"My service writer, Jacob, was very polite and..."
My service writer, Jacob, was very polite and accommodating. He kept in touch with me via text until my service was completed. Thank you Jacob.
"I brought my car in today for routine maintenance. My..."
I brought my car in today for routine maintenance. My appointment was at 10:00 am. I love my RAV4 hybrid but was very disappointed with the service rep I had today. I waited almost 1/2 hour for him. He is one of the very few people I have met since moving to Florida who was neither friendly or nice!!
"Engine issue resolved effectively. Personnel very..."
Engine issue resolved effectively. Personnel very customer oriented and knowledgeable. Answered all questions quickly and in full. Returned all calls quickly. Made invoice processing as painless as could be.. Highly recommend.
"Great job service was A-1 tire rotation oil change..."
Great job service was A-1 tire rotation oil change thorough and great thx a lot will keep coming back thx again road trip coming up
"My service rep, David—is always professional, friendly..."
My service rep, David—is always professional, friendly and helpful. Makes it a great experience. I had a recall so it was not costing me money, but my time was not wasted. They also have good coffee!!
"Manager and dealer both great to helped me. They are good..."
Manager and dealer both great to helped me. They are good care. Its good deal. Im apprentice them.
I will keep business them in the future.
"Ron P was excellent and showed great customer service. I..."
Ron P was excellent and showed great customer service. I will refer my friends, family, and everyone I ever run into. Thanks so mich Ron
"The greatest customer experience begin with a firm..."
The greatest customer experience begin with a firm handshake and a humble greeting. This young man delivered on those few keys, must importantly was he was respectful of my time and got the deal done with both side walking away to build a lasting relationship. Thank you to all team members Sam, Elmer David Mr. Berkshire’s
"This has been a great experience. Was able to get a..."
This has been a great experience. Was able to get a vehicle great car for a great price. Two thumbs up. Best service Very friendly staff
Other Employees Tagged:
"First time at this dealer for a recall on my vehicle and..."
First time at this dealer for a recall on my vehicle and alignment. David was great, polite and great Customer Service. The rental process was the only thing I disliked. The young lady Stephanie was very unfriendly, didn't seem like she enjoyed her job and seemed like she was bothered. Wish I would had gotten the lady next to her who seemed friendlier and had a good laugh with me. Also my rental was NOT cleaned inside. It didnt even seemed wiped. It was pushed to another customer right after I dropped it off. So cause of this I give it 3 stars. How you treat people and your vibe definitely can lighten someones day. Even tho David was great, someone else left a bitter taste in my mouth.