Dave Beach | Page 14

The personnel was friendly, courteous and apologized for the relocating of the waiting room during the remodeling project. My first oil change and tire rotation maintenance on my new vehicle was eff for the relocating of the waiting room during the remodeling project. My first oil change and tire rotation maintenance on my new vehicle was efficient and done in a timely matter. Service gentleman was friendly as well. Overall a great experience. More

by mjp1103 Verified Customer Verified Customer

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Oil changes and tire rotations for the first three years or 3600 miles are complementary. But since we drive so little, we have to wait one year between oil changes which means I only got two free. The thir or 3600 miles are complementary. But since we drive so little, we have to wait one year between oil changes which means I only got two free. The third at 30k miles cost me over $150 which I thought that was a little pricey. I forgot the $20 coupon and they didn’t mention the coupon when I dropped it off or when I picked it up. More

by Tthomp5520 Verified Customer Verified Customer

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The experience was Excellent. Brian understood what we needed as well as things to look for in bringing back my 2012 Veloster to prime shape. Tires, rotate, balance, brakes, timin Brian understood what we needed as well as things to look for in bringing back my 2012 Veloster to prime shape. Tires, rotate, balance, brakes, timing belt, etc. made my favorite car like new again. More

by OttoC Verified Customer Verified Customer

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The experience was Excellent. Brian understood what we needed as well as things to look for in bringing back my 2012 Veloster to prime shape. Tires, rotate, balance, brakes, timin Brian understood what we needed as well as things to look for in bringing back my 2012 Veloster to prime shape. Tires, rotate, balance, brakes, timing belt, etc. made my favorite car like new again. More

by OttoC Verified Customer Verified Customer

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If I could give them no stars, I would. Today I had yet another unpleasant encounter at Vision Hyundai, this time with "Big Dan" (who has a "Big Dan" sign in his office but apparently has Today I had yet another unpleasant encounter at Vision Hyundai, this time with "Big Dan" (who has a "Big Dan" sign in his office but apparently has no last name). Today, in a barrage of anger spoken loud enough for every employee and visitor to hear, he shamed me for attempting to use an "extended warranty" that was pressure-sold to me by ""Lily," who no longer works there (gee, I wonder why). It turns out that the entire thing is bogus, so plainly so that when I called the warranty company to discuss it, they claimed "we don't offer that," even though I had a contract in hand with their phone number on it stating that they do. Apparently upper management was not interested in resolving this issue, but I did get a response from Jim Hillery, president of Vision Automotive Group -- in fact, after sending him an email I received FOUR phone calls! However, they were all from salespeople at different Vision stores, each of whom tried to sell me a car. THIS is how Jim Hillery problem-solves? Let me explain something to him, his salespeople, and Big Dan: If I dropped a penny on the showroom floor, I would immediately retrieve it and put it in my pocket, because even one penny is too much for me to waste at Vision Hyundai. I've already contacted HyundaiUSA; maybe they will be successful in straightening this out whereas I was not. Caveat emptor, a lesson I learned too late. More

by SueSaysHi Verified Customer Verified Customer

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I called Thursday afternoon and was able to get an appointment the next morning. The work was done by 10 am and I was back driving my vehicle in less than 24 hours appointment the next morning. The work was done by 10 am and I was back driving my vehicle in less than 24 hours More

by jrg1975 Verified Customer Verified Customer

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Fast and clear service. No problems. All services clearly explained. Helpful staff. Clean waiting area and restrooms No problems. All services clearly explained. Helpful staff. Clean waiting area and restrooms More

by ryanmel Verified Customer Verified Customer

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Friendly, knowledgeable and very efficient. My second vehicle at this dealership. Great selection of vehicles. My second vehicle at this dealership. Great selection of vehicles. More

by bputano Verified Customer Verified Customer

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They helped me so much. I appreciate them taking the time to sort things out!! I appreciate them taking the time to sort things out!! More

by domain-admin.bonn Verified Customer Verified Customer

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I feel like I am valued and part of their Vision Hyundai of Webster family when I come. of Webster family when I come. More

by mollyschleigh Verified Customer Verified Customer

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