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Joe Bruscemi
Joe Bruscemi at Team Volkswagen & Audi Northwest Indiana

Joe Bruscemi

Audi Service Consultant

Team Volkswagen & Audi Northwest Indiana

3990 E Lincoln Hwy
Merrillville, IN 46410

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5.0
153 Reviews

Dealership Experience

11 yrs, 11 mos

Industry Experience

44 yrs, 1 mo

5.0

153 Reviews

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153 Reviews of Joe Bruscemi

November 04, 2026

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Employee Rating

I appreciate the service from Joe and his team. The price was disappointing but what can do More

by AANUR
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Yes
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Nov 05, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 03, 2026

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Employee Rating

Always responsive; usually able to get me in same-day. Excellent service overall...Joe is my go-to guy! More

by mattwells860
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Recommend Dealer
Yes
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Nov 03, 2026

Team Volkswagen & Audi Northwest Indiana responded

Knowing Joe responds promptly and can usually arrange same day service for your Audi A6 means a lot to our team. Thank you for the five star rating!

November 03, 2026

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As always, excellent customer service. A comfortable area to wait while service is being performed. More

by merkner
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Yes
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Nov 03, 2026

Team Volkswagen & Audi Northwest Indiana responded

Knowing you consistently feel well cared for during service visits with your Audi Q5 means a lot to us. We’re also glad you found the waiting area a relaxing place to spend your visit.

November 01, 2026

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Please with my visit, very straight foward, and kept me updated throughout the whole appointment. More

by kayla.ann.bollinger
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dave Brown

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Nov 02, 2026

Team Volkswagen & Audi Northwest Indiana responded

We're glad your service visit for your Audi S4 felt uncomplicated and that our team kept you informed from start to finish.

November 01, 2026

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Always great service and very happy to work with Joe! You take great care of your customers! More

by dcook53
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Yes
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Nov 01, 2026

Team Volkswagen & Audi Northwest Indiana responded

Knowing you consistently feel well cared for when Joe helps with your Audi A6 is rewarding for our team. Thank you for the five-star rating!

November 01, 2026

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They are very welcoming and service focused. And they walk you through the process to ensure you have a full understanding. More

by eqrobinson
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Recommend Dealer
Yes
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Nov 01, 2026

Team Volkswagen & Audi Northwest Indiana responded

We're glad our team made you feel welcome and explained each step of the service on your Audi Q3 clearly. Thank you for the five-star rating!

October 31, 2026

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Knowledgeable, reliable, friendly service. They even gave me a ride home, so didn't have to sit there all day More

by roundreba
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Recommend Dealer
Yes

Other Employees Tagged: Dave Brown, Josh Janda, Joshua Galiher

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Oct 31, 2026

Team Volkswagen & Audi Northwest Indiana responded

Our team was happy to provide a ride home while your Volkswagen Beetle was being serviced. We’re pleased you found our service dependable and our staff helpful and welcoming.

October 29, 2026

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Employee Rating

Excellent service as always. very informative when it came to any issues with the 40,000 miles service on my daughter’s vehicle. Highly recommend team Volkswagen in Audi every da More

by DJ219
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Recommend Dealer
Yes
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Oct 29, 2026

Team Volkswagen & Audi Northwest Indiana responded

Knowing our team clearly explained the issues addressed during the 40,000 mile service on your daughter’s Audi Q5 is rewarding. Thank you for your continued confidence and recommendation.

October 25, 2026

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I found the service department to be very friendly and helpful. They explained what the diagnostics revealed and what repairs were necessary More

by DARINCLARK
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Recommend Dealer
Yes
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Oct 26, 2026

Team Volkswagen & Audi Northwest Indiana responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

October 25, 2026

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Employee Rating

Service at Team is always very accommodating and competent. Josh, Joe and Dave have always treated me as a valued customer. More

by miks53
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Brown, Josh Janda

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Oct 25, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thanks for sharing about your experience with Team Volkswagen & Audi Northwest Indiana. We appreciate your business and hope to see you again soon!

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