Service was quick and thorough, I messed up on the time,
but they took it in stride. The only problem is that they misspelled my first name.
but they took it in stride. The only problem is that they misspelled my first name.
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by MILLERJULIE554
Verified Customer
Verified Customer
Jul 31, 2022 -
Fort Wayne Nissan responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
Excellent service,was in and out in very good time
frame,very good customer service,everyone was super nice 😊
frame,very good customer service,everyone was super nice 😊
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by KIRK_POLLOCK
Verified Customer
Verified Customer
Jul 27, 2022 -
Fort Wayne Nissan responded
Thank you for taking the time to leave us a great review. We appreciate your business, Kirk. Our team looks forward to serving you again soon.
Parts are over priced and lack of focus.
Customer service is great. There is lack of communication
Customer service is great. There is lack of communication
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by Mreggie1529
Verified Customer
Verified Customer
Jul 30, 2022 -
Fort Wayne Nissan responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Jul 30, 2022 -
Fort Wayne Nissan responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Waiting for an answer on a part I need to fix my air bag
I don’t fell comfortable paying for a service before it is done. Kimberly. (I am only mentioning her because I had to to send the message. She did no
I don’t fell comfortable paying for a service before it is done. Kimberly. (I am only mentioning her because I had to to send the message. She did nothing wrong)
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by COOLBREEZ91101
Verified Customer
Verified Customer
Jul 19, 2022 -
Fort Wayne Nissan responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Jul 22, 2022 -
Fort Wayne Nissan responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Service was great, value for what I paid was exorbitant.
Although I trust the dealership to do the right thing.
Although I trust the dealership to do the right thing.
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by LBOWSHER
Verified Customer
Verified Customer
Jul 12, 2022 -
Fort Wayne Nissan responded
Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Fort Wayne Nissan. Please don't hesitate to reach out if you need anything else.
Scheduled an appointment, had to reschedule at the last
min and service accommodated a time for me quickly that sane day. Issuevwas resolved and communicated to me very well on the problem and solution.
min and service accommodated a time for me quickly that sane day. Issuevwas resolved and communicated to me very well on the problem and solution. Fast and great service across the board.
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by SWILLIAMS812
Verified Customer
Verified Customer
Jun 30, 2022 -
Fort Wayne Nissan responded
Thank you for taking the time to give us this feedback! We are very happy that you had an outstanding experience with us at Fort Wayne Nissan/Infiniti. If there is anything we can do to help you in the future, please feel free to reach out or stop by! Have a wonderful day!
Sincerely,
Fort Wayne Nissan/Infiniti
This dealership is always quick and efficient, yet
thorough! They make the process painless and enjoyable.
thorough! They make the process painless and enjoyable.
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by cjones4015
Verified Customer
Verified Customer
Jun 21, 2022 -
Fort Wayne Nissan responded
Thank you for taking the time to share your thoughts on working with Dave and our team. We're glad to hear we delivered such a great experience!
Great friendly service.
Even though they were extremely busy they still took great care of my vehicle.
Even though they were extremely busy they still took great care of my vehicle.
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by laurat465
Verified Customer
Verified Customer
Jun 20, 2022 -
Fort Wayne Nissan responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fort Wayne Nissan!
Service waas great.
It took a bit longer than I had originally been told, but I overheard someone say that they only had one Nissan tech in on my day of service, so a l
It took a bit longer than I had originally been told, but I overheard someone say that they only had one Nissan tech in on my day of service, so a longer length of time for my service made sense. Overall, no complaints for a job well done.
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by ES595TS
Verified Customer
Verified Customer
Other Employees Tagged:
Keaton
Jun 16, 2022 -
Fort Wayne Nissan responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Please give Herbie a raise and promotion!
! Always exceeds expectations!! I will only work with him!!
! Always exceeds expectations!! I will only work with him!!
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by cassidy.21
Verified Customer
Verified Customer
Jun 13, 2022 -
Fort Wayne Nissan responded
Thank you for choosing Fort Wayne Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!