David Figueroa

I wish it was in and out but they always maintain professionalism Needs faster service professionalism Needs faster service More

by Mackeavelligonzales Verified Customer Verified Customer

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It was very professional and I appreciated the service I received from David. He made me felt like a valuable customer. received from David. He made me felt like a valuable customer. More

by Jonathan Verified Customer Verified Customer

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Initially, the tow truck dropped the car off on Friday. I was then contacted on Monday, and the experience was good, with calls and text updates. However, when I texted on Tuesday to check on the vehicle, I was then contacted on Monday, and the experience was good, with calls and text updates. However, when I texted on Tuesday to check on the vehicle, I was told it was ready for pickup. I then had to call the service department to confirm it was ready. It turned out the technician drove the car one more time, and then I received a call back from the service advisor confirming the car does have a problem. I then waited for the warranty to approve the car's issues, but no rental car was approved yet. It wasn't until Thursday that I tried to reach my advisor but received no response. I had to call the service department again to find out that David was out sick. I then called the warranty company that approved my service, and they told me they only needed three questions answered to proceed. I was able to speak with Carlos, who helped me and told me to pick up my rental on Friday. Upon arriving on Friday, the rental wasn't approved. I had to call the dealership again to get it approved before I could leave. I returned the rental the following Wednesday and was able to pick up my car. More

by kparsons2424 Verified Customer Verified Customer

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Very courteous and on time I would recommend Greenway Kia to my family and friends to my family and friends More

by GLORIAMF0713 Verified Customer Verified Customer

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Prompt check in and service advisor stayed on top of repair status and provided timely notification repair status and provided timely notification More

by randyeaster3 Verified Customer Verified Customer

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They were proficient and professional. Great communication and the wait wasn’t so bad this time Great communication and the wait wasn’t so bad this time More

by saajj1975 Verified Customer Verified Customer

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Everyone at Greenway was fantastic. They took their time to explain everything. If I ever needed another SUV I would definitely come back here. They took their time to explain everything. If I ever needed another SUV I would definitely come back here. More

by rplayer2326 Verified Customer Verified Customer

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The dealership did my oil change and fixed my door in a timely manner. Everything was taken care of. timely manner. Everything was taken care of. More

by SCOTTFLORES1519 Verified Customer Verified Customer

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I took my car in because the car wouldn't start without hitting the 12v battery reset every time. I was kept at the dealership for 5+ hours, for them to tell me that they didn't know what was wrong, but th hitting the 12v battery reset every time. I was kept at the dealership for 5+ hours, for them to tell me that they didn't know what was wrong, but there was an upcoming update that MIGHT fix my issue. Wasted my day and time for absolutely nothing. More

by dmartinez7500 Verified Customer Verified Customer

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I have been a customer for sometime and I think that KIA east has done a great job east has done a great job More

by jjrender Verified Customer Verified Customer

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