David Bracken
David Bracken at Greg May Honda

David Bracken | Page 20

Service Advisor

Greg May Honda

1601 W Loop 340
Waco, TX 76712

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4.7
202 Reviews
4.7

202 Reviews

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202 Reviews of David Bracken

July 27, 2023

Dealership Rating
Employee Rating

Dropped our car off the night before our tire replacement and alignment and was offered a loaner car. Now everything seems to have gone well. No problems to report. More

by MKNIEHAUS55
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

July 26, 2023

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It was awesome my truck is doing good thank you I be letting y’all work on my truck More

by stoley3853
Service Price Transparency
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Recommend Dealer
Yes

July 25, 2023

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SO CONVENIENT TO BE ABLE TO DROP MY VEHICLE OFF ON A SATURDAY FOR SERVICE. EVERYONE WAS SO NICE AND KNOWLEDGABLE More

by trentfedrogmh
Service Price Transparency
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Recommend Dealer
Yes

July 19, 2023

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Came in for an alignment and two front tires. The rears had already been done previously. I asked about dropping off our Pilot in the afternoon before the day of my appointment. I was offered the More

by MKNIEHAUS55
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Recommend Dealer
Yes

Other Employees Tagged: Trent Fedro

July 18, 2023

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Our lifetime warranty we bought with them, they don’t have any records. We are very concerned and frustrated. More

by evelji
Service Price Transparency
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Recommend Dealer
No
Jul 18, 2023

Greg May Honda responded

We're sorry to hear about your experience and hopefully we will be able to clarify. Greg May Honda has been in business since 1995 and at no time have we ever offered a lifetime warranty. It's possible that you were scammed by a third party company who contacted you by mail or phone and misrepresented themselves as being associated with Greg May Honda, or American Honda Motor Company. We keep both digital and paper records of all of our extended service agreements so they can be referred to when needed, but at no time have offered a lifetime warranty.

Jul 19, 2023

Greg May Honda responded

As stated, Greg May Honda has never offered a "lifetime" warranty, and on August 15, 2013, you purchased a 6 year or 100,000 mile warranty. Due to time your warranty expired on August 15, 2019. Your warranty was located in our archives, where they are stored once they have expired.

Jul 18, 2023

evelji responded

I purchased extended warranty at the dealership and write a check to them.

July 17, 2023

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their service was great and on time loved it, they seat how othe were going to do,and did it all.. More

by mikregard48
Service Price Transparency
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Recommend Dealer
Yes

July 14, 2023

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Everyone was very polite. All went great! Always a pleasure to come into Greg May Honda. More

by 81huggins
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Recommend Dealer
Yes

July 14, 2023

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Buying a vehicle at GMH is always easy. Both John and Dalton are awesome and professional. More

by igs731
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dalton Turner, John Hunt

July 11, 2023

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Employee Rating

Wonderful place to do business! Highly recommend using them for all your auto needs. We will be buying a new care from them More

by Tom Greene
Service Price Transparency
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Recommend Dealer
Yes

July 06, 2023

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Prompt, clean, friendly and very professional staff made my service request quick and seemless. Could be happier with the service. More

by JUSTINJAMESGLEASON
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Recommend Dealer
Yes
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