Dave Sonneman | Page 5

It was a great experience meeting the people at Ed Martin - all we’re very friendly and knowledgeable show room was nice all the sales personnel were kind . I feel I got a great deal on the car of my dreams - all we’re very friendly and knowledgeable show room was nice all the sales personnel were kind . I feel I got a great deal on the car of my dreams . Fast courteous thorough . No pressure very comfortable . Will do business in the future . Recommend . More

Report | Print

Fantastic experience from the customer service to the vehicle we got. Ron Hammer was beyond great. I would highly recommend Ron and Ed Martin Honda. vehicle we got. Ron Hammer was beyond great. I would highly recommend Ron and Ed Martin Honda. More

Report | Print

Ed Martin Honda provided a great customer experience and a great deal on my new lease. They made sure that I was getting what I wanted at a price I was comfortable with. I would highly recommend them to any a great deal on my new lease. They made sure that I was getting what I wanted at a price I was comfortable with. I would highly recommend them to anyone looking for a Honda! More

Report | Print

I have bought a half dozen or so cars from Ed Martin Honda since 1997. I will no longer be a customer of theirs. In 2019 I went to the dealership with a Honda Accord that I had leased from them to try a Honda since 1997. I will no longer be a customer of theirs. In 2019 I went to the dealership with a Honda Accord that I had leased from them to try and trade in after she has passed. I was unable to get any assistance, they played their pricing game, did not offer anything for the trade. I ended up getting take care of Ray Skillman Northeast on that car. My daughters Civic lease was up the next year, and they contacted us about offering to take it in and work on a new car. It was the biggest hassle, again, played their pricing game, they did not want to deal etc. I gave them pricing from several other dealerships I had received just by going to their websites. I even got a better a online price from Ed Martin then I did while I was sitting in their dealership!! So they had to work out a deal. The delivery of the car was a mess, and Dave the GM had to step in, they offered my daughter window tint and $100 gift card, she got the tint, never got the gift card. I just recently attempted to go back there and try to get a 2021 Civic, went in test drove, told them it was the one I wanted, but was going to price shop it and asked for Ron Hammer to send me a worksheet with numbers. Never got it, first email was just a monthly price, no sales price, nothing. Asked again, even texted with Sam the Sales manager on what I wanted, and what pricing I was getting elsewhere. Never got what I asked for the 4 days. I got the car at Honda of Fishers, they priced matched the Honda Dealership in Lafayette with the color and everything I wanted. I was in and out of the Honda of Fishers dealership in an hour with everything I wanted. I leave a message for the Dave the GM to contact me from Ed Martin, nothing. Ron Hammer finally texted me last week asking if I was still looking and told him he screwed up. Sam the Sale Manager called me at the request of the GM, told him everything last week. Still no call from the GM. I have tried to be a loyal customer to Ed Martin. I have bought from their Acura Dealership, the GM dealership and several cars from the Honda dealership. I price shop, get price quotes and find out what car/truck I want. They have lost a long time customer due to their playing their stupid pricing games. Go online, get price quotes, and work with the dealerships that actually have sale people and managers that want to earn your business instead of taking it for granted More

Report | Print

Dave and Ron were excellent. Glad to buy my second Honda from them! Professional, friendly, understandable service. Will be back for future cars and send others here as well! from them! Professional, friendly, understandable service. Will be back for future cars and send others here as well! More

Report | Print

Ron was amazing. He explained all my features on the CR-V and made the whole buying experience enjoyable. Finance was quick and efficient. I love the Ed Martin Group. CR-V and made the whole buying experience enjoyable. Finance was quick and efficient. I love the Ed Martin Group. More

Report | Print

I would like to thank Dave Sonneman and Ron Hammer for working so hard to get me a great deal. Thank you so much gentleman working so hard to get me a great deal. Thank you so much gentleman More

Report | Print

I bought a 2021 civic sport, I worked with Kolbie Rains and George Williams. They both went above and beyond to make my experience hassle free and run as smoothly as possible. Both have a lot of knowled and George Williams. They both went above and beyond to make my experience hassle free and run as smoothly as possible. Both have a lot of knowledge on the cars they are selling and do they’re best to give you a reasonable price. I would 100% recommend buying from Ed Martin Honda! More

Report | Print

Went in three times in 5 days to work on my expiring lease. Had appointments with prior salesman twice, each time I walked in for them, he was with other customers, and I was promptly ignored. By the wh lease. Had appointments with prior salesman twice, each time I walked in for them, he was with other customers, and I was promptly ignored. By the whole dealership. My email to the General manager was farmed out to someone else, I guess he can't be bothered with a customer having an issue with the way his dealership is treating customers. More

Report | Print

Another great experience. The team is remarkable and makes the process so easy. They found what I was looking for and made the transaction simple. Words cannot say enough! makes the process so easy. They found what I was looking for and made the transaction simple. Words cannot say enough! More

Report | Print