Armando Herrera

This was by far the worst auto experience I have ever had in my life. From being told I would get a loaner repeatedly by Fin. It was always a yes when this is confirmed, yes when this comes in. To the Servic in my life. From being told I would get a loaner repeatedly by Fin. It was always a yes when this is confirmed, yes when this comes in. To the Service Manager Carlos taking authorization from someone who did not have authority to make decisions on my behalf. This came even after I verified if I would be double charged- yes I would be and I advised I would bring a new starter. Carlos was very dismissive when I questioned the authorization. When I bought the starter in again Carlos was very dismissive. He did not apologize for his error. Fin was also dismissive when he told my long term partner he “forgot” about the loaner- which is weird when I repeatedly asked for one. Fin was combative over text which I thought was very unprofessional on his end. When I reached out to both Fin and Carlos via text to pay the balance neither one responded. I was sent a link after texting Carlos about a reference number to pay my balance. Whoever fixed my car I thank you very much, I’m happy to have my vehicle back. More

by mich7760 Verified Customer Verified Customer

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Great service. I would recommended to anyone that goes to buy or to do service. I would recommended to anyone that goes to buy or to do service. More

by ALEXIS.RAMOS Verified Customer Verified Customer

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They greeted me quickly and advisor was prompt with reviewing services requested. He provided updates on service and led me to clean waiting area. Offered car wash service and notified me when car wash reviewing services requested. He provided updates on service and led me to clean waiting area. Offered car wash service and notified me when car wash ready. More

by Holmeschuck3@gmail.com Verified Customer Verified Customer

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felt welcomed and everyone was very helpful I felt very welcomed and everyone helpful with my service and all questions I had welcomed and everyone helpful with my service and all questions I had More

by MILENAPEREZCRUZ2007 Verified Customer Verified Customer

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I made an appointment online for Saturday at 10 AM. Went to the dealership at 10 and met Greg. Took a test drive in the Telluride, and then after that, we sat down at the negotiating table. Negotiating Went to the dealership at 10 and met Greg. Took a test drive in the Telluride, and then after that, we sat down at the negotiating table. Negotiating went past the lunchtime and we were getting hungry. Greg offered us some Pizza and we excepted. Thank you Greg. Negotiating went smooth, and the financing was pretty straightforward. Just like any other dealership. experience should be. Everyone was very accommodating and nice. More

by bodyboardinchunk Verified Customer Verified Customer

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Service was quick and efficient. Armando was very kind and accommodating. Got in and out rather quickly Armando was very kind and accommodating. Got in and out rather quickly More

by HAWKINS.K.ANNE Verified Customer Verified Customer

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Excellent fast service! Kept me informed all the way! I will certainly be back there for my next service Thankyou! Kept me informed all the way! I will certainly be back there for my next service Thankyou! More

by dejuam Verified Customer Verified Customer

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Anytime i call, need assistance they are there. Very welcoming. Very noliageable on any issue with both my Kia. Very welcoming. Very noliageable on any issue with both my Kia. More

by redkarko7 Verified Customer Verified Customer

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Very professional. But I was disappointed that my car wasn't detailed as was done with my last car. But I was disappointed that my car wasn't detailed as was done with my last car. More

by g_fils Verified Customer Verified Customer

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I don't know who Armando Herrera is. My advisor was James. I've been living at your dealership for months now and you can't find out what's wrong with my brand new car. I'm frustrated an My advisor was James. I've been living at your dealership for months now and you can't find out what's wrong with my brand new car. I'm frustrated and have no idea what to do. Give the car back? Is it defective? I'm lost and have no help or end in sight. More

by bostonjonmalone Verified Customer Verified Customer

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