Jose Barreto
Jose Barreto at Herb Chambers Volvo Cars Norwood
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Jose Barreto

Service Manager

Herb Chambers Volvo Cars Norwood

1120 Providence Highway
Norwood, MA 02062

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4.9
14 Reviews
4.9

14 Reviews

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14 Reviews of Jose Barreto

April 18, 2024

Dealership Rating
Employee Rating

Very good service . Pleasent atmosphere Take care of the car accordingly. Keep up the good work More

by messlechkassaye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Ronald

Apr 19, 2024

Herb Chambers Volvo Cars Norwood responded

Thank you for the kind review! It was a pleasure having you visit us here at Herb Chambers Volvo Cars Norwood and we look forward to seeing you again in the future!

March 22, 2024

Dealership Rating
Employee Rating

The service department is professional and keeps you informed on all repairs. Paul makes the process easy and stress free More

by slimjem1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Dixon , Every person during the process was great

Mar 22, 2024

Herb Chambers Volvo Cars Norwood responded

We're glad to know our service department at Herb Chambers Volvo Cars Norwood made your experience stress-free and easy! We'll pass along the kind words to Paul. Thanks for sharing your review!

March 13, 2024

Dealership Rating
Employee Rating

I have been with this dealership for years and have no plans to go anywhere else! The service and staff are the BEST! They make their customers feel special in all that they do More

by Me
Recommend Dealer
Yes

Other Employees Tagged: Colin Ayers, Paul Dixon , Peter Brown

Mar 13, 2024

Herb Chambers Volvo Cars Norwood responded

We're delighted to know you've had such a positive experience with us at Herb Chambers Volvo Cars Norwood over the years! Our team always aims to make our customers feel special. Thanks for sticking with us, and here's to many more great experiences ahead!

November 02, 2023

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Employee Rating

Honestly, one of the best dealership experience I’ve had maybe ever. Had an unexpected “oh shi*” screw in the tire, husband was on an airplane so had to take our toddler. I was dreading it because of how lo More

by KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2023

Herb Chambers Volvo Cars Norwood responded

We're so glad to know that your visit was a positive one, especially under such stressful circumstances! It's wonderful to see how our team at Herb Chambers Volvo Cars Norwood went above and beyond for you. Thanks for sharing this experience with us - we'll be here if you need anything in the future!

October 31, 2023

Dealership Rating
Employee Rating

Colon and the team are always pleasant, knowlegable, professional and couteous. They most recently helped me with a long term warranty with my daughter's Volvo. A complete polar opposite of the Marylan More

by David Bacon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2023

Herb Chambers Volvo Cars Norwood responded

Hi David! We're glad to know that Colon and our team at Herb Chambers Volvo Cars Norwood were able to assist you with your daughter's warranty. We appreciate the positive feedback!

September 21, 2023

Dealership Rating
Employee Rating

Came in to the dealer with concerns about large oil leak in my Volvo. Colin Ayers was supper helpful and was able to diagnose and fix the issue on the same day. I highly recommend this dealer they have a gr More

by Regutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Ayers, David Dorion, Paul Dixon , Peter Brown

Sep 22, 2023

Herb Chambers Volvo Cars Norwood responded

Thank you for the 5-star rating! We're glad to know that Colin and our team at Herb Chambers Volvo Cars Norwood were able to assist with your oil leak issue promptly. We appreciate your recommendation and hope to see you again! Have a great ride!

September 01, 2023

Dealership Rating
Employee Rating

Service department is great…Sales on the other hand gives the best lip service, when they actually communicate. Get everything in writing. More

by Erika
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 20, 2023

Herb Chambers Volvo Cars Norwood responded

Erika, it's disappointing to read that your experience with our sales team didn't match the positive one you had with our service department. We aim for clear and consistent communication across all departments. Your feedback will be reviewed with the appropriate members of our team to help us provide a better experience for our guests. Please reach out directly, so I can help clear up anything that remains unresolved. Thank you, Nick Salem - General Manager - nsalem@herbchambers.com

Sep 20, 2023

Erika responded

Haha this from the “manager” who can’t respond to 4 different emails during the process. Okay Nick I see you and your xx response.

August 08, 2023

Dealership Rating
Employee Rating

Outstanding customer service Call Lynda and his team are excellent at customer support and really keeping you informed More

by Mikel496
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2023

Herb Chambers Volvo Cars Norwood responded

Hi Mike! we're delighted to know that Lynda and our team at Herb Chambers Volvo Cars Norwood provided you with outstanding customer service. Thanks for the review! Safe travels!

July 15, 2023

Dealership Rating
Employee Rating

My experience with the service team at this dealership has always been professional and pleasant. On this particular visit, a small problem was found unrelated to the scheduled work. Paul Dixon called me More

by MacKenzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Ayers, David Dorion, Paul Dixon , Peter Brown

Jul 17, 2023

Herb Chambers Volvo Cars Norwood responded

MacKenzie, thank you for sharing your positive experience with our service team at Herb Chambers Volvo Cars Norwood. We're glad that Paul Dixon was able to address the additional issue and get your car back to you in a timely manner. We appreciate your business and hope to see you again soon!

June 16, 2023

Dealership Rating
Employee Rating

Excellent customer service. The service technician Allegra was fantastic to work with and very thorough. More

by csmith0411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allegra

Jun 16, 2023

Herb Chambers Volvo Cars Norwood responded

We're so glad to hear that you had an excellent experience with Allegra! Thank you for visiting Herb Chambers Volvo Cars Norwood and please don't hesitate to reach out if we can be of service again in the future!

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