David Dau | Page 2

They stayed late for my schedule, and made sure I was able to drive it home that night! able to drive it home that night! More

by mwagner697 Verified Customer Verified Customer

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The customer service was great. Friendly, knowledgeable, and explained everything detail of my vehicle purchase . I would definitely go back to CityFord!! Friendly, knowledgeable, and explained everything detail of my vehicle purchase . I would definitely go back to CityFord!! More

by lhartman81 Verified Customer Verified Customer

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Had a good experience with them. Did not have the truck I wanted but I compromised. Did not have the truck I wanted but I compromised. More

by terrystavedahl156 Verified Customer Verified Customer

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City Automall was a 2 hours from home but made it worth the drive to get the vehicle I wanted at a fair price for all. the drive to get the vehicle I wanted at a fair price for all. More

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​I cannot recommend Brian at City Ford highly enough! He made the car-buying process incredibly easy and entirely stress-free. I drove away in a beautiful 2025 Bronco Sport thanks to his diligence in fin He made the car-buying process incredibly easy and entirely stress-free. I drove away in a beautiful 2025 Bronco Sport thanks to his diligence in finding exactly what I wanted. When I arrived at the dealership, everything was prepared so I could simply test drive, sign, and go. Brian even stayed to help me set up my Ford app and demonstrated how to use the remote start. If you want a hassle-free experience, Brian is the best in the business! More

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Every team member we have worked with at City has been wonderful. They all are positive and want to make the buying experience easy and seamless. wonderful. They all are positive and want to make the buying experience easy and seamless. More

by keersten Verified Customer Verified Customer

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Second vehicle purchase from this dealer! Always a smooth and simple transaction! highly recommend to anyone! Always a smooth and simple transaction! highly recommend to anyone! More

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Everyone was very helpful and we were able to move quickly on the purchase of a vehicle. quickly on the purchase of a vehicle. More

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Jeff and Zach were great to deal with. No hassle, fair deal. I recommend them both, without reservation. No hassle, fair deal. I recommend them both, without reservation. More

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This was my first experience with City Ford but I can safely say I’ll be a loyal customer moving forward! Brian Schimmel was great to work with before, during and after the sale. I appreciate his prof safely say I’ll be a loyal customer moving forward! Brian Schimmel was great to work with before, during and after the sale. I appreciate his professionalism and product knowledge. Working with Brian helped ease the anxiety associated with a major purchase decision and am very happy I made the drive to Columbia City for my new vehicle. I really appreciated Brian showing me the entire dealership and introducing the Service Advisors. You can tell he takes pride in the entire dealership and recognizes that service after the sale is important too. I feel confident I can reach out to Brian with questions about my new vehicle and he will be just as helpful. Dave Dau was also easy to work with as we completed the financial transaction. He was open in explaining options and transparent throughout the process. Warranty options were presented but I never felt uncomfortable choosing some options but declining others. Brian and Dave represent the best elements of working with a smaller town dealership; they treat you with honesty, respect and integrity. I felt like with both Brian and Dave we could do business with a handshake! On a side note; the City Ford facility is immaculate. The service waiting area is awesome and the restrooms are way cleaner than restaurants! Kind of an unexpected observation in a car shop but one that sends a signal about how City does business. More

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