David Abraham | Page 38

Excellent Dealership! But next time when our car is scheduled for any type of service they should at least wash our car. It’s just nice to see when you leave the place you have a clean car.David was po scheduled for any type of service they should at least wash our car. It’s just nice to see when you leave the place you have a clean car.David was polite and professional More

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Well done! Thank you for getting everything done properly and quickly. From the initial purchase of my 2019 Honda CRV in 2018 the experience has been very good Thank you for getting everything done properly and quickly. From the initial purchase of my 2019 Honda CRV in 2018 the experience has been very good. More

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oil change Went above and beyond Dave by far is one of the best service reps I have ever dealt with very professional but that's everyone I have talked to at thi Went above and beyond Dave by far is one of the best service reps I have ever dealt with very professional but that's everyone I have talked to at this dealership. Service was done in a reasonable time while I waited. I would highly recommend this dealership for your car buying and the great service. More

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Lynn and Dave are always amazing in service when I visit! Always in/out at a reasonable time table and super honest. Highly recommend both of them and the rest of the service team. Always in/out at a reasonable time table and super honest. Highly recommend both of them and the rest of the service team. More

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Friendly and courteous always It is one of those things you would rather not do, but periodic inspection is needed for keeping vehicle in good condition. Some visits have been shor It is one of those things you would rather not do, but periodic inspection is needed for keeping vehicle in good condition. Some visits have been short while others have taken a couple of hours. I have always found the staff to be very pleasant and helpful. More

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The worst auto servicing facilty I've experienced in my life Dishonesty and deceit from the moment I walked in the door until the moment I walked out! I'll get a second opinion Total mistrust! Dishonesty and deceit from the moment I walked in the door until the moment I walked out! I'll get a second opinion Total mistrust! More

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I pulled in on a very busy Saturday afternoon and my issue was addressed in reasonable time. Tire pressing light was on and it turned out to be a flat. New tire was installed. issue was addressed in reasonable time. Tire pressing light was on and it turned out to be a flat. New tire was installed. More

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Worse service department I have ever been to! Incompetent technicians and rude customer service staff. I took my 2016 Honda Accord there to have them check a rattle noise under the hood.They h Incompetent technicians and rude customer service staff. I took my 2016 Honda Accord there to have them check a rattle noise under the hood.They had the car for 3 and a half days and at the end of that time they called me to say "We can't locate the rattle and we can't continue to waste labor hours on your car, come pick up your car". I was absolutely shocked, I had expected a Honda dealership to actually care about their customers. In addition, they left me stranded at work the first evening without a loaner vehicle, the customer service guy (Mike) informed me "they didn't have a loaner vehicle to give me" when I called him at 4:30 pm to get a status update on the car. They did not call me one time over day 2 or day 3 to give me a status update, I always had to call them. I was also informed by Mike that David Abraham (the service manager) was too busy to get on a phone call with me. I picked up my car and took it to Valley Honda in Aurora and they found the problem (transmission mount) after an hour and a half inspection. 3 and a half days Honda on Grand "worked" on my car! The service technicians and staff at Honda on Grand are absolutely incompetent and they do not give a crap about their customers. I am currently working with Honda Automotive on America on a case against them and I intend to take this thing as far as it can go. They will treat you like crap, DO NOT GO THERE! More

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Great sales and service Great service and sales. I would highly recommend Honda on Grand. We bought or CR V last year and I am so glad we decided to buy our Honda at Honda on Great service and sales. I would highly recommend Honda on Grand. We bought or CR V last year and I am so glad we decided to buy our Honda at Honda on Grand instead of McGrath. More

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Exceptional experience I have now leased 7 cars over the years from this dealership. I have always felt that I was treated fairly and received a deal that satisfied me each I have now leased 7 cars over the years from this dealership. I have always felt that I was treated fairly and received a deal that satisfied me each time. This latest lease of a 2019 CRV was the smoothest transaction ever. I was offered an opportunity to exchange my 2017 for a 2019. I left the dealership with a new car, new lease, and same payment amount. Great selection and a great deal. Danny E is a great representative for the dealership. He has put me in 3 of the 7 cars I have leased over the years and has always treated me exceptionally. I sing the praises of Honda on Grand to all my friends. Service department is also top notch. Will be back in a week to lease my other Honda as well. Why go anywhere else! More

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