Dave Sonneman | Page 7

I loved Ed Martin Honda. It’s not high pressure or stressful environment. It’s a relaxed setting with real people. No arrogant salesmen or finance people trying squeeze every dime out of you that they stressful environment. It’s a relaxed setting with real people. No arrogant salesmen or finance people trying squeeze every dime out of you that they can! This is the second time I’ve worked with Ed Martin Honda and I would definitely recommend them to anyone and everyone! More

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I bought a 2019 Honda Cuvic Si. It’s not what I went looking for but it was red and black and fun to drive (I’d been driving minivans for 14 years). My oil change people alerted me to some damage to som looking for but it was red and black and fun to drive (I’d been driving minivans for 14 years). My oil change people alerted me to some damage to some shields underneath the car. So I took it back to Ed Martin and told them they must have missed the damage and I would like it fixed. The service advisor told me they couldn’t fix it under the warranty. I wasn’t happy. I got in touch with Dave Sonneman, the general manager and explained everything to him. He immediately saw things my way and had the repairs taken care of quickly While the overall experience wasn’t perfect, Dave saved it. Dave still gets what customer service is about while others haven’t a clue anymore. i would definitely go back to Ed Martin for another vehicle. Thanks Dave. More

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With so many dealerships in Indy, why not just start with the best? My car buying experience can best be described as “genuine” and “no nonsense.” Hank came prepared with everything a prospective buyer shoul the best? My car buying experience can best be described as “genuine” and “no nonsense.” Hank came prepared with everything a prospective buyer should knowAbout the car and even helped to keep my kids entertained as we waited our turn with the financing department. AJ listened to the monthly payment amount and loan term I wanted, and quickly placed me with a competitive financing offer. The keys were put in my hand and I drove off in a fully gassed, freshly-detailed, car of my choosing. I’ll say it again, you can either come to Ed Martin Honda or you can make the wrong decision. More

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This dealership has always exceeded my expectations. I have had great customer care and reliable service. They have great vehicles in stock and a pleasant staff. have had great customer care and reliable service. They have great vehicles in stock and a pleasant staff. More

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Awesome dealership wouldn't deal with anybody else but Ed Martin. Like Ronald Hammer my sales rep he's easy to get along with, not pushy like talking to family. Dave Sonnman in management is awesome always l Martin. Like Ronald Hammer my sales rep he's easy to get along with, not pushy like talking to family. Dave Sonnman in management is awesome always look forward talking to dave when he has time especially if I have waiting time. Dave and Ron is special people all around. More

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Ron has helped me and my whole family for years with leasing and buying our Honda’s. He makes sure to take his time going through everything about each car and shows you how to set everything up to your leasing and buying our Honda’s. He makes sure to take his time going through everything about each car and shows you how to set everything up to your preference. He checks on you and your car to make sure everything is to your liking and answers any questions. More

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Was very pleased about the quick service, attention and help given by those involved on my purchase. I filled out most of the paperwork online which made my purchase easier. This was one of the easiest tra help given by those involved on my purchase. I filled out most of the paperwork online which made my purchase easier. This was one of the easiest transactions I have ever done! More

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Good feedback from Shelly for future customers I told them I was going to finance my car through my credit union. They said they could beat my credit union interest rate. They ran credit apps throu I told them I was going to finance my car through my credit union. They said they could beat my credit union interest rate. They ran credit apps through 6 banks. Now I have 6 hard inquiries on my credit report. I did not give them permission to run six credit apps. I’ll never buy from them again. The managers are responsible for not instructing the finance personnel to inform the customer that a hard inquiry will be added to their credit report for each credit app they run. The salesman said that because the credit apps were for the car on the same day, they would count as 1 inquiry. That is NOT the case. Now I have 6 hard inquiries on my credit report for 2 YEARS! Use your credit union, its not worth the problems. Not sure who the manager was, but none of them returned my calls about the 6 hard inquiries on my credit report. I'm still waiting for them to say they will correct this for EVERYONE! More

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Excellent Overall Great experience. This is our third Honda purchase with Ed Martin. We feel the pricing and service is reasonable. This is why we are returning cust Great experience. This is our third Honda purchase with Ed Martin. We feel the pricing and service is reasonable. This is why we are returning customers. Our experience exceeds our expectations. More

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Great Experience My experience working with Todd was amazing. As a first time buyer, he was so helpful. Dave was very helpful and welcoming as well. I had a great expe My experience working with Todd was amazing. As a first time buyer, he was so helpful. Dave was very helpful and welcoming as well. I had a great experience. More

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