Dave Christopher | Page 20

I brought my Mercury Milan in to have a whine in one of the wheels checked. Dave actually figured out the problem in about 10 seconds. Cuffed tire. He had the bearings checked in that wheel (no problems the wheels checked. Dave actually figured out the problem in about 10 seconds. Cuffed tire. He had the bearings checked in that wheel (no problems found) and suggested the tires be rotated to prolong their life. Dave struck me as a friendly knowledgable person. More

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The staff was great. They made an extended effort to assure my satisfaction. I was in for recall service on my C-max and was very happy to see some of the fixes and additions to the display and GPS, su assure my satisfaction. I was in for recall service on my C-max and was very happy to see some of the fixes and additions to the display and GPS, such as the outdoor thermometer. More

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Dave took care of all issues I had. Was prompt and attentive to detail. Will use for all my future service work. Very happy with my visit. attentive to detail. Will use for all my future service work. Very happy with my visit. More

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I was recently forced off the road and narrowly avoided an accident. I hit a vertical curb straight on with my left front tire. The Service Writer Dave Christopher got my car in right away, and had it ch an accident. I hit a vertical curb straight on with my left front tire. The Service Writer Dave Christopher got my car in right away, and had it checked out. Dave called me a few hours later and reported what they found, and asked how I wanted to proceed. Luckily there was no real damage, but I decided to have it aligned at 53000 miles. They also found and repaired an annoying rattle which turned out to be my sway bar end links, and fixed two burned out bulbs at my request. The total bill (off warranty by the way,) was $326.00 My car was ready at the time promised, and drives as good as new again. I was not pressured with any "extra" service offers, and felt like my interests were foremost in their minds. Would I recommend North Country Ford to anyone looking for a Ford product? Yes I would. M. Klemz Blaine, MN More

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Fast and friendly service. Problem was resolved. Honored estended service plan. purchased vehlice at Noth Country Ford 2.5 years ago and have had all service/maintenance performed there and have bee Honored estended service plan. purchased vehlice at Noth Country Ford 2.5 years ago and have had all service/maintenance performed there and have been happy. I live 1 mile from another Ford dealership but drive extra becasue of satisfaction with North Country. More

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very polite, fast, treated me like a king. left me with a great feeling. work area was clean and the car was washed when i went to pick it up. great feeling. work area was clean and the car was washed when i went to pick it up. More

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Had to have some work done to my new focus. Every thing went smooth. They Dave gave me a rental and I was on my way. Picking it up went smooth as well. went smooth. They Dave gave me a rental and I was on my way. Picking it up went smooth as well. More

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Dave Christopher was extremely knowledgeable in that he was able to correct the transmission software issue. I really appreciate skilled employees such as Dave! Thanks, Steve Kokosh was able to correct the transmission software issue. I really appreciate skilled employees such as Dave! Thanks, Steve Kokosh More

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Everyone was very nice and helpful. The runner who gave me a ride to the shopping center while I waited was very courteous. The gentleman who picked me up was also very courteous. All around this was a me a ride to the shopping center while I waited was very courteous. The gentleman who picked me up was also very courteous. All around this was a very pleasant experience....even paying for it the lady was very sweet. Thank you. Customer service goes a long way keep up the good kind work. More

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After brining my car in for the 2nd time for the same reason it still isn't fixed the same day I got it back it acted up I've paid enough money into this and they still can't correct the problem I've bee reason it still isn't fixed the same day I got it back it acted up I've paid enough money into this and they still can't correct the problem I've been out a car for a total of 19 days not because of them working on it More

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