Dave Rosynek | Page 9

The vehicle I purchased is exactly what I wanted. I found two jeeps and gave them the stock #’s and made an appointment. I was expecting at my arrival both vehicles I had requested to view would be p I found two jeeps and gave them the stock #’s and made an appointment. I was expecting at my arrival both vehicles I had requested to view would be pulled up front waiting for me as they told me they were both in stock. This was not the case upon arrival, I was told one was sold but they had the other one I had expressed interest in. That would’ve been nice to know as I drove 70 miles from home to visit this dealer. The salesman I made my appointment with wasn’t available when I arrived so I had to work with someone else. He was nice enough once I received an approval but initially he came off as condescending and didn’t pay much mind to what I was saying to him, he wasn’t listening to my wants and needs. I told him if I couldn’t have one of the two I expressed interest in I would walk. He kept trying to show me other vehicles that I didn’t want. I told him the exact features it needed to have and he continued to show me vehicles I had no interest in. After fighting back and forth he finally agreed to let me test drive the one I wanted. The test drive went as good as it could have minus a small mechanical issue on the vehicle, it jerked so hard at a stoplight my partner and I as well as the salesman thought the vehicle was rear ended. I mentioned I was weary about purchasing the jeep at that moment but he brushed it off and never addressed it again. I ended up going for the vehicle anyways and the rest was a fairly smooth process. Once in the finance office I was hammered on purchasing their extras… Gap, roadside, additional warranty etc. I stated over and over again I did not want any extras added on and the finance guy continued to push the extras as hard as he could. I almost stood up and walked away at that point it made me so uncomfortable. When I say no, my answer should be taken as such. Almost lost a sale if he would’ve gone any further. Once he took off all the extras my payment ended up being almost $100 less than what I thought I was going to be paying. Seems to me they quote car payment including extras from the beginning which is not cool. Quote me the monthly price minus the add ons in the beginning please. The dealership explicitly told me not to complete the review if I couldn’t give superb ratings in all areas. I didn’t see that as being fair as my opinion should matter even if it’s not what they wanted. Overall would I purchase here again and did they treat me as well as they could? Yes they did, however do they still have room to improve? Yes they do. More

by navar2225 Verified Customer Verified Customer

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Just brought a car its only been 2 months now they are asking for $1400 to fix thermostat. They never give you a straight answer when you call and when you in you can never find someone to help you. This asking for $1400 to fix thermostat. They never give you a straight answer when you call and when you in you can never find someone to help you. This is a horrible place. More

by alexandrejudeson08 Verified Customer Verified Customer

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Awesome I always go back to Arrigo Dodge very good and knowledgeable I will be back! knowledgeable I will be back! More

by Bettsfla Verified Customer Verified Customer

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Always polite and friendly seems like Daniel really cares about getting it right and making sure I’m satisfied about getting it right and making sure I’m satisfied More

by craigpierce2015 Verified Customer Verified Customer

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My family's relationship with Arrigo DCJR has been since 2009 starting at the West Palm Beach Service Department. We moved to the Treasure Coast in 2013 and continued doing buisness with new car sales and t 2009 starting at the West Palm Beach Service Department. We moved to the Treasure Coast in 2013 and continued doing buisness with new car sales and the service department at Arrigo DCJR Ft. Pierce. We recently traded our old for new and are very happy with our new vehicles and the deal we got. My salesman is Craig McCullough and his sales manager is Rodney Jones. They worked very hard to close a deal within our parameters and kept it all real. Thanks guys! More

by JohnQ Verified Customer Verified Customer

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Sales man Carlos was very professional and understanding of what I wanted and worked with me and everything and got me the vehicle I wanted of what I wanted and worked with me and everything and got me the vehicle I wanted More

by lucky5268 Verified Customer Verified Customer

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Shawn was awesome! Dealership was easy to work with. They must do something right as this is our 3rd Jeep through them. Dealership was easy to work with. They must do something right as this is our 3rd Jeep through them. More

by DONTUCKER3 Verified Customer Verified Customer

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Dealership was great! As always, this is my 2nd Ram from Arrigo, 5th one to own to date. Craig my salesman was awesome too. His laid back salesman approach made my purchas As always, this is my 2nd Ram from Arrigo, 5th one to own to date. Craig my salesman was awesome too. His laid back salesman approach made my purchase easy and enjoyable. From.what I learned it was his first day and I was his first client and first sale all at the same time. He truly seemed like a genuine guy. More

by machoswrld1 Verified Customer Verified Customer

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Richard and the rest of service department always take good care of us and our vehicles. good care of us and our vehicles. More

by colbyschnetzler Verified Customer Verified Customer

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I had an awesome experience at the dealership. My salesman. Manny was amazing. He was on point with any question I had and helped me get into a new vehicle of my choosing usually a dealership will My salesman. Manny was amazing. He was on point with any question I had and helped me get into a new vehicle of my choosing usually a dealership will try to push you into what they want to give you I actually drove off the lot in the vehicle that I knew I would enjoy and love More

by CALDEROGEORGE Verified Customer Verified Customer

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