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Josh Janda
Josh Janda at Team Volkswagen & Audi Northwest Indiana

Josh Janda

Volkswagen Service Consultant

Team Volkswagen & Audi Northwest Indiana

3990 E Lincoln Hwy
Merrillville, IN 46410

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4.9
16 Reviews

Dealership Experience

8 yrs, 6 mos

4.9

16 Reviews

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16 Reviews of Josh Janda

May 01, 2026

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Employee Rating

Great service every time I bring my car to the dealership. The staff is friendly, professional, and always takes very good care of their customers. More

by marafarrow1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Wszolek, Joe Bruscemi, Dave Brown

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April 30, 2026

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Employee Rating

This dealership is very courteous and helpful. The sales staff is knowledgeable about the Volkswagen products. More

by mrfixit0648
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mac Cannon, Chris McCarty, Kayla Price, Joe Bruscemi, Blake McCarty, Dave Brown

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May 01, 2026

Team Volkswagen & Audi Northwest Indiana responded

We’re pleased our team was courteous and knowledgeable about Volkswagen models while servicing your ID. Buzz. Thank you for sharing your experience. We look forward to assisting you again.

April 30, 2026

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Employee Rating

Got me in and out quickly. They listened to me when I said I did not have time for extras. Friendly. Professional. Good people. More

by MCW001
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Recommend Dealer
Yes
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Apr 30, 2026

Team Volkswagen & Audi Northwest Indiana responded

It’s great our service team got your Audi A6 in and out quickly while respecting your time. Josh and the team are happy you found our approach friendly and professional. We look forward to assisting you again.

April 29, 2026

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Employee Rating

Josh was very polite and kept me informed throughout. The inside was wiped down and my floormats were cleaned when they washed my car. The service was very good! More

by wubbleuz
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Recommend Dealer
Yes
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Apr 29, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for mentioning Josh’s attentiveness and communication during service on your Volkswagen Atlas. It’s great to know the interior and floor mats were cleaned to your satisfaction. We look forward to caring for your vehicle at your next visit.

April 28, 2026

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Employee Rating

Great customer service. Ant concerns I've had with my VW was taken care of quickly and done correctly. More

by NIKI1437AOL
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Adam

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Apr 28, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for sharing your feedback. We’re glad our team addressed your Volkswagen Tiguan concerns promptly and correctly. Please let us know if there’s anything else we can assist you with.

April 28, 2026

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Great service Speedy turnover and a clean car when I picked up Couldn’t ask for anything more More

by KIT3
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Recommend Dealer
Yes
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Apr 28, 2026

Team Volkswagen & Audi Northwest Indiana responded

We’re glad the service on your Volkswagen Atlas was quick and left your car spotless. It’s great to hear we delivered the fast turnaround you wanted. We look forward to helping you again.

April 28, 2026

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Awesome dealership Josh and service is phenomenal. Great guy great help the way time for the last oil change was a little over and beyond. I was there for almost 2 hours with nothing else. Other than More

by KIMKRZEMINSKI
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Service Time
Service Communication
Recommend Dealer
Yes
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Apr 29, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thanks for sharing your thoughts about your experience. We appreciate your business, Kim, and hope to see you again soon!

April 28, 2026

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Great service, nice facility, courteous service advisors, thorough inspection and timely completion of work. Thanks! More

by ronuar85
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Workmanship
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Recommend Dealer
Yes
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Apr 28, 2026

Team Volkswagen & Audi Northwest Indiana responded

It’s wonderful to hear that our facility and service advisors met your expectations and that your Volkswagen Beetle received a thorough inspection. We’re pleased the work was completed on schedule and you felt well taken care of. We look forward to helping you with any future service needs.

April 22, 2026

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Employee Rating

Everyone was both courteous and concerned about my emergency with my tires. I thank them immensely, both Bobby & Josh. More

by hintonj2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Sosa

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Apr 22, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for trusting us with your Volkswagen Tiguan tire emergency. We’re glad our team could address your concerns promptly, and Josh appreciates your kind words. We look forward to helping you again if needed.

April 22, 2026

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Employee Rating

My car still doesn't run right. Left front tire feels wobbly and now I have a grinding noise when I apply brakes. Will try another dealer. Been to your place twice More

by DLZBARAB1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dave Brown

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Apr 23, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Apr 23, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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