Joe Bruscemi
Joe Bruscemi at Team Volkswagen & Audi Northwest Indiana

Joe Bruscemi

Audi Service Consultant

Team Volkswagen & Audi Northwest Indiana

3990 E Lincoln Hwy
Merrillville, IN 46410

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5.0
43 Reviews

Dealership Experience

11 yrs, 6 mos

Industry Experience

43 yrs, 8 mos

5.0

43 Reviews

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43 Reviews of Joe Bruscemi

June 18, 2026

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Employee Rating

Service was excellent and communicated every step of the way..sent a video of things they were looking at.. More

by PHILLIPKRUEGERJR
Service Price Transparency
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Recommend Dealer
Yes
Jun 18, 2026

Team Volkswagen & Audi Northwest Indiana responded

We’re thrilled to hear your Audi A4 service went smoothly and that our video updates kept you in the loop. Thank you for recognizing our team’s efforts. We look forward to assisting you again.

June 18, 2026

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It’s always a pleasure working with the team at Audi! Joe is extremely informative and love that they show videos of things going on with your car and send a list with pricing of what needs to be done an More

by lunayume112
Service Price Transparency
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Recommend Dealer
Yes
Jun 18, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thanks so much for sharing your five-star experience. We’re glad Joe and our service team provided clear videos and pricing lists to help you plan your Audi Q3 maintenance. We look forward to assisting you again.

June 17, 2026

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The employees were friendly and knowledgeable during our interactions and I felt that my car was in good hands. More

by REPUCIK
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Recommend Dealer
Yes

Other Employees Tagged: Blake McCarty

Jun 17, 2026

Team Volkswagen & Audi Northwest Indiana responded

What a pleasure to learn our friendly, knowledgeable team took great care of your Audi A5 Sportback. We look forward to your next visit.

June 17, 2026

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Very knowledgeable staff,pleasant atmosphere very informed all the time would not change a thing More

by milicaculic1961
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Recommend Dealer
Yes
Jun 17, 2026

Team Volkswagen & Audi Northwest Indiana responded

It’s wonderful to hear that our knowledgeable staff kept you informed throughout your Audi Q5 service in a pleasant atmosphere. Thank you for your five-star feedback and for saying you wouldn’t change a thing.

June 17, 2026

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Joe was fantastic, start to finish. He was very helpful and ensured it was done in a timely manner. If I need anything done in the future Joe is my guy at team audi. More

by OWENBLOSH
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Recommend Dealer
Yes
Jun 17, 2026

Team Volkswagen & Audi Northwest Indiana responded

We’re delighted that Joe provided helpful and timely service for your Audi A4 throughout the process. We look forward to assisting with any future needs. Thank you for sharing your experience.

June 11, 2026

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I won't take my Audi anywhere else. I've been a customer for almost 20 years and the dealership is wonderful. The service consultants are always very helpful (Joe was my recent one). My More

by JESLCOOP
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Recommend Dealer
Yes

Other Employees Tagged: Brian Sternberg

Jun 11, 2026

Team Volkswagen & Audi Northwest Indiana responded

Your loyalty over the past nearly 20 years means a lot to us. We are grateful for your trust in Joe’s guidance and our technicians’ efficient work to keep your Audi running smoothly with reliable repairs on the first try. Thank you for recommending us for Audi service.

June 08, 2026

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Joseph was amazing and very helpful in explaining the whole process. The video explaining the issues my vehicle. Five stars all the way around! More

by micahdallen
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Recommend Dealer
Yes
Jun 08, 2026

Team Volkswagen & Audi Northwest Indiana responded

It’s great to hear Joe made the service process clear. We’re glad the video walkthrough helped explain the work on your Audi Q5. Thank you for the five-star rating, and we look forward to assisting you again.

June 08, 2026

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The Audi service team was very courteous, professional, and welcoming as always. Blake even offered a voucher for a future free car wash due to the fact that it was raining at the time of my service. It’s More

by debpullins14
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Recommend Dealer
Yes

Other Employees Tagged: Blake McCarty

Jun 08, 2026

Team Volkswagen & Audi Northwest Indiana responded

It’s great to hear our Audi service team was courteous, professional, and welcoming. We’re glad Blake could offer a voucher for a complimentary car wash in the rain. We look forward to serving you again.

June 06, 2026

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I was from out of town and suspected a tire issue with a new Audi. I called AM, explained what I thought might be a problem. Joe, service, was extremely helpful - told me to just get there by 2 and they’d More

by CSDONAHUE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Blake McCarty

Jun 07, 2026

Team Volkswagen & Audi Northwest Indiana responded

We’re glad Joe could quickly spot and remove the bolt from your Audi Q5 tire and have you back on the road. Thank you for trusting us during your travels, and we’re honored to be your preferred service stop when you pass through.

June 05, 2026

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I always enjoy working with Joe. He's very personable, knowledgeable, and attentive. Overall, good experience. More

by bkaplan0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thanks for the five-star rating and for recognizing Joe’s personable, knowledgeable, and attentive support. We’re glad your Audi Q5 service went smoothly. We look forward to assisting you again.

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