Serra Chevrolet
Birmingham, AL
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887 Reviews of Serra Chevrolet
I have been watching this particular vehicle for a few months. The process was relatively easy. My salesman was very great and professional. The financing was surprisingly quick considering my credit. months. The process was relatively easy. My salesman was very great and professional. The financing was surprisingly quick considering my credit. More
First off. I paid the highest price in Kelly blue book for this truck. The on star doesn’t work and service department said cost 1400$. I just bought this t I paid the highest price in Kelly blue book for this truck. The on star doesn’t work and service department said cost 1400$. I just bought this truck. Also when I returned for oil change I want tire rotation When I got home and further inspection, the tires were not rotated because the brake dust on the front tires and none the back so still no rotation. I was there for an extremely long time when I asked the service man about my truck. He came back at first and said he could not find my truck overall for the cost of what I paid for this truck. I’ve been very disappointed and how I’ve been treated. More
Tia in the service department was great she was so sweet and she called me the next day to make sure everything was good. Great Customer Service 😊 and she called me the next day to make sure everything was good. Great Customer Service 😊 More
We were sold a used car that had a serious problem with it. We noticed after we got home that defender panel had not been replaced properly and was not properly lined up with the door panel indicating a po it. We noticed after we got home that defender panel had not been replaced properly and was not properly lined up with the door panel indicating a possible bent frame. We returned the car. The managers were rude and told me there was nothing wrong with the car. This upset me terribly. They threw a business card at me and told me to call a lawyer. I was upset and later asked for an apology and the manager told me that my feeling offended was my problem and he did not owe me an apology. They made us take a higher priced car in exchange for the defective car. The guy was obviously an under-socialized narcissist-abuser misogynist who was abusing me because he already had my money. More