Dave Boogren | Page 10

They seemed pretty busy when I came in for my appointment, however I was still in and out within an hour or so. appointment, however I was still in and out within an hour or so. More

by gs500e_ Verified Customer Verified Customer

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I love Bloomington Hyundai. They explain things to me and don’t push things on me. They explain things to me and don’t push things on me. More

by Matt H Verified Customer Verified Customer

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Very good communication, staff is very helpful, and professional. I would recommend this dealership to my friends who are looking to purchase a new vehicle. professional. I would recommend this dealership to my friends who are looking to purchase a new vehicle. More

by mrg4797@yahoo.com Verified Customer Verified Customer

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Great service, I recommend Genesis of Bloomington to anybody for their servicing needs. Great job! anybody for their servicing needs. Great job! More

by stpaul1998 Verified Customer Verified Customer

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Very friendly. Feels like family. They take good care of me. I am a loyal customer. On my 3rd Hyundai Feels like family. They take good care of me. I am a loyal customer. On my 3rd Hyundai More

by llynchjones Verified Customer Verified Customer

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I was very happy with the service that has been provided. Thank you so much! Thank you so much! More

by MARinay3168 Verified Customer Verified Customer

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The service center had my car 11/30/22-2/24/23. Communication was non-existent the majority of that time. Many unanswered voice mails. Calling me in February 2023 panicked and asking if I still had Communication was non-existent the majority of that time. Many unanswered voice mails. Calling me in February 2023 panicked and asking if I still had one of their loaner cars. Telling me the prior authorization for my oil consumption test got lost. Making me wait around on my day off to come get my car and then calling me at 5pm to say they are suddenly doing scopes now. And wanted my car back now in 200 miles rather than 500-1,000 to check the oil as previously explained, so what, 2 days later? In a car that is burning all of its oil? They eventually replaced my engine under warranty. Initial notes indicate a knock was heard in my engine upon receiving my car, so why keep it and do nothing for 2.5-3 months? The service center’s knack for changing plans with no communication or notice almost left me stranded at their dealership at close when I went to get my car 12/1/22 as planned. They hadn’t done an oil change as promised, so my car was there over 24 hours for no reason. When I finally got my car back 2/24/23, I immediately drove to a different dealership and bought a brand new car. I would never spend $30,000+ somewhere with zero communication skills. I enjoyed the aggressive texts from Nancy after none of my voicemails were returned for months. And the list of suggested repairs after horrendous communication. One person texted me 11/30/22 no problem, and Nancy was able to text me, so you had my correct number. And I left it several times in every voicemail. More

by kellie.koppes Verified Customer Verified Customer

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Team was Quick. Had completed the job in total the very same day. Satisfied in full. Had completed the job in total the very same day. Satisfied in full. More

by jadeblade26 Verified Customer Verified Customer

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It took me 45 minutes to set an appointment and they needed a manager Dale needed a manager Dale More

by Andre Verified Customer Verified Customer

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Always very fast, friendly, and sufficient whenever we have an appointment. The staff is great! have an appointment. The staff is great! More

by HLARNESON Verified Customer Verified Customer

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