Dave Clark | Page 10

Shortly after purchasing my used certified 2019, F150 truck the engine started vibrating, cutting off and just having trouble with the engine. I took it in for repair under the warranty three times and w truck the engine started vibrating, cutting off and just having trouble with the engine. I took it in for repair under the warranty three times and was told nothing was wrong and that I was mistaken, no problems found. On the third visit the service manager talked down to me like a dog and told me I did not know what I was talking about. I use the truck for work, highway miles only and regular oil changes, so I suspect they knew my warranty was close to being over by the mileage count and then they could charge me to fix it. Shortly after the warranty expired the head broke off the valves and blew through the top of my piston (See pics). I contacted Ford they instructed me to contact the dealer, the dealer said contact Ford, so they are playing me as the monkey in the middle. I've tried contacting the General Manager through personal contacts but no results. So, I'm airing their dirty laundry for all to see. This cost me an extra $7, 222 and i should be made whole. Be on guard if you buy from this dealer. The sales team was great (Joey) and I originally went there as they claim to take good care of disabled Vetrans, but I guess that was wrong. More

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I found the service I received at Nicholas Ford to be excellent. The price of my vehicle was as advertised with no hidden fees. The staff particularly my salesman Chris Kawa was knowledgeable, friendly, excellent. The price of my vehicle was as advertised with no hidden fees. The staff particularly my salesman Chris Kawa was knowledgeable, friendly, and professional. I completed the sale of my vehicle in under two hours, start to finish. I am extremely happy with the vehicle and Nicholas Ford and would highly recommend them to anyone wishing to purchase a new or used for vehicle. More

by helblingm Verified Customer Verified Customer

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Great customer service in the sales department, excellent communications,very knowledgeable, Great response time,good rapport communications,very knowledgeable, Great response time,good rapport More

by SZANE Verified Customer Verified Customer

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We had such a great experience. Everyone was very friendly. Kim and Gary took great care of us and made the buying process so smooth and quick. Will definitely be coming back! Everyone was very friendly. Kim and Gary took great care of us and made the buying process so smooth and quick. Will definitely be coming back! More

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Kimberly Williams was great to work with. Kim is very knowledgeable and very helpful throughout the car buying process Kim is very knowledgeable and very helpful throughout the car buying process More

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Walking in Door Staff is very Welcoming & OFFERS to Help Customers Need. Salesman Very Knowledgeable This Helped Us Make The Right Decision On The Ford We Chose Customers Need. Salesman Very Knowledgeable This Helped Us Make The Right Decision On The Ford We Chose More

by Blackie Verified Customer Verified Customer

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Everyone was friendly, honest and professional. I was humbled when they honored me for my service to our country. I was humbled when they honored me for my service to our country. More

by JMLHUGHESVILLE Verified Customer Verified Customer

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The smartest thing this dealership did was hire Anna Cruz the most honest hard working sales person you could ever Trust when shopping for a new car or Truck. the most honest hard working sales person you could ever Trust when shopping for a new car or Truck. More

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Glad I found this good-dealer, family owned values. Treats you fairly with no junk fees and add-ons. Nick A was a great guy to work with. Treats you fairly with no junk fees and add-ons. Nick A was a great guy to work with. More

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I highly recommend doing business with Nick Nickolas Ford My sales woman Kim was a pleasure to work with and was very responsive to my request Sales process was quick and easy as I took delivery in a Ford My sales woman Kim was a pleasure to work with and was very responsive to my request Sales process was quick and easy as I took delivery in a short period of time If you’re considering going to a big City dealer, talk to the people here first More

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