Dave Pilch | Page 5

Unorganized. Expensive. Not friendly . Will be looking for alternate options. Far from my house too. Expensive. Not friendly . Will be looking for alternate options. Far from my house too. More

by lauraharryman Verified Customer Verified Customer

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I did this once already and gave a very good report of what I thought the service was people were very nice service of the car did not take that long what I thought the service was people were very nice service of the car did not take that long More

by VILLALBAMARTINEZJ429 Verified Customer Verified Customer

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They were efficient and finished within the time expected. I was so pleased to see my car had been washed without my requesting it! expected. I was so pleased to see my car had been washed without my requesting it! More

by Linda Verified Customer Verified Customer

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Hanlees in Davis consistently gives the best automobile customer service I've ever encountered. Very happy with them! customer service I've ever encountered. Very happy with them! More

by Anita Verified Customer Verified Customer

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My 2003 Cummins Ram seized the AC pump, and burned through the serpentine belt, at about 150,000 miles. I had it towed to Hanlees Davis because I expected them to honor the warranty due to repeated fa through the serpentine belt, at about 150,000 miles. I had it towed to Hanlees Davis because I expected them to honor the warranty due to repeated failed attempts by dealers, under warranty, to find the leak in the system that eventually caused the AC pump to seize. Now, $2400 later ($225/hr labor!), they have replaced the pump and belt, replaced the accumulator and condenser pipe, flushed and refilled twice. I asked to have the left rear parking brake adjuster adjusted (because Chrysler chose to use the same backing plate on both sides so the left side requires specialist tool to access). I had no idea it would cost me $110 to accomplish this five minute job. The service writer, Ramone, made a half assed attempt to get corporate to find the paperwork showing that the Fargo S.D. dealership, (where the consistent leak was first diagnosed, but not repaired, during warranty) had kicked the can down the road, as had Chuck Swift Chrysler/Plymouth here in Davis. Corporate has chosen to stick me with the bill, thus failing to honor their warranty failure to solve the problem during warranty period, and periodic failures since. So corporate is partially to blame for my disgust. So is Ramone, who originally told me I was in for a $29.95 belt replace, which turned in to a $2400 job. I talked with Cliff, the mechanic who worked on my truck, and found him to be pretty straight. He realized that I have done significant wrenching and took the time to explain things to me. Ramone, on the other hand even tried to bill me for hood lifters which I had not requested, to the tune of $227. I had that parts fee removed from the bill. I figure he added on those parts, hoping I would not notice, when I expressed my outrage at Hanlees' ridiculous labor rates. He knew I would never be returning. What he didn't know is that I am a very vocal consumer and a long time resident of Davis. I will be sure to tell anyone who will listen not to do business with Hanlees. More

by ROGERBOCKRATH Verified Customer Verified Customer

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It’s the worst service I’ve had, they are liars and 😡 super bad service super bad service More

by Gabriel Verified Customer Verified Customer

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There were very kind and helpful with me and was willing to work the price. There was a little complication between TrueCar pricing and their actual pricing so I will double check on that, but otherwise, my to work the price. There was a little complication between TrueCar pricing and their actual pricing so I will double check on that, but otherwise, my experience there was great. More

by Jose Mendez Verified Customer Verified Customer

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Extremely friendly and helpful. The car buying process was free from tension and negotiation histrionics. Everyone was extremely gracious and cordial. On of the most pleasant tran The car buying process was free from tension and negotiation histrionics. Everyone was extremely gracious and cordial. On of the most pleasant transaction processI’ve have experienced in a long time. You have a superb team at this location. More

by jnoon7 Verified Customer Verified Customer

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No opinion of the service center ive never used them before but they lack in other areas before but they lack in other areas More

by DAVYGSPORT Verified Customer Verified Customer

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