David Fernando | Page 4

Regular service visit, excellent customer service. 15k service done. Added a couple of item at the dealership. All work completed in estimated time frame with superior attention to all of my question 15k service done. Added a couple of item at the dealership. All work completed in estimated time frame with superior attention to all of my questions and requests. More

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Great service ! Thanks for an excellent service. Also appreciate you accommodating my need to get the loaner fast even though I was late for the appointment! Great se Thanks for an excellent service. Also appreciate you accommodating my need to get the loaner fast even though I was late for the appointment! Great service adviser - thanks Dave ! More

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Inspection of recently purchased car and oil change Very professional, friendly and comfortable. Kuni is very much focused and providing the best. All staff I interacted with were very polite and help Very professional, friendly and comfortable. Kuni is very much focused and providing the best. All staff I interacted with were very polite and helpful. First time back to dealership in 20 years and they have continued their professional service, and the small things are important. More

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Service David Fernando always treated me good. He has an excellent service. This is my second x5 and he always handle My cats with care. No complain at all David Fernando always treated me good. He has an excellent service. This is my second x5 and he always handle My cats with care. No complain at all More

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Perfect Picked up my car and it was super clean. Also everyone there is so nice, you should never underestimate the power of good customer service! They’re th Picked up my car and it was super clean. Also everyone there is so nice, you should never underestimate the power of good customer service! They’re the best! More

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Great Service Kuni is a great place to go in terms of excellent customer service- they treat you right from the moment you walk in the door- and while you wait, the Kuni is a great place to go in terms of excellent customer service- they treat you right from the moment you walk in the door- and while you wait, they have decent snacks and beverages/ not like Portland BMW who has nothing except black coffee and Lipton tea- and they are disorganized there also. They also follow up and explain any issues your car has. I always go there for oil changes, because I know that not only will they do it right, but they will also tell me what other things they found that I may want to fix. More

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Terrible welcome, excellent loaner car and actual service The quality of service is the reason why we have BMWs. In the last quarter the welcome/in funnel pesonel have changed from wonderful and welcoming The quality of service is the reason why we have BMWs. In the last quarter the welcome/in funnel pesonel have changed from wonderful and welcoming to don't care- why are you here? It's really a shame. I'm sure this can be resolved with personal education, again the rest if the service chain is wonderful the loaner car, the service managers and mechanic staff are pobably the best in Oregon! More

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Great Service! Dropping my car off for service at Kuni BMW is always a pleasurable experience. David Fernando does a great job and I’d recommend him to anyone. Keep Dropping my car off for service at Kuni BMW is always a pleasurable experience. David Fernando does a great job and I’d recommend him to anyone. Keep up the great work! More

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Service Great service. Friendly . They have always been amazing. Would only take my car there for service. I cant say enough about my experience there. They a Great service. Friendly . They have always been amazing. Would only take my car there for service. I cant say enough about my experience there. They are the best. More

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Service Been taking my X5 to Kuni since I purchased it from them in 2012. Always helpful, efficient and friendly. Never had a problem with the maintenance. An Been taking my X5 to Kuni since I purchased it from them in 2012. Always helpful, efficient and friendly. Never had a problem with the maintenance. And if you are waiting there, they have special complementary services like manicure Monday and chair massage Thursday. More

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