Dave Brown
Dave Brown at Team Volkswagen & Audi Northwest Indiana

Dave Brown

Volkswagen Service Consultant

Team Volkswagen & Audi Northwest Indiana

3990 E Lincoln Hwy
Merrillville, IN 46410

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4.8
20 Reviews

Dealership Experience

17 yrs, 4 mos

4.8

20 Reviews

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20 Reviews of Dave Brown

June 18, 2026

Dealership Rating
Employee Rating

Service was excellent and communicated every step of the way..sent a video of things they were looking at.. More

by PHILLIPKRUEGERJR
Service Price Transparency
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Recommend Dealer
Yes
Jun 18, 2026

Team Volkswagen & Audi Northwest Indiana responded

We’re thrilled to hear your Audi A4 service went smoothly and that our video updates kept you in the loop. Thank you for recognizing our team’s efforts. We look forward to assisting you again.

June 13, 2026

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Employee Rating

Poor service this time . I asked for 2 specific things to be done. Not done. I,m a 20 year client. Don't know if I win return More

by MDHKEELEY
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Josh Janda

Jun 18, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 01, 2026

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The best! Always great service! I enjoy coming to this dealer and the staff is awesome! More

by RHINDI1993
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Recommend Dealer
Yes
Jun 01, 2026

Team Volkswagen & Audi Northwest Indiana responded

We’re delighted to hear our service team continues to impress you. Thank you for bringing your Audi A5 Sportback to us and for recognizing our staff’s efforts. We look forward to seeing you again for your next appointment.

May 31, 2026

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Excellent service! Friendly atmosphere. Timely appointment! If I want to write fifteen words I'd write a book! More

by edmondsoliday
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Bruscemi

Jun 01, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thanks for sharing your Audi Q5 service experience. It’s rewarding to know the atmosphere felt welcoming and your appointment stayed on track. We appreciate the chance to support your future service needs.

May 30, 2026

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Have been very happy with the excellent service I have received over the last 20+years could not imagine going anywhere else with my vehicles. Joe is always available, knowledgeable and helpful. Tha More

by CLAUDIAK736
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Recommend Dealer
Yes
May 30, 2026

Team Volkswagen & Audi Northwest Indiana responded

Knowing you’ve relied on us for service on your Audi RS 5 and other vehicles for more than two decades is truly rewarding. Joe is always ready to assist, and we’re glad you find his expertise helpful. Thank you for your continued trust.

May 28, 2026

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Friendly, clean and the Service crew took good care of my car! Dave Brown is a good leader! More

by LORIASIMOLA923
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Recommend Dealer
Yes
May 28, 2026

Team Volkswagen & Audi Northwest Indiana responded

How wonderful to hear that our service team provided a friendly and clean environment while working on your Volkswagen Jetta. Thanks for recognizing Dave and the crew’s dedication to caring for your car. We look forward to helping you again soon.

May 22, 2026

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I am always satisfied with the service that I get at team imports. Dave, Josh and the staff are always pleasant and efficient. More

by DONNADOESCAKES
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Josh Janda

May 22, 2026

Team Volkswagen & Audi Northwest Indiana responded

It’s great to hear that Dave, Josh and our team continue to provide pleasant, efficient service for your Volkswagen Jetta SportWagen. We appreciate your loyalty and look forward to welcoming you back.

May 17, 2026

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Upfront pricing and great customer service been a customer for many years. Would not go anywhere else. More

by mike11019913
Service Price Transparency
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Recommend Dealer
Yes
May 18, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for recognizing our transparent pricing and attentive support over the years. It’s been our pleasure caring for your Volkswagen, and we look forward to welcoming you back. Our team appreciates your loyalty.

May 16, 2026

Dealership Rating
Employee Rating

We have just started getting our car serviced at Team VW this past year and are so glad we did! This last couple of visits have been disappointing and I don't think it is necessarily the guys at Team VW. More

by buschmanbills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Audi Northwest Indiana are glad to have you as a customer.

May 14, 2026

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Employee Rating

Ryan was great, had my Jetta ready and all I had to do is sign the papers. Team VW and Mac are always 5 stars also.👍 More

by dean705
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mac Cannon, Ryan Roddy, Josh Janda , Van Gurley Jr

May 14, 2026

Team Volkswagen & Audi Northwest Indiana responded

We’re thrilled to hear that Ryan had your Volkswagen Jetta ready so quickly and that Mac delivered outstanding service. It’s great to know our team made your purchase seamless. Enjoy every mile in your Jetta.

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