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Joe Bruscemi
Joe Bruscemi at Team Volkswagen & Audi Northwest Indiana

Joe Bruscemi

Audi Service Consultant

Team Volkswagen & Audi Northwest Indiana

3990 E Lincoln Hwy
Merrillville, IN 46410

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5.0
100 Reviews

Dealership Experience

11 yrs, 8 mos

Industry Experience

43 yrs, 10 mos

5.0

100 Reviews

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100 Reviews of Joe Bruscemi

August 30, 2026

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Employee Rating

Joe in service was wonderful and everything was done as expected My car was repaired in a timely manner More

by tertwin
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Yes
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Aug 30, 2026

tertwin responded

When I schedule an appointment, they always get me in in a timely manner

Aug 30, 2026

tertwin responded

!!

August 28, 2026

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Very pleased with service- Joe was very helpful and kept us informed of progress and necessary repairs and costs. More

by ARKVET01
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Recommend Dealer
Yes
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Aug 28, 2026

Team Volkswagen & Audi Northwest Indiana responded

Knowing you felt well-informed throughout your Audi Q7 service means a lot to our service department. Joe is pleased to have kept you updated on each necessary repair and its costs.

August 27, 2026

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Dealer did a good job of letting me know what needed to be done. Everyone was very polite. More

by BRUCE_LONG
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Recommend Dealer
Yes

Other Employees Tagged: Mac Cannon, Kayla Price, Blake McCarty, Dave Brown, Josh Janda

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Aug 27, 2026

Team Volkswagen & Audi Northwest Indiana responded

Honest communication and courteous service are at the heart of how our service department operates. We’re glad those qualities came through during the service on your Audi A4. Hearing that you felt well-informed and that our team treated you respectfully means a great deal to us.

August 27, 2026

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Very easy scheduling and the appointment went smoothly. I appreciate that there was no up-selling of unnecessary work. More

by cjdempsey
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Recommend Dealer
Yes
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Aug 27, 2026

Team Volkswagen & Audi Northwest Indiana responded

We’re glad scheduling was simple and your service appointment for your Audi Q8 went smoothly. Knowing our team could address your needs without suggesting extra work is rewarding.

August 27, 2026

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Josh is very friendly and professional kept me updated on the progress of the work being done. Really like the live video of work being done with explanation. More

by CASSANDRASHELBY15
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Blake McCarty, Josh Janda

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Aug 27, 2026

Team Volkswagen & Audi Northwest Indiana responded

Clear communication and detailed updates are at the heart of our service department. Hearing that Josh’s friendly professionalism and the live video walkthrough kept you informed means a lot to us. Thank you for entrusting us with the service on your Volkswagen Atlas Cross Sport.

August 25, 2026

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They were clear about the service required and allowed me to split it into two visits. More

by MP
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Aug 25, 2026

Team Volkswagen & Audi Northwest Indiana responded

Knowing you found our explanations clear means a lot to our service team. Our team is pleased we could arrange the service on your Audi Q5 across two visits.

August 23, 2026

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I have been doing business with this dealership for many years. I have always found them to be professional and courteous. More

by eric.yeutter
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Beard

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Aug 23, 2026

Team Volkswagen & Audi Northwest Indiana responded

After many years of trusting our service department, your continued loyalty means a great deal to us. We’re glad we could maintain the professional and courteous experience you expect during service on your Audi Q7.

August 21, 2026

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Employee Rating

I was pleased that Joe in Service kept my time restriction in mind and my car was completed on time, with friendly, reliable service! More

by DECHMOMOF4
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Recommend Dealer
Yes
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Aug 22, 2026

Team Volkswagen & Audi Northwest Indiana responded

Our service team is pleased Joe could honor your time restriction and complete your Audi Q5’s service on schedule. Knowing you found our team friendly and reliable means a lot to us.

August 21, 2026

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Employee Rating

Team VW & Audi provides comprehensive, knowledgeable, high-level auto care. Receiving a video of the needed repairs (pre and post) is very reassuring. Outstanding customer service was provided by Josh More

by chidelta3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mac Cannon, Ryan Roddy, Dave Wszolek, Dave Brown, Josh Janda , Ben, Courtney, Pam, Sharon, Adam, Craig Sternberg, Brian Sternberg, Zelisko

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Aug 21, 2026

Team Volkswagen & Audi Northwest Indiana responded

Hearing that the pre- and post-repair videos on your Volkswagen Atlas kept you reassured is rewarding. We’re pleased Josh and Dave could provide such thorough service and clear communication. Thank you for recommending our service department.

August 19, 2026

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Employee Rating

The staff was very kind and efficient. They completed my oil change in about 1.5hrs and washed my car afterwards (my fave part 10/10 thank you). I appreciate the inspection that was comple More

by AMRENFRO18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Blake McCarty, Dave Brown, Josh Janda

Print
Aug 19, 2026

Team Volkswagen & Audi Northwest Indiana responded

Knowing our team’s kindness and efficiency made your oil change and inspection feel seamless means a lot to us. We’re glad you loved the post-service wash on your Audi Q5 and appreciated the clear cost estimates.

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