Dave Reali | Page 25

Horrible customer service Im currently in my third lease with destination Kia and I can't wait for it to end. I decided to go from the optima to the sorento because of my grow Im currently in my third lease with destination Kia and I can't wait for it to end. I decided to go from the optima to the sorento because of my growing family. I was assured that three children in car seats would fit in the back seat and I would not require the third row. They don't fit. I've contacted the dealership to work something out to get into another sorento with the third row and I've gotten no where. The general sales manager (Dave) was supposed to be looking into things for me and I haven't heard a word in two months. I'm beyond frustrated and still taking two vehicles to all family outings. I thought they would be willing to help out since I've been leasing with them for years but at this point l've been treated as a nuisance. I don't recommend this dealership if you want to be treated with respect. This lease can't end soon enough. More

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Amazing Experience I want to say that I had an amazing experience with Dave Reali, Mark Lewtschenko, and Aaron. I would definately recommend them to any one looking to b I want to say that I had an amazing experience with Dave Reali, Mark Lewtschenko, and Aaron. I would definately recommend them to any one looking to buy a car. More

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2nd Lease Kia's Pull Ahead Lease Program was an effective way to terminate one lease and move into another. Overall the service was excellent with the sales tea Kia's Pull Ahead Lease Program was an effective way to terminate one lease and move into another. Overall the service was excellent with the sales team staying after hours on our initial visit. Destination Kia certainly lived up to being an award winning dealership. However there is always room for improvement. On the day we picked up the new vehicle we at one point waited for 45 minutes with very little interaction. Also as mentioned in a previous review I too was blindsided by the finance manager's explanation of the service contracts which altered the monthly lease payment. I would have expected the sales team to have prepped me for that conversation. On the whole a quality car leasing experience. More

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Buying a car He showed me the wrong car price. Try to call the expensive price although the car is basic options. So bad experience!!!!! I cannot believe any deale He showed me the wrong car price. Try to call the expensive price although the car is basic options. So bad experience!!!!! I cannot believe any dealer at all at Kia. More

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EXCELLENT SERVICE, SO QUICK AND EASY! WE WORKED WITH PETE KARIAN, HE MADE THE ENTIRE PROCESS SO EASY AND PAINLESS. WE DIDN'T SPEND HOURS WAITING AROUND FOR PAPERWORK, HE DID EVERYTHING! P WE WORKED WITH PETE KARIAN, HE MADE THE ENTIRE PROCESS SO EASY AND PAINLESS. WE DIDN'T SPEND HOURS WAITING AROUND FOR PAPERWORK, HE DID EVERYTHING! PETE MADE PICKING UP THE CAR A BREEZE. I HIGHLY RECOMMEND DESTINATION KIA! OUTSTAND STAFF! I COULDN'T BE HAPPIER! More

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They go the extra mile There was a problem getting the car I wanted in the timeframe I'd asked for. It didn't arrive on time from another dealer out of state. (Granted it wa There was a problem getting the car I wanted in the timeframe I'd asked for. It didn't arrive on time from another dealer out of state. (Granted it was Christmas time and snowing and I was very demanding) Destination Kia seemed as bummed out as I was and refused to let me drive away unhappy. They paid my first car payment, added a cargo mat and a free remote starter installation and threw in a $50 prepaid credit card and a 40 inch flat screen TV. My first oil change will also be free of charge. I dealt with Shawn Morgenstern in sales. Super nice, patient guy. Let me test drive and walked around letting me check out cars in a snow storm. I had a specific car in mind and I had a trade in. Destination Kia is the ONLY dealer that would give me an estimated price over the phone. Every other dealer said you have to come in-I have to see the trade. Sean said "if your trade is worth this much then I could put you here... and If your trade is worth that much I could put you there", etc. So at least I had an idea about price BEFORE going to the dealership. I got the Kia Sorrento with the convenience package and I'm loving it. More

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professional , respectful sales people nad management In my experience and I have purchased over 35 new vehicles. This dealership is on to a new way of dealing with people . Other dealerships don't consid In my experience and I have purchased over 35 new vehicles. This dealership is on to a new way of dealing with people . Other dealerships don't consider the circumstances each buyer has to deal with and repeat customers is what a dealership should strive for. No high pressure HERE just good common sense that 's how to deal with people and succeed. love my sorento! More

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second car bought from you This is the second car I've bought from destination. I'm very happy with the sales and service provided by this dealership. I think there prices are g This is the second car I've bought from destination. I'm very happy with the sales and service provided by this dealership. I think there prices are great and the people good to work with. I look forward to buying many more vehicles from them! More

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Great place to do buisness with! Great people, great cars, overall an awesome experience!! My salesman Chris was amazing made me feel like home!! Such a welcoming experience! Would de Great people, great cars, overall an awesome experience!! My salesman Chris was amazing made me feel like home!! Such a welcoming experience! Would definitely do business with again! More

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A Wonderful Experience I had a really great experience at Destination Kia because my salesperson, Chris Bucher, was exceptional in his knowledge of the car as well as being I had a really great experience at Destination Kia because my salesperson, Chris Bucher, was exceptional in his knowledge of the car as well as being a kind, and considerate person. More

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