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Josh Janda
Josh Janda at Team Volkswagen & Audi Northwest Indiana

Josh Janda

Volkswagen Service Consultant

Team Volkswagen & Audi Northwest Indiana

3990 E Lincoln Hwy
Merrillville, IN 46410

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4.8
37 Reviews

Dealership Experience

8 yrs, 7 mos

4.8

37 Reviews

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37 Reviews of Josh Janda

June 18, 2026

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Employee Rating

Service was excellent and communicated every step of the way..sent a video of things they were looking at.. More

by PHILLIPKRUEGERJR
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Joe Bruscemi, Blake McCarty, Dave Brown

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Jun 18, 2026

Team Volkswagen & Audi Northwest Indiana responded

We’re thrilled to hear your Audi A4 service went smoothly and that our video updates kept you in the loop. Thank you for recognizing our team’s efforts. We look forward to assisting you again.

June 13, 2026

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Employee Rating

Poor service this time . I asked for 2 specific things to be done. Not done. I,m a 20 year client. Don't know if I win return More

by MDHKEELEY
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Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Dave Brown

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Jun 18, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 13, 2026

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Employee Rating

It is a friendly atmosphere. Scheduling was easy with Josh. I got a quote for the maintenance before I came in. More

by NATALIELODEN55
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Recommend Dealer
Yes
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Jun 13, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for sharing your experience. It’s great to hear you enjoyed the friendly atmosphere and that Josh made scheduling simple. We’re glad the quote helped you prepare for your Volkswagen Tiguan maintenance before arriving. Let us know whenever we can assist again.

June 12, 2026

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Everyone is very nice and helpful. They always explain everything so that I understand what's going on. Love the professionalism. More

by yvelazquez
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Recommend Dealer
Yes
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Jun 12, 2026

Team Volkswagen & Audi Northwest Indiana responded

We’re glad to hear our team made your Volkswagen Atlas Cross Sport service visit clear and professional. Thank you for noting how helpful everyone was in explaining each step. We look forward to caring for your Atlas Cross Sport again.

June 12, 2026

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Employee Rating

I am completely satisfied with VW Team Audi NWI. They are very customer oriented and recognize how important our vehicles are to us. Communication is great. More

by 1ROCKSTAR
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Recommend Dealer
Yes
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Jun 12, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for letting us know how well communication and attention to your needs went during your Volkswagen Passat service. Josh and our service team appreciate hearing that you felt valued throughout the process. We’re grateful you chose us for your Passat care.

June 07, 2026

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Employee Rating

It was easy to get in, they took care of everything I asked about. I don’t like that you charge a service fee on credit cards. More

by harowski
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Recommend Dealer
Yes
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Jun 10, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for sharing your experience with us! We truly appreciate your feedback.

June 07, 2026

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Employee Rating

Service department advisors are personable and helpful with explaining repairs needed. The quote given was accurate. More

by GARZA5FAMILY
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Recommend Dealer
Yes
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Jun 07, 2026

Team Volkswagen & Audi Northwest Indiana responded

It’s wonderful to hear our service advisors provided clear repair explanations and accurate estimates for your Volkswagen Atlas. Josh and the team appreciate your feedback and are pleased the experience was helpful. We look forward to assisting you again.

June 06, 2026

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Employee Rating

Very accommodating They were very accommodating and got the car fixed quickly. Also did a good job of explaining what was wrong with the car? More

by sdemeyers49
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Recommend Dealer
Yes
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Jun 06, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for the five-star rating. We’re glad our team accommodated your needs and completed the repair on your Volkswagen quickly. It’s great to know our explanation of the issue was clear, and we look forward to serving you again.

June 03, 2026

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Employee Rating

From start to finish Josh Janda did a wonderful job helping me out with my 2024 Tiguan. Josh made multiple phone calls to keep me alerted on the progress of the service appointment. He explained ever More

by olah2
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 03, 2026

Team Volkswagen & Audi Northwest Indiana responded

We’re delighted to hear that Josh’s proactive updates and clear explanations made your Volkswagen Tiguan service seamless. He’ll be pleased to know his professionalism with the extended warranty claim was appreciated. Thank you for sharing your feedback.

June 01, 2026

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Employee Rating

The best! Always great service! I enjoy coming to this dealer and the staff is awesome! More

by RHINDI1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Bruscemi, Blake McCarty, Dave Brown

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Jun 01, 2026

Team Volkswagen & Audi Northwest Indiana responded

We’re delighted to hear our service team continues to impress you. Thank you for bringing your Audi A5 Sportback to us and for recognizing our staff’s efforts. We look forward to seeing you again for your next appointment.

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