Dave Boogren | Page 34
Service Drive Manager
Luther Bloomington Hyundai
4801 American Boulevard West
Bloomington, MN 55437
Dealership Experience
8 yrs, 5 mos
496 Reviews
Write a Review496 Reviews of Dave Boogren
September 16, 2020
Great service. They were attentive and very polite. They cared about my concerns. I will continue to take my car to this dealership in the future. cared about my concerns. I will continue to take my car to this dealership in the future. More
Other Employees Tagged: Nancy Ogrezovich, Austin McCutcheon, Matt Haynie
September 13, 2020
Friendly staff, reliable service. I trust the service department with my vehicle. Also there is a clean and comfortable waiting area to pass the time. department with my vehicle. Also there is a clean and comfortable waiting area to pass the time. More
Other Employees Tagged: Nancy Ogrezovich, Austin McCutcheon, Matt Haynie
September 11, 2020
Although service department staff is friendly, there are specific examples where that friendliness very inconsistently translates to performance competence. A glass repair visit was wasted because service f specific examples where that friendliness very inconsistently translates to performance competence. A glass repair visit was wasted because service failed to verify inspect glass condition before they had me deliver my car. Service failed to diagnose the audible fault on two separate service visits before my recommendation led them to an approach that helped identify the audible failure mode I described. They replaced a clockspring twice before finally deciding to order and replace the entire air bag assembly. They mis calculated the delivery time for that assembly by 5 business days. Service Manager was very inaccessible. She never returned a telephone inquiry with a call. Assume she resisted any personal interaction despite the fact that my vehicle was in their care for nearly three weeks. This was a new and high end vehicle that had a design flaw that was exacerbated by a lack of service department expertise. Not their finest hour. I cringe at the prospect of needing anything other than that service department's very routine assistance in the future. More
Other Employees Tagged: Alex Irlin, Austin McCutcheon , Carleen Shimanski
September 09, 2020
The people were very courteous and professional. Things ran on time. I didn’t have to wait. I was given a loaner vehicle, which was very clean and nice vehicle. ran on time. I didn’t have to wait. I was given a loaner vehicle, which was very clean and nice vehicle. More
Other Employees Tagged: Nancy Ogrezovich, Austin McCutcheon, Matt Haynie
September 09, 2020
Great service! Everyone is always patient, understanding, and always will to take the time to explain things to you in detail. A little pricey but worth it in the end. and always will to take the time to explain things to you in detail. A little pricey but worth it in the end. More
Other Employees Tagged: Nancy Ogrezovich, Austin McCutcheon, Matt Haynie
September 05, 2020
OutstandingExcellent in every respect. Couldn’t be Outstanding Excellent in every respect. Couldn’t be more happy. The staff was friendly and were very COVID aware. Very much appreciated. Great j Outstanding Excellent in every respect. Couldn’t be more happy. The staff was friendly and were very COVID aware. Very much appreciated. Great job all around. More
Other Employees Tagged: Nancy Ogrezovich, Austin McCutcheon, Matt Haynie
September 04, 2020
It was my third visit... An oil change... Very professional.... They do wonderful work.... I appreciate that they vacuum my vehicle as well as washing it.... professional.... They do wonderful work.... I appreciate that they vacuum my vehicle as well as washing it.... More
Other Employees Tagged: Nancy Ogrezovich, Austin McCutcheon, Matt Haynie
September 03, 2020
These folks are very communicative, clean, and hospitable. Text ability for service updates has been helpful for busy lives. Free coffee and WiFi in waiting area. hospitable. Text ability for service updates has been helpful for busy lives. Free coffee and WiFi in waiting area. More
Other Employees Tagged: Nancy Ogrezovich, Austin McCutcheon
September 02, 2020
The service department was fast, courteous, reliable and dependable. They did exactly what I needed in an efficient time. They were pleasant to work with and definitely have my business. dependable. They did exactly what I needed in an efficient time. They were pleasant to work with and definitely have my business. More
Other Employees Tagged: Nancy Ogrezovich, Austin McCutcheon, Matt Haynie
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