David Farrand | Page 3

NEW CAR THE ONLY PLACE I WILL EVER BUY A VEHICLE. BOB MORISSETTE IS THE BEST SALESMAN I HAVE EVER DONE BUSINESS WITH. THE WHOLE LONDONDERRY FORD TEAM MAKES YO THE ONLY PLACE I WILL EVER BUY A VEHICLE. BOB MORISSETTE IS THE BEST SALESMAN I HAVE EVER DONE BUSINESS WITH. THE WHOLE LONDONDERRY FORD TEAM MAKES YOU FEEL LIKE FAMILY NOT A CUSTOMER. THANK ALL OF YOU AGAIN. More

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No pressure. So o 11-30-2015 I bought a new F-150, John Kowack came out to see me, asked him a couple questions, he told me to look around and when I found what I So o 11-30-2015 I bought a new F-150, John Kowack came out to see me, asked him a couple questions, he told me to look around and when I found what I like, to come get him. It was lay back and easy, no pressure, they where honest and upfront, told me and showed me everything I needed. I'll be going back again to them. Thanks again. More

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Our third purchase from F.O.L. A used F-350, a used Ford Edge, and finally a new 2015 Expedition; all with salesman Bruce Boutin. Pretty obvious that we are happy dealing with F.O.L A used F-350, a used Ford Edge, and finally a new 2015 Expedition; all with salesman Bruce Boutin. Pretty obvious that we are happy dealing with F.O.L. The "one owner" Edge was a problem child within 24 hours, but Dave Farrand stepped up to the plate and provided costly repairs of three different issues at no charge to us. Customer service like that was not only unexpected but just does not happen at most other dealers. Bruce's goal is for you to leave with a full understanding of all the vehicle features and knowing that he will be there to help with any questions after the sale. Ask for Bruce. Period. Afterwards you will discover that the service dept. is exceptional in every way. More

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Great job! This was my 2nd leased Escape I got from Bruce Boutin. He was always there when I called him to answer any questions. He order my Escape and had it This was my 2nd leased Escape I got from Bruce Boutin. He was always there when I called him to answer any questions. He order my Escape and had it waiting for me at the end of my lease and all I had to do is come in sign the paper work with Chuck. I tell everyone to come and see Bruce and he will treat you like family. More

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F 150 Just bought a F 150 from Bruce boutin and very pleased. Bruce was friendly , professional and very knowledgable about the product he's selling. Spent Just bought a F 150 from Bruce boutin and very pleased. Bruce was friendly , professional and very knowledgable about the product he's selling. Spent about an hour with us at delivery and covered everything there was to know . Also like to thank David for negotiating and working with us. Then closed the deal with chuck which was also very professional . Thanks to all at ford of Londonderry Denis and Lucie???? More

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Great experience at Ford of Londonderry! We recently purchased a 2014 Edge SEL at Ford of Londonderry. From the moment we stepped foot on the property and our salesman (John Kowack) introduc We recently purchased a 2014 Edge SEL at Ford of Londonderry. From the moment we stepped foot on the property and our salesman (John Kowack) introduced himself to us, we knew we were in good hands. John helped us locate the vehicle we wanted and he and Dave Farrand happily negotiated with us on our Fusion's trade-in value and the cost of our new Edge. Chuck Cote was also a pleasure to deal with. He made the finance, insurance, and registration part easy for us...it was truly a one stop shopping experience! Even when we changed our mind on the vehicle color we were buying mid-stream, they told us it wasn't a big deal and didn't hesitate to make the necessary paperwork changes and have the new vehicle ready for us to pick up within a few days. Additionally, John went over all of the features of my new vehicle with me before I left the lot. This was very helpful. We highly recommend Ford of Londonderry! More

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2014 F150 We leased a new 2014 F150 STX Crewcab in Jan 2015 with Salesman Raul Pereira and Sales Mgr Dave Farrand. This is the truck we wanted and they made it We leased a new 2014 F150 STX Crewcab in Jan 2015 with Salesman Raul Pereira and Sales Mgr Dave Farrand. This is the truck we wanted and they made it so we were able to afford it. We are very happy with the truck especially with this winter, the truck handles like a champ. No problems at all in the snow. We have had F150 Supercabs in the past which were great also but the the Crewcab has exceeded all of our expectations. Chuck Cote handled the paperwork and made this a smooth and easy process. We also have our vehicles serviced exclusively by Ford of Londonderry and would not go anywhere else. Lee St. Jean gets us in and out of service with a smile. More

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Great Experience Excellent service. Made buying a new car easy and painless! I would recommend this dealership to anyone looking to buy a new car. Art Bauer was great Excellent service. Made buying a new car easy and painless! I would recommend this dealership to anyone looking to buy a new car. Art Bauer was great to work with. More

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OUTSTANDING SERVICE!! My husband and I have shopped around for a new truck for a while. We've visited and spoken with various dealerships. Buying a vehicle can be extremel My husband and I have shopped around for a new truck for a while. We've visited and spoken with various dealerships. Buying a vehicle can be extremely painful... what you see online isn't what ends up as being factual once you see the vehicle in person. And, you often find salespeople to be quick and only interested in selling you whatever they can get their hands on. All of this couldn't be further from the truth in dealing with Ford of Londonderry. Our salesperson, Raul Pereira was truly THE best. He is professional, knowledgeable, pleasant to deal with and focused on what OUR needs were. We could tell immediately he was an honest person that cared about his customers and he went above and beyond our expectations. The sales manager, Dave Ferrand equally exceeded our expectations. He and Raul were a great team and went out of their way to make sure we were comfortable, not rushed and happy with the vehicle and service. Even after our purchase, Raul called to share thoughts he had about a truck cover we were considering. He wanted to make sure we had all the facts before making a decision. This level of care and service isn't often seen in this industry, and I commend him for his level of professionalism and for the leadership Dave has developed with his team. I would never shop anywhere else. P.S. Don't be fooled by the appearance of Dave's hard outer shell. He's kind of like an egg. Hard on the outside, very soft on the inside :) More

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Mr. Farrand helped me select an appropriate car, finance it and purchase the vehicle in a timely and professional manner. I recommend him and the dealership to others. it and purchase the vehicle in a timely and professional manner. I recommend him and the dealership to others. More

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