanding when the mistake was clarified and a special accommodation was provided. Your patience and continued trust mean a great deal to Daut, Jacob, and the entire team.

Mile High Honda responded

Thank you, Kevin, for the great 5‑star review. It is wonderful to hear that Daut was friendly and professional, your service was quick and efficient, and that you found the waiting area clean with fast Wi‑Fi. Your business is truly appreciated, and the Mile High Honda team looks forward to your next visit.

Mile High Honda responded

Thank you for the outstanding 5‑star review and for trusting Mile High Honda with your vehicle for the past 20 years. It is wonderful to hear that Daut is viewed as an outstanding professional who is efficient, courteous, and thorough in explaining everything while taking care of your needs. Daut and the entire team truly appreciate your loyalty and are honored to continue earning your business.

Mile High Honda responded

Thank you, Vincent, for the heartfelt 5‑star feedback. The team is very glad that Daut and everyone at Mile High Honda were able to help you get back on the road and that you feel consistently cared for in a professional and responsive manner. Your ongoing trust and appreciation mean a great deal to Daut and the whole service team.

Mile High Honda responded

Thank you for the great 5‑star review. It is wonderful to hear that the dealership was fast and efficient, and that everyone you spoke with was friendly and made you feel well taken care of. Daut and the Mile High Honda team truly appreciate your business and look forward to your next visit.

Mile High Honda responded

Hi LADYMALZAHN, we appreciate your honest feedback. We are sorry that your service took four hours instead of the expected two and that you had to check in yourself to get an update. Providing a courteous and transparent experience is our goal for every customer, regardless of age or gender, and we regret that we fell short of that during your visit. We will be reviewing this with Daut Marmullak and our service team to improve our communication. Thank you for your patience.

Mile High Honda responded

Hi Emma, thank you for the 5-star rating! We're glad Daut Marmullak could help you out by checking on your car and providing those discounts. We appreciate your support!