Shaun Collins

I specifically requested to look at 2 vehicles listed on the internet. The salesman needed to clear the ice from them (not an issue, the weather the day before was atrocious). 15 minutes later, he came back the internet. The salesman needed to clear the ice from them (not an issue, the weather the day before was atrocious). 15 minutes later, he came back with the news that 1 of the vehicles could not be seen "because it had a transmission problem" THEN WHY WAS IT LISTED?! The 2nd vehicle was lovely, but $3000 more... again, I knew that going in. Once we started talking money Frank would disappear for 15-20 minutes at a time to "get the numbers", the first of which was an insult at best. When I told him the wholesale value of my trade, he then disappeared again for over 20 minutes and came back with a slightly better offer. We told him "NO" and were getting ready to leave. He then disappeared, again, for another 15+ minutes, this time coming back with his manager. When we got up to leave again, the manager finally made an offer that was within reason. That whole process took 2.5 hours...for a vehicle we were going to pay cash for! When we asked when the car would be ready, we were told "a couple of days". Two days later Frank called to tell us that there was a problem "removing the lien from the vehicle" and that it should be cleared up in 3 more days. In other words, they attempted to sell us a car for which they did not hold clear title! In Frank's defense, he was not told by management either. At point I looked for a different vehicle and cancelled the purchase. I will NEVER go back to Destination Kia. More

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Destination KIA Lease Process: Epic Fail and Poor Customer Service and Communication Skills for longtime KIA customer Customer Service and Communication Skills for longtime KIA customer More

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This is the best place for service and to buy a car. Alex is the best Alex is the best More

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Everyone was pleasant n professional. Process was easy. Alex made the process of buying the car I wanted easy, even though it took time to get the exact model I wanted due to supply chain Process was easy. Alex made the process of buying the car I wanted easy, even though it took time to get the exact model I wanted due to supply chain issues. More

by jmpennypacker@gmail.com Verified Customer Verified Customer

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Outstanding service. Alex was exceptional, fast and friendly service. Would totally recommend Alex and Destination Kia for all service needs Alex was exceptional, fast and friendly service. Would totally recommend Alex and Destination Kia for all service needs More

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Just picked up my 2023 K5. This is my 4th Kia and Dillon Wagner has been my go to guy. He goes above and beyond to ensure the process is seamless. I've been purchasing vehicl This is my 4th Kia and Dillon Wagner has been my go to guy. He goes above and beyond to ensure the process is seamless. I've been purchasing vehicles for years and Dillon is by far the best salesman I've had the pleasure of working with. He's a gentleman and truly cares about the customer he's working with to help provide them the best overall service. He gets to know you so he can make sure you choose the vehicle that fits your budget and lifestyle. Purchasing a vehicle can be stressful and time consuming but not with Dylan. He takes all the work out of it and makes it a pleasant experience. A few years ago, I was unable to go to the store to sign some papers, no problem, Dylan stopped by my home at the end of his long work day so I could sign the papers. He's very accommodating. More

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Extremely helpful/knowledgeable sales consultant in Brandon King who made the entire process as simple as possible. Brandon King who made the entire process as simple as possible. More

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The most honest and professional car dealership,I’ve ever dealt with. It was a pleasure dealt with. It was a pleasure More

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Service is very nice to deal with and Michael has been great to me. Very professional! great to me. Very professional! More

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Worked with Amy for my lease end in September and could not have had a better experience. She happened to greet me as I arrived and took the time and care in helping me with my new 2023 Forte purchase. 10/ not have had a better experience. She happened to greet me as I arrived and took the time and care in helping me with my new 2023 Forte purchase. 10/10 would recommend Destination Kia and working with Amy. More

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