The service advisor communicated regularly,
professionally, and in detail during the three hour wait. The work, as usual, was completed with the same professionalism and quality. All members
professionally, and in detail during the three hour wait. The work, as usual, was completed with the same professionalism and quality. All members of the Val Ward team were friendly and helpful.
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by SJTURNWALD
Verified Customer
Verified Customer
Service Price Transparency
Feb 20, 2024 -
Val Ward Cadillac Inc responded
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
David in the service department is excellent to work
with.
Always will go out of his way to talk care of me.
Monty Sinnamon
with.
Always will go out of his way to talk care of me.
Monty Sinnamon
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by MONTYSINNAMON
Verified Customer
Verified Customer
Service Price Transparency
Feb 19, 2024 -
Val Ward Cadillac Inc responded
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Dave McKinney is super customer service oriented.
He was able to set up an appointment for me on very short notice.
He was able to set up an appointment for me on very short notice.
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by GKINGSTON
Verified Customer
Verified Customer
Service Price Transparency
Feb 13, 2024 -
Val Ward Cadillac Inc responded
Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!
Excellent service from Dave at Val Ward Cadillac!
I don’t even have a Cadillac and bring my GMC here exclusively for service.
I don’t even have a Cadillac and bring my GMC here exclusively for service.
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by elarson272002
Verified Customer
Verified Customer
Service Price Transparency
Feb 13, 2024 -
Val Ward Cadillac Inc responded
We are so happy to read such a great review about Val Ward Cadillac, Inc.! Please don't hesitate to reach out if there's anything additional we can do for you.
Always feel confident and trust Val Ward to know exactly
what we need. Thank you
what we need. Thank you
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by MSJLAB
Verified Customer
Verified Customer
Service Price Transparency
Feb 06, 2024 -
Val Ward Cadillac Inc responded
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My service writer Dave McKinney was very helpful in
solving all my problems Very friendly dealership Thank you Richard Olles
solving all my problems Very friendly dealership Thank you Richard Olles
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by ghgrao
Verified Customer
Verified Customer
Service Price Transparency
Jan 29, 2024 -
Val Ward Cadillac Inc responded
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I’m Pleased with everything the service, roadside
service, Dealership, Brian for keeping me informed & the delivery of my car.
service, Dealership, Brian for keeping me informed & the delivery of my car.
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by maryannkonrad
Verified Customer
Verified Customer
Service Price Transparency
Jan 21, 2024 -
Val Ward Cadillac Inc responded
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
The service department at Val Ward has always been
excellent. Get you in, get you out, keep you informed as to progress.
excellent. Get you in, get you out, keep you informed as to progress.
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by renesuarez
Verified Customer
Verified Customer
Service Price Transparency
Jan 21, 2024 -
Val Ward Cadillac Inc responded
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
We were very pleased with ourselvesman who sold us.
The car and the service center is very good at val ward
The car and the service center is very good at val ward
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by DBULL1025
Verified Customer
Verified Customer
Jan 16, 2024 -
Val Ward Cadillac Inc responded
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
ALWAYS great service with kindness,j promptness, and with
transparency! Appreciate the update.Customer 20+years!
transparency! Appreciate the update.Customer 20+years!
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by FREDMB
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jamie Martin
Jan 13, 2024 -
Val Ward Cadillac Inc responded
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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7 yrs, 8 mos
Francis Tuttle Vo-Tech graduate ASE Certified 
