David Fernando | Page 3

Great at point of Sale Andra great at Point of sale, knows product , friendly, however after sale follow up & ease of getting through to her on phone bad . Had to leave mult Andra great at Point of sale, knows product , friendly, however after sale follow up & ease of getting through to her on phone bad . Had to leave multiple msg to get call back on two concerns . One a scratch on car was just handled , thanks . Our good friends loved our new x3 & said we want one , I said because of poor after sale follow-up go else where or get another sales person at Kuni , they paid cash and bought in Portland. Just shows need to love customers after sale , Sorry , we love x3 & your Service dept. More

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Great customer service! I was kept informed via text of the progress of my repair. I loved the fact that they videoed my inspection. A wonderful experience with wonderful emp I was kept informed via text of the progress of my repair. I loved the fact that they videoed my inspection. A wonderful experience with wonderful employees! More

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Best service ever!! David Fernando is my service advisor and he went above and beyond!! I love coming to KUNI BMW. The loaner cars awesome!! Jessica is awesome too!! David Fernando is my service advisor and he went above and beyond!! I love coming to KUNI BMW. The loaner cars awesome!! Jessica is awesome too!! More

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Kuni is the best Wouldn't go anywhere else, with the level of service and attention to detail they offer, they can't be beat. Kuni has the dealership business model Wouldn't go anywhere else, with the level of service and attention to detail they offer, they can't be beat. Kuni has the dealership business model figured out! More

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Classy Kind and efficient service. Very informative of the whole repair process. The loaner car process was seamless. I’m sorry I forgot the names of some of Kind and efficient service. Very informative of the whole repair process. The loaner car process was seamless. I’m sorry I forgot the names of some of the other service staff but they all work together to make sure the customer is satisfied. I would highly recommend More

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Service as promised. When I make an appointment, the whole process is a seamless one. I get in and out of the dealership in a minimal amount of time. The staff is knowledg When I make an appointment, the whole process is a seamless one. I get in and out of the dealership in a minimal amount of time. The staff is knowledgeable as well as friendly. More

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Best BMW dealer I know!!! Adam is very knowledgeable, and knows the BMW product inside and out. He is innovative and resourceful, and never stops thinking of new ways to impro Adam is very knowledgeable, and knows the BMW product inside and out. He is innovative and resourceful, and never stops thinking of new ways to improve business!! More

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Superb service on my X5 I could not be happier with the service department. My X5 was in for its second oil change. They called me and said they found a factory defect in my I could not be happier with the service department. My X5 was in for its second oil change. They called me and said they found a factory defect in my transmission and it was not repairable. They replaced the transmission and I had no idea anything was wrong with it. More

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Return for second wash pump replacement. Initial pump replaced 1/15 for washer fluid leak. Discovered new leak last week and Kuni technician determined new pump was defective and had cracked. Initial pump replaced 1/15 for washer fluid leak. Discovered new leak last week and Kuni technician determined new pump was defective and had cracked. BMW to cover new pump and installation. More

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Regular service visit, excellent customer service. 15k service done. Added a couple of item at the dealership. All work completed in estimated time frame with superior attention to all of my question 15k service done. Added a couple of item at the dealership. All work completed in estimated time frame with superior attention to all of my questions and requests. More

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