Dave Beach | Page 13

Tyler and the rest of the stuff were very professional and helpful. They did a great job of explaining things and helpful. They did a great job of explaining things More

by JHAAS61 Verified Customer Verified Customer

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Anthony Gutierrez was amazing. He was so helpful, allowing me to take several test drives and answered all my questions, some more than once. I feel like I got the best car for my He was so helpful, allowing me to take several test drives and answered all my questions, some more than once. I feel like I got the best car for my money. More

by MARIA_MCCULLOCH Verified Customer Verified Customer

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I received a warning about my vehicle not being inspected. I called the service department and they got me in and out in less than an hour. inspected. I called the service department and they got me in and out in less than an hour. More

by RJP1953 Verified Customer Verified Customer

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Car needed repair work after being stolen. Mechanical and body work was completed in a timely fashion with great communication. Car looked great at completion. Overall great experience. Mechanical and body work was completed in a timely fashion with great communication. Car looked great at completion. Overall great experience. More

by RAFFERTYBG Verified Customer Verified Customer

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Great service fast and efficient. I called to find out about walk ins and she automatically put me on the schedule when I said I was on my way. I called to find out about walk ins and she automatically put me on the schedule when I said I was on my way. More

by lcjava61 Verified Customer Verified Customer

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The personnel was friendly, courteous and apologized for the relocating of the waiting room during the remodeling project. My first oil change and tire rotation maintenance on my new vehicle was eff for the relocating of the waiting room during the remodeling project. My first oil change and tire rotation maintenance on my new vehicle was efficient and done in a timely matter. Service gentleman was friendly as well. Overall a great experience. More

by mjp1103 Verified Customer Verified Customer

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Oil changes and tire rotations for the first three years or 3600 miles are complementary. But since we drive so little, we have to wait one year between oil changes which means I only got two free. The thir or 3600 miles are complementary. But since we drive so little, we have to wait one year between oil changes which means I only got two free. The third at 30k miles cost me over $150 which I thought that was a little pricey. I forgot the $20 coupon and they didn’t mention the coupon when I dropped it off or when I picked it up. More

by Tthomp5520 Verified Customer Verified Customer

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The experience was Excellent. Brian understood what we needed as well as things to look for in bringing back my 2012 Veloster to prime shape. Tires, rotate, balance, brakes, timin Brian understood what we needed as well as things to look for in bringing back my 2012 Veloster to prime shape. Tires, rotate, balance, brakes, timing belt, etc. made my favorite car like new again. More

by OttoC Verified Customer Verified Customer

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The experience was Excellent. Brian understood what we needed as well as things to look for in bringing back my 2012 Veloster to prime shape. Tires, rotate, balance, brakes, timin Brian understood what we needed as well as things to look for in bringing back my 2012 Veloster to prime shape. Tires, rotate, balance, brakes, timing belt, etc. made my favorite car like new again. More

by OttoC Verified Customer Verified Customer

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If I could give them no stars, I would. Today I had yet another unpleasant encounter at Vision Hyundai, this time with "Big Dan" (who has a "Big Dan" sign in his office but apparently has Today I had yet another unpleasant encounter at Vision Hyundai, this time with "Big Dan" (who has a "Big Dan" sign in his office but apparently has no last name). Today, in a barrage of anger spoken loud enough for every employee and visitor to hear, he shamed me for attempting to use an "extended warranty" that was pressure-sold to me by ""Lily," who no longer works there (gee, I wonder why). It turns out that the entire thing is bogus, so plainly so that when I called the warranty company to discuss it, they claimed "we don't offer that," even though I had a contract in hand with their phone number on it stating that they do. Apparently upper management was not interested in resolving this issue, but I did get a response from Jim Hillery, president of Vision Automotive Group -- in fact, after sending him an email I received FOUR phone calls! However, they were all from salespeople at different Vision stores, each of whom tried to sell me a car. THIS is how Jim Hillery problem-solves? Let me explain something to him, his salespeople, and Big Dan: If I dropped a penny on the showroom floor, I would immediately retrieve it and put it in my pocket, because even one penny is too much for me to waste at Vision Hyundai. I've already contacted HyundaiUSA; maybe they will be successful in straightening this out whereas I was not. Caveat emptor, a lesson I learned too late. More

by SueSaysHi Verified Customer Verified Customer

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