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Dave McKinney
Dave McKinney at Val Ward Cadillac Inc

Dave McKinney

Service Advisor

Val Ward Cadillac Inc

12626 S Tamiami Trl
Fort Myers, FL 33907

4.9
30 Reviews
4.9

30 Reviews

Write a Review

Dealership Experience

5 yrs, 2 mos

Industry Experience

39 yrs, 3 mos

Specialties & Trainings

Francis Tuttle Vo-Tech graduate ASE Certified

30 Reviews of Dave McKinney

April 22, 2024

Dealership Rating
Employee Rating

We got an appointment in good time and repair was done quickly and on time More

by seafox97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Crusel

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Apr 25, 2024

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 20, 2024

Dealership Rating
Employee Rating

Always professional and prompt service with Dave M. A pleasure every year to service our Escalade. Thank you! More

by WATERWOLF2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 23, 2024

Val Ward Cadillac Inc responded

Thank you for choosing Val Ward Cadillac, Inc. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

April 20, 2024

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Employee Rating

Excellent have always been more than happy with cars and SUVs that I bought and also with service department More

by david.cameron62
Recommend Dealer
Yes
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Apr 23, 2024

Val Ward Cadillac Inc responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 20, 2024

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Employee Rating

Prompt efficient service with a smile! My car was ready and clean within the time limit they said. More

by lmjeanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Martin

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Apr 23, 2024

Val Ward Cadillac Inc responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!

April 20, 2024

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Employee Rating

Dave as always was very professional and courteous. Service was prompt and timely. Love getting back a clean car too. More

by joebor6794
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 23, 2024

Val Ward Cadillac Inc responded

Thank you so much for your positive comments about Val Ward Cadillac, Inc.! We sincerely value your business and look forward to your next visit!

April 16, 2024

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Employee Rating

Excellent, cordial, trustworthy, dependable, good lines of communication. Work completed as promised. Definately would return as needed More

by long-time customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collision - Rich Noren, 5 stars

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Apr 19, 2024

Val Ward Cadillac Inc responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

April 15, 2024

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Employee Rating

Great service. Keeps the customer informed as to service status. Nice waiting areas. Friendly people More

by burkejoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 19, 2024

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2024

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Employee Rating

First time at any dealer that my car wasn’t washed after service expect more from a Cadillac dealer More

by GREGCAROLYNHEDIN
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Workmanship
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Recommend Dealer
Yes
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Apr 19, 2024

Val Ward Cadillac Inc responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (239) 939-2212 to discuss your concerns, as your satisfaction is of utmost importance to us.

April 15, 2024

Dealership Rating
Employee Rating

Great service department with superb customer service and excellent communication with the customer. Service Representative Dave McKinley is truly customer centerer. Dave is very knowledgeable and will help More

by JOHN@FIRSTHORIZONCONSULTING.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Gedra, Julio Martinez, Jane Flesch

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Apr 19, 2024

Val Ward Cadillac Inc responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 14, 2024

Dealership Rating
Employee Rating

Dave handled our problem perfectly. The service was great and speedy. Thanks a bunch! Your location is perfect for us. More

by maryanntony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Apr 16, 2024

Val Ward Cadillac Inc responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

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