Dave Miller

I had a wonderful experience, top to bottom, with everyone I interacted with at DarCars Lexus, and a special shoutout to my salesman, James Palmer. I was an out-of-state purchase, and he arranged for everyone I interacted with at DarCars Lexus, and a special shoutout to my salesman, James Palmer. I was an out-of-state purchase, and he arranged for pick up from the airport. Then, once I arrived at the dealership, he was incredibly professional in allowing me time to look over the car and answering all the questions I had before I made a purchase. He also made sure to let me experience the cookouts at their dealership and ensure we were all taken care of, as Luis gave us a goodie bag before we had a long drive home. I can’t say enough about this dealership and its staff. This isn’t your ordinary dealership; they are intentional with their customers and go above and beyond to create a relationship rather than just a transaction. When I’m in the market for my next car, James at Lexus will be my first call. More

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James was integral in the entire process of my car shopping experience. He went above and beyond to ensure it was a success, and a xxxx of a success it was! It is my pleasure to recommend James whene shopping experience. He went above and beyond to ensure it was a success, and a xxxx of a success it was! It is my pleasure to recommend James whenever you are car shopping. More

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The staff at DARCARS Lexi’s of Greenwich were excellent; Dan Miller, Felix Enrik and Brooke were knowledgeable, professional and courteous. I was very comfortable with all my interactions with the staf Dan Miller, Felix Enrik and Brooke were knowledgeable, professional and courteous. I was very comfortable with all my interactions with the staff. They worked with me to make sure I was happy with the right car. More

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Both Brooke and Felix were very knowledgeable and able answer all my questions and concerns. With their support I moved from wanting to purchase a 2022 RX350 to a 2023 . I’m very happy happy with my ch answer all my questions and concerns. With their support I moved from wanting to purchase a 2022 RX350 to a 2023 . I’m very happy happy with my choice. Exceptional service and professionalism🥰 More

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I have been waiting for a reimbursement check for over nine (9) months. Dave Miller is unresponsive to over 25 emails and telephone calls nine (9) months. Dave Miller is unresponsive to over 25 emails and telephone calls More

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Very good service. Dave in the pre-owned division was very helpful and courteous through the whole process. Dave in the pre-owned division was very helpful and courteous through the whole process. More

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James was a great help. Very thorough and friendly. I look forward to working with him again. Very thorough and friendly. I look forward to working with him again. More

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Incredible Service and Outstanding Dedication! First and most importantly, my recent experience at DARCARS Lexus of Greenwich was nothing short of an amazing miracle in process. I have purchase First and most importantly, my recent experience at DARCARS Lexus of Greenwich was nothing short of an amazing miracle in process. I have purchased many cars throughout my lifetime, and this experience was by far the best. Typically, I approach car purchases with reluctance or even apprehension—it’s on my list of least favorite things to do. This time was completely different. From the moment I arrived, I felt valued as a person, not just another sale. The team’s attention to detail and care showed me that their priority was ensuring I drove away with the car that was perfect for me. A huge thank-you to Brooke Jessup-Labonte, who showed incredible patience and commitment throughout the process. When I decided to sell my old car through CarMax, Brooke took it upon himself to help me every step of the way—even driving my car through heavy traffic and staying until all the details were finalized. His kindness and problem-solving made what could have been a stressful day smooth and hassle-free. The entire team, including Dave Miller (Manager), Andreas Tsirikos (GM), and Michael Tuzzio (Manager), worked seamlessly together to make the experience not only easy but enjoyable. They are clearly focused on delivering the kind of service that matches Lexus's reputation for quality and innovation. Lexus is known for its commitment to excellence—whether in their cars or their customer experience—and DARCARS Lexus of Greenwich truly lives up to that standard. If you're in the market for a vehicle, I can’t recommend them enough. They don’t just sell cars—they make sure you leave feeling confident and valued. I know exactly where I’ll buy my next car: DARCARS Lexus of Greenwich. More

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James was excellent to work with and made the process extremely efficient. I came all the way from New Jersey and we negotiated the price and everything through the phone and I basically came in to sign extremely efficient. I came all the way from New Jersey and we negotiated the price and everything through the phone and I basically came in to sign the paperwork. James was Extremely professional and I will surely be referring other folks from. Ew Jersey to him. More

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What started out as a great experience, went terribly sour as time went on. The dealership was responsive in getting all of my questions answered in a timely fashion until after they made the sale, which sour as time went on. The dealership was responsive in getting all of my questions answered in a timely fashion until after they made the sale, which is where they dropped the ball. During the process, I was faced with a lot of back and forth frustrations and kurt interactions from the manager, Dave Miller, prior to James stepping in and helping (whom started out well). However, after the sale, the dealership (James included) completely delayed (by 21 days) submitting the paperwork needed to register my car and receive my title. Ultimately, lapsing my temporary plates, and refusing to do the legwork to get new ones reinstated. To add insult to injury, spreading inaccurate information regarding the DMV for my state needing additional insurance information (which the DMV confirmed was false). Til this date, they have yet to send the necessary paperwork needed to register my car, nor returned the fees they’ve collected to process the subsequent paperwork (that they never processed). They have purposely ignored phone calls and emails requesting documentation. This process shouldn’t be much of a headache. Unfortunately, the attorney general is now involved in the process due to their lack of diligence and slackness. If you’re content with getting gaslit, ignored, and penny pinched for services you won’t receive, this is the place for you! I see why you’re pressured to submit a review before leaving with your new vehicle. More

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