Dave Roberts
Dave Roberts at Porsche Louisville

Dave Roberts

Service Advisor

Porsche Louisville

4720 Bowling Blvd
Louisville, KY 40207

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5.0
21 Reviews
5.0

21 Reviews

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21 Reviews of Dave Roberts

December 24, 2025

Dealership Rating
Employee Rating

Very good personnel and service. Very good personnel and service. Very good personnel and service More

by GLYNHUMPHREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 22, 2025

Dealership Rating
Employee Rating

I purchased a 997 that needed some repairs. They were extremely helpful and knowledgeable about what needed to be done now versus later. Would recommend them highly More

by DOCPROCMD
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 23, 2025

Porsche Louisville responded

Thanks so much for the 5-star review! We trust your service advisor provided you with all the information you need to make informed decisions about your vehicle's care. If there is anything else we may ever help you with, please give us a call. We'd be happy to assist you. Best Regards, John Casco General Manager

December 21, 2025

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Employee Rating

Customer Service & Professionalism. Love the new changes the new owners have put into the dealership as well! More

by NKHODAPARAST
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 22, 2025

Porsche Louisville responded

Thank you so much for taking the time to leave this excellent review. We really appreciate your support and help in sharing the word about us. We’re so happy to have you as part of our Germain family. Best Regards, John Casco General Manager

December 21, 2025

Dealership Rating
Employee Rating

Gavin Pigman is a true class act and an MVP of the Porsche Bluegrass service team. His attention to detail, pragmatic approach, and exceptional communication skills are the key reasons I consistently More

by JUDE LOEW
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gavin Pigman, Natalie Solares

Dec 22, 2025

Porsche Louisville responded

Jude, Thank you so much for sharing your experience with Gavin and our Service Department. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every single experience to be “five stars”! We appreciate you, your business and the positive feedback. All the best! Best Regards, John Casco General Manager

December 18, 2025

Dealership Rating
Employee Rating

Porsche Louisville always does an excellent job whenever I bring my cars in for service. The reason behind my rating is Gavin. Gavin’s knowledge is second to none and his integrity is front and center. More

by john@therawlinssalesgroup.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2025

Porsche Louisville responded

We appreciate your 5 stars for Gavin! Thank you for taking a moment to tell everyone what makes him stand out. We're happy to be your #1 choice for keeping your vehicle in shape. Best Regards, John Casco General Manager

December 18, 2025

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Employee Rating

Videos are very informative and explain what is happening with my vehicle and they also provide an invoice on the price of parts. More

by WINDCHASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2025

Porsche Louisville responded

Thanks for the wonderful review! It means a lot to our team that you appreciate the services we provide, like our video inspection. We're committed to transparency and making your visit smooth from start to finish. We can't wait to see you again! Best Regards, John Casco General Manager

December 13, 2025

Dealership Rating
Employee Rating

Did a good job. Met expectations and friendly. Don’t like be request to provide 15 words but ok More

by c.wafford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2025

Porsche Louisville responded

Thank you for the 5-star rating! We appreciate your support and look forward to seeing you again. Best Regards, John Casco General Manager

December 13, 2025

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Employee Rating

Courteous and efficient service every time. Friendly, knowledgeable technicians and trustworthy service writers. I will be back. More

by jers993
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 13, 2025

Porsche Louisville responded

Thank you for sharing your positive service experience with our team. We look forward to continuing to provide you with the quality service you deserve. Best Regards, John Casco General Manager

December 11, 2025

Dealership Rating
Employee Rating

excellent communication with the inspection video. Everything on - schedule! Well done David - easy to understand your video explanation. More

by CINDYROUNSAVALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Roberts

Dec 12, 2025

Porsche Louisville responded

Thanks for the wonderful review! It means a lot to our team that you appreciate the extra services we provide, like the video inspection. We're committed to transparency and making your visit smooth from start to finish. We can't wait to see you again! Best Regards, John Casco General Manager

December 06, 2025

Dealership Rating
Employee Rating

They were amazing! Dave went over and above what he had to do and saved me a significant amount of money - - without me even asking or knowing what he was doing!! Tha More

by D.L.RAMOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gavin Pigman

Dec 08, 2025

Porsche Louisville responded

We appreciate you taking the time to share your recent service experience with Dave. It’s wonderful to know he provided the level of care that represents our commitment to exceptional customer service. Best Regards, John Casco General Manager

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