Dave Brown
Dave Brown at Team Volkswagen & Audi Northwest Indiana

Dave Brown

Volkswagen Service Consultant

Team Volkswagen & Audi Northwest Indiana

3990 E Lincoln Hwy
Merrillville, IN 46410

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4.6
8 Reviews

Dealership Experience

17 yrs, 3 mos

4.6

8 Reviews

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8 Reviews of Dave Brown

May 01, 2026

Dealership Rating
Employee Rating

Great service every time I bring my car to the dealership. The staff is friendly, professional, and always takes very good care of their customers. More

by marafarrow1013
Service Price Transparency
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Recommend Dealer
Yes

April 30, 2026

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This dealership is very courteous and helpful. The sales staff is knowledgeable about the Volkswagen products. More

by mrfixit0648
Service Price Transparency
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Recommend Dealer
Yes
May 01, 2026

Team Volkswagen & Audi Northwest Indiana responded

We’re pleased our team was courteous and knowledgeable about Volkswagen models while servicing your ID. Buzz. Thank you for sharing your experience. We look forward to assisting you again.

April 29, 2026

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Employee Rating

Went in for a recall notice service was very quick and we were on our way More

by a.nomad2012
Service Time
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Recommend Dealer
Yes
Apr 29, 2026

Team Volkswagen & Audi Northwest Indiana responded

We’re glad our team handled your Volkswagen Jetta recall swiftly so you could get back on the road right away. Thanks for sharing your experience and for the 5-star rating.

April 29, 2026

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On 4/10 I visited this dealership due to front end shaking with braking. Dave in service was excellent with his customer service. Dave called me and told me the technician did not feel the anything. I More

by tlloyd
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Recommend Dealer
No

April 22, 2026

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My car still doesn't run right. Left front tire feels wobbly and now I have a grinding noise when I apply brakes. Will try another dealer. Been to your place twice More

by DLZBARAB1977
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Josh Janda

Apr 23, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Apr 23, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 12, 2026

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Employee Rating

Fast, courteous, competent service. From the time I called to set up an appointment - to repair my VW Tiquan under warranty - to leaving my visit, the customer service was exemplary. More

by MICDOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Bruscemi, Josh Janda

Apr 12, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for the five-star review. We’re pleased our team delivered fast, courteous, and competent service, from scheduling your appointment to completing your Volkswagen Tiguan warranty repair. Let us know anytime you need assistance again.

April 05, 2026

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Employee Rating

We bought the best car in the world from the best person in the world. He did not hesitate to answer any question my wife and I had during the buying process. On top of that, Bob explained what we needed to More

by michaelnordstrom85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 05, 2026

Team Volkswagen & Audi Northwest Indiana responded

How great to hear you’re enjoying your new Audi and that Bobby and our team answered every question. We appreciate your kind feedback and look forward to chatting again soon.

April 04, 2026

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Employee Rating

I have consistently had excellent experiences with this dealership. The staff is professional, knowledgeable, and respectful, and they always provide reliable service. It’s clear they take pride in treatin More

by marafarrow1013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 04, 2026

Team Volkswagen & Audi Northwest Indiana responded

It’s wonderful to hear that our team’s professionalism and knowledge have made each visit excellent. We take pride in providing reliable service and respectful interactions every time. Thank you for trusting us with your Audi and recommending our team to others.

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