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David Bracken
David Bracken at Greg May Honda

David Bracken | Page 20

Service Advisor

Greg May Honda

1601 W Loop 340
Waco, TX 76712

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4.7
198 Reviews
4.7

198 Reviews

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198 Reviews of David Bracken

July 18, 2023

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Employee Rating

Our lifetime warranty we bought with them, they don’t have any records. We are very concerned and frustrated. More

by evelji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kyle Binner, Trent Fedro, Bart Bass, John Hunt, Christina Rosati, Frank May, Tiffany Hogan , Matthew Rosati

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Jul 18, 2023

Greg May Honda responded

We're sorry to hear about your experience and hopefully we will be able to clarify. Greg May Honda has been in business since 1995 and at no time have we ever offered a lifetime warranty. It's possible that you were scammed by a third party company who contacted you by mail or phone and misrepresented themselves as being associated with Greg May Honda, or American Honda Motor Company. We keep both digital and paper records of all of our extended service agreements so they can be referred to when needed, but at no time have offered a lifetime warranty.

Jul 19, 2023

Greg May Honda responded

As stated, Greg May Honda has never offered a "lifetime" warranty, and on August 15, 2013, you purchased a 6 year or 100,000 mile warranty. Due to time your warranty expired on August 15, 2019. Your warranty was located in our archives, where they are stored once they have expired.

Jul 18, 2023

evelji responded

I purchased extended warranty at the dealership and write a check to them.

Jul 18, 2023

Greg May Honda responded

Please feel free to call me, Kyle Binner, at 254-420-4740 or email me at kyle@gregmayhonda.com with you name and phone number and I will locate the purchase information on what exactly you bought.

Jul 19, 2023

Greg May Honda responded

If you could, would you now update your review to reflect that it has been resolved?

Jul 18, 2023

evelji responded

Just left you the message, please call me when you get a chance, thanks.

July 17, 2023

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Employee Rating

their service was great and on time loved it, they seat how othe were going to do,and did it all.. More

by mikregard48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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July 14, 2023

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Everyone was very polite. All went great! Always a pleasure to come into Greg May Honda. More

by 81huggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trent Fedro, Christina Rosati, Tiffany Hogan

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July 14, 2023

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Employee Rating

Buying a vehicle at GMH is always easy. Both John and Dalton are awesome and professional. More

by igs731
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dalton Turner, John Hunt

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July 11, 2023

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Employee Rating

Wonderful place to do business! Highly recommend using them for all your auto needs. We will be buying a new care from them More

by Tom Greene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Binner, Trent Fedro, Bart Bass, John Hunt, Christina Rosati, Frank May, Tiffany Hogan , Matthew Rosati

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July 06, 2023

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Employee Rating

Prompt, clean, friendly and very professional staff made my service request quick and seemless. Could be happier with the service. More

by JUSTINJAMESGLEASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trent Fedro, Christina Rosati, Tiffany Hogan

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July 04, 2023

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Employee Rating

I am so disappointed! Brought my van in to get checked before a long trip and an oil change. The guy told us it was all in the green and the tire light was still on! Took More

by bushman.tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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July 01, 2023

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Employee Rating

They’re super friendly and the service was fast! I’d definitely recommend to anyone I know More

by AUSTINEDRESHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trent Fedro, Christina Rosati, Tiffany Hogan

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