Dave Christopher | Page 21

Dave Christopher did a great job. He was understanding and made every effort to get things done so we didn't have to wait. I would come back due to his efforts and attitude and made every effort to get things done so we didn't have to wait. I would come back due to his efforts and attitude More

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I had a check light engine that kept coming on and off on my 2009 Ford Expedition. At the end of the service, my issue got taken care of through the warranty and my car got checked for other potential issue my 2009 Ford Expedition. At the end of the service, my issue got taken care of through the warranty and my car got checked for other potential issues. My rear brakes ended up being done and I was made aware of redeeming $25 via a current promotion going on. This is the pure definition of service and customer satisfaction at his best. Thank you Ford North Country. More

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I had an issue last fall that the dealer was not able to figure out. The vehicle was still under warranty at the time. The problem I was having previously still was an issue. I asked them to check into i figure out. The vehicle was still under warranty at the time. The problem I was having previously still was an issue. I asked them to check into it again when I brought in for an oil change. The service manager road with me and thought he knew what the problem was even before we left the lot. Though I was now beyond the original warranty the dealership covered it and I left a fully satisfied customer. They are making an extra effort to ensure customer satisfaction and that is what is needed when I determine whom I buy my next vehicle from. More

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Everyone I worked with was great. They supplied a 'loaner car' to me which enabled me to get back into my daily/nightly routine of getting to and from work, the kids to school, etc. They fixed the c 'loaner car' to me which enabled me to get back into my daily/nightly routine of getting to and from work, the kids to school, etc. They fixed the car, supplied me with 2 new tires (even priced matched as I found a cheaper price elsewhere) and explained to me in great detail what they did. I felt I was in good hands and I felt they were very honest as well, unlike some mechanics out there. An overall great experience and I will continue to drive out of my way to get here for my car maintenance needs. More

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From the moment you walk in the door, all North Country Ford employees welcome you and immediately assist you. They make you feel special and important and their customer service is incredible. Dave Chri Ford employees welcome you and immediately assist you. They make you feel special and important and their customer service is incredible. Dave Christopher helped me immensely and made sure that all my service needs for my vehicle were met with perfection. Incredible! More

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Dave worked with me to correct the problem AND he called to keep me informed of progress. He did exacty what I wanted AND he was concerned that I was happy with the work. I WILL BE BACK WHEN I NEED MORE W to keep me informed of progress. He did exacty what I wanted AND he was concerned that I was happy with the work. I WILL BE BACK WHEN I NEED MORE WORK DONE. More

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Very courteous and kept me in the loop along the way. Professional, kind and service oriented. I would recommend North Country Ford to my friends and family. Professional, kind and service oriented. I would recommend North Country Ford to my friends and family. More

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Dave was very helpful and knowledable on what needed to be done. He called me a couple of times with an update, etc. I appreciate this as I hate being left in the dark. Some parts were needed to be orde be done. He called me a couple of times with an update, etc. I appreciate this as I hate being left in the dark. Some parts were needed to be ordered and he stated that to check with him near the end of the month if I haven't gotten a call. He puts himself in the customer's shoes so to speak. I will be coming back as needed and will look to this dealership or other Luther dealership in the future. My last 3 vehicles are from Luther. Thank you, Henry Ottinger More

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part was installed that was over a month late. Received a call early this after noon part was installed in less than a hour thanks DAVE. call early this after noon part was installed in less than a hour thanks DAVE. More

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I go to North Country Ford in Coon Rapids, MN for all service on my car. I find their staff to be especially friendly and helpful. I spoke with Dave Christopher regarding service for my car, and he mad service on my car. I find their staff to be especially friendly and helpful. I spoke with Dave Christopher regarding service for my car, and he made recommendations about what service was needed, ranked the order in which they would recommend I have some routine maintainance done on my car, and never pushed to have it all done at once. Being a graduate student, funds are limited, so knowing what could wait to be done at a later time was really helpful in making my decision. I have never walked away from here feeling cheated, with questions, or not satisfied with the service I recieved. As long as I am living in the Twin Cities area, I will continue to use North Country Ford for my car maintainance needs. More

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