Dave Carroll | Page 18

Great experience Mark Campati was so easy to work with. He made the experience really enjoyable. All the people we worked with were friendly. Would definitely recommen Mark Campati was so easy to work with. He made the experience really enjoyable. All the people we worked with were friendly. Would definitely recommend Mark And al the people we worked with More

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Best place in Fort Wayne By far the best dealership there so friendly and helpful. I bought my first car here but was skeptical because I didn't have much and I didn't want so By far the best dealership there so friendly and helpful. I bought my first car here but was skeptical because I didn't have much and I didn't want something that was going to break down,but they where able to find a car that met my expectations. I was wanting something bigger and yet again odaniel satisfied my car needs. I love my truck and when had any questions they where happy to answer them. I will forever be a lifetime customer. More

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Great service and professionalism founf in Mark Campati Camp Everyone I came in contact was exceptionally helpful and professional. Mark Campati made a tough day (had to replace my totaled car) into a great day Everyone I came in contact was exceptionally helpful and professional. Mark Campati made a tough day (had to replace my totaled car) into a great day. I definitely made a trade up without spending more than I budgeted on my 2014 Ford Fusion. Thx Brother! And Andrea Laux was great walking me through the financing and getting me a better loan than I could get from my bank. More

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Polite & Persistent I bought a Grand Cherokee for my wife last year, and turned back to O'Daniel for my daughter's first car- an '05 Grand Cherokee. It took two months an I bought a Grand Cherokee for my wife last year, and turned back to O'Daniel for my daughter's first car- an '05 Grand Cherokee. It took two months and we looked at a lot of places. My salesman, Jeff kept me updated whenever interesting cars showed up in inventory. I appreciated the "no pressure" approach. More

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Long-time customer My wife and I have purchased five cars from this dealership. The sales personnel understood our needs and found a vehicle that satisfied those needs. My wife and I have purchased five cars from this dealership. The sales personnel understood our needs and found a vehicle that satisfied those needs. More

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GREAT EXPERIENCE! Mark is a great person to work with when it comes time to purchase a new vehicle! I came in not expecting to buy that day, I had a couple of months Mark is a great person to work with when it comes time to purchase a new vehicle! I came in not expecting to buy that day, I had a couple of months before I needed to purchase. Walked the lot for just about the perfect amount of time then as soon as I looked up to see if I could see anyone to help me, Mark was there. He asked what I was looking for in a vehicle and how much I was wanting to spend and in the blink of an eye we were looking at trucks! He nor did anyone push me toward any one particular vehicle or price. He let me make all of my own decisions. I didn't end up buying a truck that day but I was thinking over the weekend and I realized that Mark was the person I want to buy a car from and he just so happen to have what I wanted. I didn't need to look anywhere else no matter what the price was! Thanks again Mark! More

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Great Experience! My husband and I had a great buying experience at O'Daniel Chysler Dodge Jeep Ram. Mark Butler was AWESOME and helped us find the perfect vehicle in My husband and I had a great buying experience at O'Daniel Chysler Dodge Jeep Ram. Mark Butler was AWESOME and helped us find the perfect vehicle in our budget. We love our new Town and Country! Dave Carroll, the Used Sales Manager, was great too. Thanks for getting us taken care of Dave! More

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DRAW YOUR OWN CONCLUSIONS The salesman, Jeff Cearbaugh was wonderful! However, I could not believe that this dealership, or any dealership, for that matter still uses the anci The salesman, Jeff Cearbaugh was wonderful! However, I could not believe that this dealership, or any dealership, for that matter still uses the ancient technique of taking the customer's offer to someone-never-to-be-seen. How demeaning! What should have been a happy, exciting experience of purchasing a car, turned into being a never-with-an-end-in sight horrific experience, both times we went through that archaic negotiating experience. The salesman sent us photos of a great car they'd just received; he didn't give us the price. We stopped by to look at it, another salesman came to help us. We asked the price, which he looked up and relayed to us, then asked us whether we'd been dealing with anyone and turned us over to Jeff. During the first-shot at the price, we threw in our present vehicle to learn what the bottom line might be. When the paperwork was returned from (who we learned later was Dave Carroll), the base price of the car was marked up by $1,000 more than the "sticker" price we'd learned earlier. Furious, at that point, we told the salesman that the amount we would pay for the car was "X," and that this was all we would pay, final. Then, the never-to-be-seen character had the audacity to disregard the fact we had said it was our final and only offer and came back with a new price for the vehicle. We reiterated to the salesman that final meant final, he returned the paperwork, (remember, that each of these incidences took approximately 15-20 minutes (in that out-of-sight office) of our valuable time), to which the now infamous reviewer commented "You Win," how rude! He owed us an apology, not a note of sarcasm! The deal was done; it was cash. It should have been a simple thing of writing a check, getting the title,etc., and being on our way--not in your wildest. We were then taken to a locked room where we were subjected to another 1/2 hour-plus of pressure to buy their maintenance agreements--couldn't be the blanket "no" we immediately gave when the idea was presented, we had to listen and go through each phase; another demeaning moment in the annals of the ancient ritual of car buying. We understand there is paperwork which must be reviewed and signed, but when the customer assures you that they emphatically do not want any phase of their service agreement, that should be enough! We have to say that neither one of our negotiating experiences with this dealership was in any way enjoyable--the time which elapses while whoever is reviewing is much too long, if it is the customer you are trying to wear down, it didn't work, it just made us angry. Both times, we spent way, way too much time in each of the steps. We do love the car; we are thankful that Jeff sent us the heads up that it was available. Thank you, Jeff! He's a pawn in that awful game of car buying--has to be demeaning to him, too. More

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Incredible to say the least...what a phenomenal experience! Greg...allow me this, I am now and always have been a straight shooter so I will not only tell you when there may be (future tense) a problem but more Greg...allow me this, I am now and always have been a straight shooter so I will not only tell you when there may be (future tense) a problem but moreover I will also let you know when your team goes far and above to make our personal buying experience one of the very best we have "ever" had. I found this vehicle on line and had already made my mind up that we would be driving down to the Fort to take her for a test drive. We spoke to "Tex" whom I have to say is one the most sincere and honest young men I have met in this arena of car sales gurus. Yes sir this young man did his homework and knew every square inch of the vehicle from front to back, spent quality time with us making us feel as though we were already part of the O'Daniel family...what an impressive young man! When I mentioned (wearing one of my g'zillion Notre Dame shirts he immediately introduced me to another phenomenal asset to your team in Dave Carroll. What an awesome guy and for certain we had lots to talk about, both being ND fans and ties to the school beyond just being a fan. Then it was off to see the young lady in F & I and what a sweetheart she was explaining absolutely every detail of our financing and extended warranties which we did take advantage of by the way. Mr. Greg O' Daniel; All in all Greg I can say that you are in very good hands with this team of not only professional people but more than that my wife and I actually feel like were family, seriously! I can't say enough about our experience and I will certainly be one of your biggest supporters with any of my family and friends that may be in need of your services. We are a very close family ourselves and my wife and I are blessed to have five children and seven grand children...so I completely understand and appreciate the term family...thank you for having such a wonderful program, staff and a phenomenal selection to choose from. We are deeply moved by character of your staff and look forward to a long term relationship! More

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Pefect Service! I had been looking for a good used truck, Dave Carroll and Mark Campati found one that I am very happy with. The whole O'Daniel staff were very helpf I had been looking for a good used truck, Dave Carroll and Mark Campati found one that I am very happy with. The whole O'Daniel staff were very helpful with my purchase. Thank you Jim Till More

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