David Dorion

Always have a stellar experience with Colin and the rest of the service department team in Norwood, very dependable and provide exemplary customer service. of the service department team in Norwood, very dependable and provide exemplary customer service. More

Helpful 0

Report | Print

Honestly, one of the best dealership experience I’ve had maybe ever. Had an unexpected “oh shi*” screw in the tire, husband was on an airplane so had to take our toddler. I was dreading it because of how lo maybe ever. Had an unexpected “oh shi*” screw in the tire, husband was on an airplane so had to take our toddler. I was dreading it because of how long things typically take whenever you go to the dealer. Packed up things to feed us & stay occupied. We get there and from the second we pulled it it was a good experience! The manager helped get us setup with a movie & he noticed our little one was nervous so he brought her a stuffed animal. There was more than just the tire wrong & rather than us having to take a loaner home, they got it ALL done in less than 2 hours. We met a lovely lady waiting for her car also & it felt like we were only there 30 min. Seriously the best service ever! Thank you Norwood Volvo 🙌🏻 More

Helpful 0

Report | Print

Colon and the team are always pleasant, knowlegable, professional and couteous. They most recently helped me with a long term warranty with my daughter's Volvo. A complete polar opposite of the Marylan professional and couteous. They most recently helped me with a long term warranty with my daughter's Volvo. A complete polar opposite of the Maryland Dealership. I am very grateful. More

Helpful 0

Report | Print

The dealership is comfortable and offers food and beverages. I mostly like the gentleman you serviced me. He was kind and understanding of my questions as well as giving me direction in my decisions. beverages. I mostly like the gentleman you serviced me. He was kind and understanding of my questions as well as giving me direction in my decisions. More

Helpful 0

Report | Print

Wonderful I needed my car by 2 and they had it ready by 130 very prompt 130 very prompt More

Helpful 0

Report | Print

Came in to the dealer with concerns about large oil leak in my Volvo. Colin Ayers was supper helpful and was able to diagnose and fix the issue on the same day. I highly recommend this dealer they have a gr in my Volvo. Colin Ayers was supper helpful and was able to diagnose and fix the issue on the same day. I highly recommend this dealer they have a great team. More

Helpful 0

Report | Print

Outstanding customer service Call Lynda and his team are excellent at customer support and really keeping you informed are excellent at customer support and really keeping you informed More

Helpful 0

Report | Print

My experience with the service team at this dealership has always been professional and pleasant. On this particular visit, a small problem was found unrelated to the scheduled work. Paul Dixon called me has always been professional and pleasant. On this particular visit, a small problem was found unrelated to the scheduled work. Paul Dixon called me to explain the issue. He did his best to coordinate the add-on work and managed to get my car returned to me before the weekend for which I was grateful. More

Helpful 0

Report | Print

Recall issue was handled quickly. Everyone was pleasant. I had I problem getting an appointment at a convenient time. Everyone was pleasant. I had I problem getting an appointment at a convenient time. More

Helpful 0

Report | Print

Alegra was the best, explained everything i may need, provided a great loaner. Car needed to be held an extra day, she called me on her day off to explain the situation. She is a great asset. Thank provided a great loaner. Car needed to be held an extra day, she called me on her day off to explain the situation. She is a great asset. Thank you. More

Helpful 0

Report | Print