Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Dave Penny
Dave Penny at Smith Motor Sales of Haverhill Inc
Refer Me

Dave Penny

Service Advisor

Smith Motor Sales of Haverhill Inc

420 River St
Haverhill, MA 01832

Contact Me
4.9
609 Reviews
4.9

609 Reviews

Write a Review

609 Reviews of Dave Penny

April 09, 2024

Dealership Rating
Employee Rating

Excellent customer service. I bought my car there and I have my car serviced there too More

by DMUNGAI123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brockton Payette, Matt Harris, Charles Chadder, Tom Silva

Helpful
Report | Print
Apr 10, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

March 20, 2024

Dealership Rating
Employee Rating

Excelente customer service waiting area is very comfortable and snacks are available also very clean More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Tedeschi

Helpful
Report | Print
Mar 21, 2024

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

February 28, 2024

Dealership Rating
Employee Rating

Smith Motor Sales of Haverhill was very professional and accommodating to service my E350 Mercedes. I will return if/when needed. More

by pretzlog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Tedeschi, Nicholas Klinger

Helpful
Report | Print
Feb 28, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 18, 2024

Dealership Rating
Employee Rating

Very good customer service experience in the industry for mercedes and business management services for customer More

by ALMONOR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Tedeschi, Nicholas Klinger

Helpful
Report | Print
Jan 18, 2024

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. Craig and our team appreciate your business and hope to see you again soon!

January 17, 2024

Dealership Rating
Employee Rating

Service department is always polite,helpful,thorough and respectful. Great bunch of people Good to work with More

by MEEZYK
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Craig Tedeschi, Nicholas Klinger

Helpful
Report | Print
Jan 18, 2024

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 01, 2024

Dealership Rating
Employee Rating

All Around the Best! I consider “Smith Motors”… more like Family, than a place of Business! Yeah! I’ve been with “Mercedes Smith Motors” since 1979. More

by LEETELES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Tedeschi, Nicholas Klinger

Helpful
Report | Print
Jan 02, 2024

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

December 14, 2023

Dealership Rating
Employee Rating

I feel the customer service is very good. Always friendly, respectful, polite. Only thing I’m didn’t give it five stars for because one time I drop off my car there and I believe I got a dent More

by RACHIDAJOUBEIR1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Klinger, Roger Waugh , Roger sales rep.

Helpful
Report | Print
Dec 14, 2023

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 02, 2023

Dealership Rating
Employee Rating

Good communication They did a nice job getting our car in quickly and keeping us informed as to its status More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Tedeschi, Nicholas Klinger , Matt

Helpful
Report | Print
Dec 03, 2023

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Ed, and we look forward to working with you again.

November 30, 2023

Dealership Rating
Employee Rating

Very professional relaxed atomosphere. Very clean and staff was exceptional Craig Nick Joseph very helpful and courteous More

by FRANKPALL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Tedeschi, Nicholas Klinger , Joseph Clohisy is a class act.

Helpful
Report | Print
Dec 01, 2023

Smith Motor Sales of Haverhill Inc responded

Frank, it's great to hear that Craig and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

November 29, 2023

Dealership Rating
Employee Rating

The customer service I received was outstanding. From the beginning to the repair being completed, they were professional & transparent about what needed to be done. It was a complicated repair & th More

by JANAEXOOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Tedeschi, Nicholas Klinger

Helpful
Report | Print
Nov 30, 2023

Smith Motor Sales of Haverhill Inc responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

1
2
...
61

Dealership Inventory (212 Vehicles)

new 2023 Mercedes-Benz C-Class car, priced at $45,627
2023 Mercedes-Benz C-Class
new
Black exterior
Automatic
All-wheel Drive
$45,627
View Details
new 2023 Mercedes-Benz GLA 250 car, priced at $44,296
2023 Mercedes-Benz GLA 250
new
Denim Blue exterior
Unknown
All-wheel Drive
$44,296
View Details
new 2023 Mercedes-Benz GLB 250 car, priced at $44,875
2023 Mercedes-Benz GLB 250
new
Black exterior
Unknown
All-wheel Drive
$44,875
View Details
new 2024 Mercedes-Benz C-Class car, priced at $54,468
2024 Mercedes-Benz C-Class
new
Black exterior
Automatic
All-wheel Drive
$54,468
View Details
used 2023 Mercedes-Benz GLB 250 car, priced at $43,722
2023 Mercedes-Benz GLB 250
used
Night Black exterior
Unknown
All-wheel Drive
$43,722
View Details
new 2023 Mercedes-Benz GLC 300 car, priced at $55,368
2023 Mercedes-Benz GLC 300
new
Gray Metallic exterior
Automatic
All-wheel Drive
$55,368
View Details
View All Inventory