David Del Cristo | Page 11

Your service writer was polite. But your service manager Maria I was very disappointed with. I tried to express my concern and she basically didn’t want to listen to it then finally But your service manager Maria I was very disappointed with. I tried to express my concern and she basically didn’t want to listen to it then finally said she would have a tech look and then came back and said he won’t look at it. Had to start a case with stellantis in order to get my concerns looked at. I am not thrilled with service. I also had my rear window looked at when I got the car and as of this day still have no response on it as well More

by mstein67 Verified Customer Verified Customer

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I have bought multiple vehicles from RCDJR and have them service and maintain them. I have had nothing but pleasant experiences. They are honest and fair. service and maintain them. I have had nothing but pleasant experiences. They are honest and fair. More

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I can’t say enough positive things about Joey He took the time to explain all the features my car came with and answered all my questions. He is the best !! A true professional the time to explain all the features my car came with and answered all my questions. He is the best !! A true professional More

by mcapello9271 Verified Customer Verified Customer

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Excellent service didn’t have to wait to long for my oil change. Professional staff change. Professional staff More

by DANMOTT001 Verified Customer Verified Customer

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Everyone at Jeep was super professional and kind and did a great job with my Jeep! a great job with my Jeep! More

by STRONG.SARAHK Verified Customer Verified Customer

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Service was excellent and swift. Waiting room was clean and quiet. Service technician kept me upto date on the status of the vehicle. Waiting room was clean and quiet. Service technician kept me upto date on the status of the vehicle. More

by FALL_MIKE87 Verified Customer Verified Customer

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Fast efficient, friendly knowledgeable the best way I could describe my last visit. The weight wasn’t too long and comfortable. Staff was amazing. Highly recommend. could describe my last visit. The weight wasn’t too long and comfortable. Staff was amazing. Highly recommend. More

by ESTIVERNE.E Verified Customer Verified Customer

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Very nice people . We're not pushy and did the service in a timely manner We're not pushy and did the service in a timely manner More

by fishonline27 Verified Customer Verified Customer

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Kevin Leahy was outstanding. However, I have an issue with being charged a $295 diagnostic charge up front. The problem isn't so much about the $295, but the fact that my repair However, I have an issue with being charged a $295 diagnostic charge up front. The problem isn't so much about the $295, but the fact that my repair ended up being a blown fuse (probably a $50 repair). In the end, they still charged me $295 for the service/repair. They even made me pay for the part (extra $12 dollars....lmao). This is Highway robbery at its best. I understand charging a diagnostic up front. For repairs that require more work, that diagnostic will be credited back to you. It also prevents clients from getting a free diagnosis and then going elsewhere to get the vehicle fixed. I wouldn't want to put work into something and not get paid. Firestone 100% would not have done that. In the end, Kevin did give me a $20 credit which I am grateful for, but please do not take your car there unless you know what the issue is, and that the repair will cost more than $295. Sorry, but I have to make this known. Jeep, Chrysler, Dodge of Rockland (and especially the management) dropped the ball here, and they look bad for doing it More

by Adrianpuzio Verified Customer Verified Customer

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No one never told me I should do a tire rotation But yet I recieved a notice that I turned down that ! I asked for an oil change since I didn’t have an appointment and walked in ! Now if I was told I can d I recieved a notice that I turned down that ! I asked for an oil change since I didn’t have an appointment and walked in ! Now if I was told I can do a tire rotation or I should at least I would have More

by TENSIXTYJOHN Verified Customer Verified Customer

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