Dave Boogren | Page 11

Always friendly. Always informative and always set realistic expectations for service times. Dealership is always clean. Always informative and always set realistic expectations for service times. Dealership is always clean. More

by twoen Verified Customer Verified Customer

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The service was top notch! Advisors and technicians were fast, efficient and performed above and beyond my expectations! Advisors and technicians were fast, efficient and performed above and beyond my expectations! More

by RYGUY1122 Verified Customer Verified Customer

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Friendly,knowlegable staff and quick service. Very comfortable customer waiting area. Special thanks to technician Kevin! Very comfortable customer waiting area. Special thanks to technician Kevin! More

by JOEL_NEUDECKER Verified Customer Verified Customer

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Poor customer service, starting with my initial attempts to speak with someone in the service dept by phone. I arranged for my car to be towed to the service dept. Then - I had to physically come into the to speak with someone in the service dept by phone. I arranged for my car to be towed to the service dept. Then - I had to physically come into the shop to confirm their acknowledgment that my car was there (since I couldn’t reach anyone by phone) and would be looked at. Initially, they couldn’t find my car or my car keys. My car was dropped off by a tow company. Eventually, they found my car and said the car keys were in the office. It took a few days for them to look at my car, and after the diagnostic, I was told it would cost $4000 for a new transmission which they couldn’t guarantee that they would be able to find, so in essence - they couldn’t tell me if or when they could fix my car. I was told it would be best to try and sell my car. More

by Debwill426 Verified Customer Verified Customer

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Oil change was fine and on time. Was expecting a complimentary car wash (I don’t recall if this is usually provided or not, but it has been provided by other dealerships) but didn’t Was expecting a complimentary car wash (I don’t recall if this is usually provided or not, but it has been provided by other dealerships) but didn’t get one. Not a huge deal. Had question about the Genesis app, was told to ask a sales rep. Asked lady at the front desk if there was one available, she called for one over the intercom, but none came up. After waiting 5-10 mins I just left. More

by Joe Verified Customer Verified Customer

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It was a great experience to service my car with Hyundai Bloomington. Excellent job done Bloomington. Excellent job done More

by Fellymoore Verified Customer Verified Customer

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HORRIBLE communication, HORRIBLE service…. just horrible everything! Would not reply EVER. And if they did….NO CLUE AS TO WHAT WAS GOING ON. just horrible everything! Would not reply EVER. And if they did….NO CLUE AS TO WHAT WAS GOING ON. More

by bjhallquist Verified Customer Verified Customer

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Great service. Austin kept me in the loop with the progress of replacing my motor. Austin kept me in the loop with the progress of replacing my motor. More

by Haughtcar Verified Customer Verified Customer

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Well organized and communicated well. Very clean and tidy service dept. The service tech was nice Very clean and tidy service dept. The service tech was nice More

by ottoman16 Verified Customer Verified Customer

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There are a lot of hoops to jump through in order to get an engine replaced under warranty. Dave and his tenacious team help us navigate the gauntlet and clear every hoop. I couldn’t ask for anything bette an engine replaced under warranty. Dave and his tenacious team help us navigate the gauntlet and clear every hoop. I couldn’t ask for anything better. More

by JOE Verified Customer Verified Customer

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